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RushOrderTees

Overview

RushOrderTees has a rating of 4.7 stars from 1,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 5th among T Shirts sites.

service
118
value
100
shipping
92
quality
114
This company responds to reviews on average within 3 days
How would you rate RushOrderTees?
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Maryland
1 review
0 helpful votes
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Customer Service
January 26, 2025

There was an issue with the original shipment. The Customer service team worked with me to fix the problem in a timely manner. They are awesome!

Date of experience: January 16, 2025
Alyssa S. RushOrderTees Rep
4 months ago

Thanks for the kind words, Jay! We're glad our customer service team was able to resolve the issue quickly and make things right. We appreciate your feedback and look forward to serving you again soon!

Washington
1 review
0 helpful votes
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Awesome Customer Service!
December 28, 2024

I already loved the product had an issues with one of my shirts and they were very quick to reply and offer to fix the issue! Will definitely order again! Thank you!

Date of experience: December 18, 2024
Alyssa S. RushOrderTees Rep
5 months ago

Thanks for the review, Sandy! We’re glad we could quickly resolve your issue and that you’re happy with the product. Looking forward to your next order!

New York
1 review
0 helpful votes
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Fabulous!
January 8, 2025

I ordered several T-shirts as X-mas gifts! They were worth the price. They are well made & a heavy cotton! No regrets!

Date of experience: December 29, 2024
Alyssa S. RushOrderTees Rep
4 months ago

Thanks for the review, Marcia! We’re thrilled to hear you're happy with your T-shirts and that they made great Christmas gifts. We appreciate your feedback and look forward to your next order!

Canada
1 review
0 helpful votes
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Great Products, Great Service
December 2, 2024

I needed 3 T shirts for a Birthday Party and found Rush Order Tees online. Having never heard about them I was a little reluctant but the site is really user friendly ( which I need) and I was able to design them and decided to give it a try. I chatted with their chat line and they were very helpful. I was promised delivery by November 21st and they arrived right in time.
Again concerned when I opened the package and to my surprise they are perfect.
The quality, artwork, sizing and customer service were all excellent. Thank You Rush Order Tees and if someone who has doubts is reading this Go For It …you will not be disappointed.

Date of experience: November 22, 2024
Alyssa S. RushOrderTees Rep
6 months ago

Thank you for the kind words, Pat! We're so glad you're satisfied with our products and service. We appreciate your support and can’t wait to serve you again!

Canada
1 review
0 helpful votes
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I'm an idiot
December 8, 2024

Wanted sleeves done, called in and Dayanna Montoya was more than helpful, very well spoken, and got everything explained well. Called back after placing the order and Dayanna was able to get the sleeves done and put on the order for me. Afterwards I realized I had saved over a design in error and had a duplicate shirt. Once again after calling in Dayanna solved the issue immediately. An entirely painless process, with excellent hold times. Dayanna is amazing, thank you guys!

Date of experience: November 28, 2024
Alyssa S. RushOrderTees Rep
5 months ago

Thanks for sharing this, Jonathan! We’re thrilled to hear that Dayanna could assist you so efficiently. We truly appreciate your feedback and look forward to working with you again!

Missouri
1 review
0 helpful votes
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Customer service done right!
December 7, 2024

I had a previous order where production standards were off and right way ROT contacted me and was persistent in making things right, and they did! I love the reprint, and I can honestly say I will return not because of the product but the customer service!

Date of experience: November 27, 2024
Alyssa S. RushOrderTees Rep
5 months ago

Thanks for sharing this, Kent! We're glad we could make things right with your reprint. We truly appreciate your kind words and look forward to serving you again!

Illinois
1 review
0 helpful votes
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Exceptional Service
December 14, 2024

It was relatively easy to make my custom tshirt, but where RushOrderTees really was wonderful was with their customer service. I spoke with Dayanna and she was beyond helpful in regards to my questions to make changes to my order and even assisted with advice to make my shirt the best possible. I am so grateful she I who I connected with today she really went above and beyond her job! I will be using you guys again soon as I need to and referring everyone I know to use your business as well! Ecstatic and can't wait to receive my order!

Date of experience: December 4, 2024
Alyssa S. RushOrderTees Rep
5 months ago

Thanks for the kind words, Jaclyn! We’re thrilled that Dayanna went above and beyond to assist with your order. We appreciate your feedback and look forward to serving you again soon!

Tennessee
1 review
0 helpful votes
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Sgt 1911 Shirts!
December 1, 2024

I ordered two shirts that didn't come out so correct with the size of the logo print, Rushordertees.com said no problem made me two more with the correct size print fast, at no charge! These shirts look great! Thanks guys!

Date of experience: November 21, 2024
Alyssa S. RushOrderTees Rep
6 months ago

Thank you for your great review, Shannon! We're thrilled that our customer service could resolve this for you. Your support means everything to us!

Washington
1 review
0 helpful votes
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Very nice personalized jacket
November 20, 2024

I ordered a XLT jacket with my husband's business logo on it. I was pleasantly surprised how nice it is. He is going to love it. Great job. I am delighted as the personalization was exactly what I ordered and it came nicely packaged in a good timely manner.

Date of experience: November 10, 2024
Alyssa S. RushOrderTees Rep
6 months ago

Thank you for your review, Carolyn! We're thrilled that the jacket turned out exactly as you imagined. We appreciate your feedback and look forward to serving you again!

California
1 review
0 helpful votes
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Fantastic quality and speedy service
November 18, 2024

I needed a custom onesie as part of an ongoing joke for the parents. I needed a company that accepted art files that preserve transparencies which is easy-ish to find but always a gamble as to the quality of the final product. First time using this company and they have blown the competition out of the water! I am so happy with the quality of the print and colors! Very professional. Not to mention, the turnaround time is fantastic! Ordered November 1st, arrived November 8th! Very impressive! I am forever a customer now, just wish I had found them sooner!

Date of experience: November 8, 2024
Alyssa S. RushOrderTees Rep
6 months ago

We're grateful for your feedback, Laura! It's fantastic to know you're happy with your order, and we look forward to your next one! Thank you for choosing us!

Maine
1 review
0 helpful votes
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MMA Fight Shirt order
November 11, 2024

I have an upcoming mma match and I wanted to order shirts to sell to my fans. Rush order not only accommodated my tight schedule for ordering and delivery, but also made an incredibly beautiful product that I am super thrilled to provide to my fans.

Date of experience: November 1, 2024
Alyssa S. RushOrderTees Rep
6 months ago

Thank you for the amazing feedback, Kat! We're excited to hear that you were thrilled with the shirts for your MMA match. It's great to know we could accommodate your tight schedule while delivering a beautiful product for your fans. Best of luck in your upcoming match!

Minnesota
1 review
0 helpful votes
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Disappointing
December 28, 2024

I placed four orders on November 27th for our company holiday party scheduled for December 19th. When I placed the order, I clearly specified the date I needed the items to arrive, and the company confirmed delivery before December 19th.

First issue: Two days after I placed and paid for the order, I was told one of the items was out of stock. Why wasn't your website updated to reflect availability? They offered me a "similar" product as a replacement. Initially, the replacement looked cheaper, but they assured me it was actually more expensive than the original product, so I reluctantly agreed to avoid delays. When it arrived, the replacement product was completely different and far inferior to what I had ordered—absolutely unacceptable.

This wasn't even the first time. Last year, they pulled a similar stunt by replacing items at the last minute with products in a different color due to stock issues.

The major issue now: Tomorrow is the day of our event, and one of the larger orders—critical for our party—has still not arrived. The tracking says it only just left a shipping facility in California today (12/18), and I'm in Minnesota. There is no way it will arrive on time.

To make matters worse, their customer service is terrible. I called twice today. The first time, I waited 7-8 minutes before hanging up because I had other responsibilities. The second time, after waiting 5-6 minutes, the call was dropped, or they hung up on me.

This experience has been incredibly disappointing, and I will never do business with this company again. I would strongly advise others to think twice before ordering from them.

Date of experience: December 18, 2024
Virginia
1 review
0 helpful votes
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Group order option is amazing!
October 25, 2024

I own a very small business, and it was so easy to create an online catalog with my logo on several options for sweatshirts. An easy way to get people to order without having the hassle of taking orders and dealing with payments!

Date of experience: October 15, 2024
Alyssa S. RushOrderTees Rep
7 months ago

Thanks for the review, Rachel! We’re thrilled to hear you’re enjoying our group order option! We appreciate having you as a customer and that we can help your small business flourish!

Pennsylvania
1 review
0 helpful votes
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I've ordered four separate times in the past few weeks. Each order has been completed on time, and even when I had a last minute art change request, they accommodated and still delivered on time. No better place to order custom apparel and goods

Date of experience: October 11, 2024
Alyssa S. RushOrderTees Rep
7 months ago

Thank you so much for the recommendation, Joe! We’re glad your experiences with us have been great and that our art and customer service teams have assisted you with your needs! We’re excited to continue this relationship with you!

Ohio
1 review
0 helpful votes
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Sweatshirt
January 7, 2025

After notifying about my order I'm satisfied with the way they're replacing my item!

Date of experience: December 28, 2024
Alyssa S. RushOrderTees Rep
4 months ago

Thanks for the review, Miranda! We’re glad to hear that you're satisfied with the resolution and that your item is being replaced. We appreciate your patience and look forward to serving you again!

Pennsylvania
1 review
0 helpful votes
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10yr Anniversary
October 13, 2024

Placed our order and did not pay for expedited shipping lesson learned. If you need your items by a certain time pay the expedited fee it will save you all the headache. Luckily for me, Ms Nancy went above and beyond to make sure my order arrived on time for my cruise. I really appreciate that. Thank you for the great customer service.

Date of experience: October 3, 2024
Alyssa S. RushOrderTees Rep
7 months ago

Thanks for sharing your experience, Jackie! We’re glad to hear that Nancy was able to go above and beyond to ensure your order arrived in time for your cruise. Thanks for the kind words about our customer service!

California
1 review
0 helpful votes
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True to their happy customer guarantee
October 5, 2024

Rush Order Tees came through for my company! The first batch of T-Shirts I ordered had printing issues around the lettering of our logo. I contacted their Customer Care Team which promptly responded with three options for resolution. The new shirts arrived quickly and just in time for our event. Best outcome I could have hoped for!

Date of experience: September 25, 2024
Alyssa S. RushOrderTees Rep
7 months ago

Thanks for sharing this, Sarai! We appreciate the opportunity to make things right and are happy to hear your shirts arrived in time for your event!

Canada
1 review
0 helpful votes
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Best customer service ever!
October 5, 2024

Your team was so understanding of my project, so accommodating of last minute changes, so polite in all correspondence and totally focused on creating a top quality product quickly, even though time was not a critical factor for me. None of this happens without C suite commitment and a fully engaged team.

Date of experience: September 25, 2024
Alyssa S. RushOrderTees Rep
7 months ago

Wow, Bernard, thank you for sharing this fantastic review! Customer satisfaction truly means the world to us, so it's wonderful to hear such high praise for our team’s dedication. We’ve shared your kind words with the team, and we’re all excited about your next project!

New Hampshire
1 review
0 helpful votes
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Changed review
September 15, 2024

I actually gave this company a 2 star review before because I was upset that my shirts didn't come in time for my company's event. I didn't purchase the speedy delivery because of the cost, but figured, they were not that far away. Also. I wasnt happy with the material. It was brought to my attention that I did choose the polyester instead of the higher quality one. The reason for changing my review to a higher score is because they communicated with me and worked on a resolve I was happy with, without me asking.
My advice is really read what kind of material your purchasing, and if you need it at a reasonable time, order way in advance if you don't want to pay the express delivery fee. I'm willing to give this co another try if I need any shirts in the future.

Date of experience: September 5, 2024
Laura W. RushOrderTees Rep
8 months ago

Hey Juliet, Thank you for your review! We are always happy to help and I am glad we were able to help assist you and we look forward to helping you with your future orders :)

California
1 review
0 helpful votes
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Angel
September 6, 2024

I've had the pleasure being assisted with a slight problem with shipping details with an employee by the name of Angel. No particular last name of course in this field but their picture was a person sitting in a blue beach chair I presume 🤔 but yes, they made my day and we they were such a great help sorting out my dilemma and they were quick and straight to the point! Major props to them for helping me out as I was stressing for a while about a shipping detail. Super respectful and professional. Would give 10/10 if I could lol. I hope they are doing well :D

Date of experience: August 27, 2024
Laura W. RushOrderTees Rep
9 months ago

Hi Lee! Thanks for your feedback :) We are happy to hear that Angel was able to help assist!