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RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.
RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.
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I'd like to thank that Rush my passport employees for all the efforts in getting my passport to me in a fast and professional manner and a big thanks to Jason...thank for keeping me in the loop and getting it done...
Great experience, outstanding employees, definitely will use again if needed
I had forgotten that my passport had expired and I would be needing one soon-This was the perfect choice-Rush my Passport did a great professional job and took care of everything-wonderful to work with and I highly recommend their service!
Bill Hess and his team were very helpful. Walked me through all the steps on the forms very clearly. I was confident I would get my passport quickly.
Good job.
I was honestly very skeptical about this site. I am not a computer person I don't even shop online. I found out that my passport is expired and I am leaving to my honeymoon in 10 day. My wife was freaking out a bit but I promised her that we would figure it out. Due to my busy hours at the clinic I could not go to an agency to do it myself. I looked online and read reviews and I was still skeptical but I really had no other choice so I took a leap of faith and did it. They have been awesome and exceeded my expectations. Customer care is very helpful as well. I highly recommend this service for anyone especially for people who don't trust the online world
Quick, easy, efficient
EXCELLENT experience. I had booked a last minute vacation to South America in January. Unfortunately, I just moved and could not find my passport. I am happy to report I had a great experience from my initial phone call to delivery of my passport. Very smooth and organized process. The reps on the phone were very polite and the process was extremely organized. I got my passport 3 days earlier than they even predicted! Would 100% recommend them.
Alvin did very well indeed.
The service was excellent. Had a few stumbling blocks along the way, but professionals walked me through it.
Thank you for great customer service.
I made a stupid mistake and thank god this service is available. Received my Passport with time to spare so I can rest easy for the trip.
Great communication during the entire process!
My son turned 19 and needed to "renew" his passport for a trip out of the country. I began to panic when Jason Austin informed me that I had to start all over again and that a renewal was not applicable. He explained that the ID (driver's license) had to match the birth certificate name, etc. My son has nothing other than a SS card and birth certificate that has his full legal name on it. Over and over again Jason worked with me to obtain the necessary docs for approval. I was feeling that as an American citizen that I was being treated by our government like the combatant. It was almost impossible to gather enough identification material to satisfy the State Department requirements. Through it all, Jason kept me calm and was always respectful and supportive.
Your company even gave me better than the expedited service that I paid for. When the FedEx man walked in my office with the Passport and our trip was secure, I was extremely happy and appreciative for your company's service.
You better believe that I will not only refer your company to my clients and associates but will be a life long customer.
Thank you.
Larry Ruff
Outstanding service provides outstanding results, thank you, could not believe you guys were for real.!
Thank you
Luis Alfonso Rocha.
Excellent service as advertised with courteous and professional personnel
Justin Austin made me feel like the only customer that mattered to him. He was prompt, thorough, and very professional. I retired from middle management with a Fortune top 20 telecommunications company where I managed customer service personnel and instructors who taught customer service so I'm very critical and expect top notch service when I'm the customer. Justin exceeded my expectations!
Very good professional service, I would recommend to others. Thanks
The online communication is quite good. The steps, one through 5 kept me well informed.
Answer: You will need to call us at (877) 503-9838 and speak with one of our passport advisors.
Answer: To better assist you, can you provide us with your order number? It should begin with GW
Answer: Hello Charles, To better assist you, can you provide us with your order number? It should begin with GW
Answer: Hello Charles, To better assist you, can you provide us with your order number? It should begin with GW
Answer: Hello Slater, To better assist you, can you provide us with your order number? It should begin with GW