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RushMyPassportReviews 5,128

3.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Andy M.
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Rushmypassport.com delivered exactly what they promised. I got my new passport in the time frame I choose. They made the process extremely easy. I liked the online chat option for coustmer service. Also the update emails were nice.

I was a bit nervous sending my passport off so close to my departure date, but as it turns out, I had nothing to worry about. I would recommend their service to anyone in need of passport or passport renewal in a hurry.

Date of experience: July 19, 2017
Liliya O.
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Thank you!
July 19, 2017

Thank you! My Passport came much faster than I aspect! Great service!

Date of experience: July 19, 2017
Albert O.
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Great service
July 18, 2017

Great service. Easy fast and not worried about passport getting lost or not processed in a timely manner when mailed in for renewal Email updates during the process and when mailed back Very happy with service, will,use again for my husbands and kids renewals

Date of experience: July 18, 2017
P D.
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Very professional service that paid attention to detail and spent time with me to ensure I understood what was needed to complete the application. The documentation processing support was exemplary. Follow up email status reports were just excellent! Right up to delivery of the passport.

Date of experience: July 17, 2017
Randy B.
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Professional follow up each step of the way, days quicker than anticipated

Date of experience: July 17, 2017
Greg B.
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I had some confusion as to the total cost
July 17, 2017

I had some confusion as to the total cost.

Date of experience: July 17, 2017
Tom U.
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Our trip was a last minute idea
July 16, 2017

Our trip was a last minute idea. Our son needed his new passport. I was rushing through the process. The customer service support was fabulous. Nancy, in particular, was very knowledgeable and patient. We received the pass port in advance of the expected delivery and because of this our trip came together.
Thank you Rush My Passport for a great experience!

Date of experience: July 16, 2017
Christina Y.
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Your site was a bit confusing but overall I made out OK.
When I did my spouse it was easy.

Ron and Judy Telford

Date of experience: July 15, 2017
Orrice M.
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Every represenative I dealt with was outstanding. They were efficient, courteous, patient.

You should mange customer for other companies.

Date of experience: July 14, 2017
Rex F.
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It was great
July 14, 2017

It was great. You were very clear with directions, etc., always around to answer questions promptly, and the process proceeded exactly as you said it would in terms of time, etc.

Date of experience: July 14, 2017
David Z.
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I was extremely concerned that I would not receive my passport in time for an important trip. Your team was extremely helpful in making sure that completed the application properly and had all of the required documents. I also appreciate the follow up e-mails and texts to confirm the status of my application. I received my passport on-time and just as you promised.

Date of experience: July 13, 2017
DW D.
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Great service--efficient and kept me informed every step of the process.

Date of experience: July 13, 2017
jane s.
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Got the job done fast
July 12, 2017

Got the job done fast.

Date of experience: July 12, 2017
W M.
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Your service was excellent I would highly recommend your company thank you

Date of experience: July 12, 2017
In a.
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We had lost my daughter's passport and needed to replace ASAP as we were flying out of the counry in 4 days. This service actually works, it's expensive but it worth it. If you follow the directions to the letter, you will have no problems. Customer service reps are very helpful and compassionate. We sent off all our documentation overnight, they had 'appointment' set up for that next day at the passport office to bring our documentation in for us. If it's all in order they will ship your passport next day. The key is having ALL your documentation, SIGNED properly, in the proper envelopes. Great service!

Date of experience: July 11, 2017
Ani B.
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Professional and fast service!
July 11, 2017

Professional and fast service! I received my passport much quicker than I expected with the basic service. Also I received an email at each step in the progress. I never had to wonder and contact customer service about that. Excellent 5 star service! Even everything were very easy, I only wish they had a local office to go to submit the paperwork, instead of calling and mailing it.

Date of experience: July 11, 2017
Ed O.
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Service exceeded expectations
July 11, 2017

Service exceeded expectations. The few minor questions I had were answered quickly and accurately.

Date of experience: July 11, 2017
Mohamed M.
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...
July 11, 2017

Date of experience: July 11, 2017
Mary A.
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I have ordered from here twice now and both times have been very satisfied. It's worth the money when you need a rush on your passport.

Date of experience: July 11, 2017
Julie F.
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The service provided was very professional
July 11, 2017

The service provided was very professional.

Date of experience: July 11, 2017