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RushMyPassportReviews 5,128

3.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Laura M.
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The staff was professional and knowledgeable
December 11, 2016

The staff was professional and knowledgeable. Your service delivered as promised. Thank you so much.

Date of experience: December 11, 2016
Sam K.
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The process was easy as pie
December 11, 2016

The process was easy as pie. Great!

Date of experience: December 11, 2016
Frances G.
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Excellent and highly recommended!
December 11, 2016

Excellent and highly recommended! Courteous, efficient, and endlessly helpful! When our Passport Specialist realized that my husband and I were renewing our passports at the same time, he had our applications processed together and had the documents delivered together. Thank you so much!

Date of experience: December 11, 2016
LUIS R.
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It's priceless when you consider that your time is more costly than the service they provide.
Rush My Passport let me continue doing what I'm suppose to do while they expedited my passport.
DR. LR

Date of experience: December 11, 2016
William P.
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December 11, 2016

Date of experience: December 11, 2016
Donna K.
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I would recommend that you improve your checklist, so it is more clear and detailed. When you package your items, you should have a list of what goes in the sealed envelope and what is inside the mailing envelope. Add put more clarity around what to choose for prices to checklist so people write the correct check amount. Last, it was very confusing as to what to do if you hand carry - what offices can you go to as a walk-in vs theose that you need an appointment which only applies to those traveling within the next 14 days. The information I had to seek via your company and calling the Passport office was a step that I would have wanted to avoid since it was not one phone call, but 4 phone calls.

Date of experience: December 10, 2016
Jeffrey B.
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Great service
December 9, 2016

Great service. Support personnel talked me through every question with great product knowledge and professionalism.

Date of experience: December 9, 2016
Brian S.
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This is a great service!
December 8, 2016

This is a great service! RushMyPassport is a fast, easy, safe and secure process from beginning to end. I made a mistake on my application, due to browser auto-fill, and ended up needing to send a corrected application mid way through the process. RMP was in constant communication with me through the process and the speed bump I created. Their phone staff was polite, courteous, and very helpful. So were the folks I emailed with during my application snafu. Great service. Fair price. Very reliable. Highly recommended if you need your passport fast.

Date of experience: December 8, 2016
Donna G.
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I was very stressed about getting my passport on time. Rushmypassport.com was very professional and at the same time very reassuring in letting me know they were handling it. The process was very simple and my passport arrived with days to spare...Thank you!

Date of experience: December 7, 2016
Anne H.
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December 7, 2016

Date of experience: December 7, 2016
Nathan T.
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Quincy Vasquez answered all of my technical questions. He made me feel very comfortable in the time of high stress. What a gentleman who spoke very professionally. I wish I could give him a tip because he was so good. If I lived in Florida, I think we'd be best friends. Thank you so much!

Date of experience: December 7, 2016
Jerry C.
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I shipped my passport on Monday and it was returned to me the following Monday. I was informed of progress through the whole process. Excellent service.

Date of experience: December 6, 2016
Jeremy S.
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An amazing service and super easy to do business with. I received my renewal passport in 3 days.

Date of experience: December 6, 2016
Lindsey C.
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Jason Austin helped guide me through the steps and also the extra help after I sent in my passport!

Date of experience: December 5, 2016
Doug K.
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I was nervous about getting my passport in time
December 5, 2016

I was nervous about getting my passport in time. Their system was easy and no stress working with them i will go back to them when I need a renewal again

Date of experience: December 5, 2016
Eduardo P.
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December 3, 2016

Date of experience: December 3, 2016
Gregory T.
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I received my son's passport back right on schedule. They took care of everything. They walked me through everything because I was having to get signatures, etc. from my son who was out of town. It was so easy.

Date of experience: December 3, 2016
John C.
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December 2, 2016

Date of experience: December 2, 2016
Michael E.
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December 1, 2016

Date of experience: December 1, 2016
Ronald L.
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I made a mistake in the original order that customer service graciously corrected for me handling the matter professionally and promptly. It was an impressive experience from start to finish and completed before the promised date.

Date of experience: December 1, 2016