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RushMyPassportReviews 5,128

3.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Tim S.
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Truly helped me out of a big jamb with just days of needing this passport.
No waiting when calling with questions, polite and friendly svc, communicated every step of the way and as far as I'm concerned a real class pulled off by a good group of people.

Thank You,
Tim Frye

Date of experience: July 29, 2017
Dave F.
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Could not be more pleased with the professional and efficient service. Regular and informative updates on status. Very pleased. Highly recommend.

Date of experience: July 28, 2017
Tracy G.
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Awesome customer service, walked me through process step by step so I wouldn't leave anything out. Fast service!

Date of experience: July 27, 2017
Kate P.
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July 27, 2017

Date of experience: July 27, 2017
Carl A.
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Perfect job!
July 27, 2017

Perfect job! Much appreciated! Takes the stress away.

Date of experience: July 27, 2017
JimM U.
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What else can one say when the service is perfect...but outstanding

Date of experience: July 27, 2017
Tom E.
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Good service, within the time specified
July 27, 2017

Good service, within the time specified. Second time I have used this company and will probably use them again

Date of experience: July 27, 2017
Greg Q.
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What a lifesaver!
July 26, 2017

What a lifesaver! When the panic hits, two weeks before your trip, that your passport has expired, it's nice to know Rush My Passport is on your side. The process was simple, straight forward and my passport arrived several days ahead of schedule.

Date of experience: July 26, 2017
Roy L.
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July 26, 2017

Date of experience: July 26, 2017
Elizabeth A.
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I needed to rush my husband's passport
July 25, 2017

I needed to rush my husband's passport. A bit nerve-wracking, as I noticed late that his was expired and we we already had nonrefundable tickets that were very expensive, including tickets for our children. Rushmypassport provided outstanding service at every step of the process and delivered the passport precisely at the time promised. Exceptionally courteous and skilled in every respect.

Date of experience: July 25, 2017
greg F.
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Next time I will get passport updated sooner, but if you are a procrastinator and need a passport fast, this is the one place I would recommend. Sent everything via their fedex account on Tuesday and received passport on Thursday. I was scared to pay such a large sum of money over the internet, but once product was placed, the instructions were easy to follow and they produced results, this is why I would recommend them and use them again!

Date of experience: July 24, 2017
Andrea T.
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July 24, 2017

Date of experience: July 24, 2017
Dr F.
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There was an slight misunderstanding when asked to send flight intinerary. Agent didn't specify my name was needed. I called to be sure all received documents were correct and find out about it. I provided intinerary with my name and there were no other issues.

Date of experience: July 24, 2017
H A.
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Everything went exactly as written on the website. I made two phone calls to check progress and both representatives were friendly and knowledgeable. I would use this service again and recommend it to others.

Date of experience: July 23, 2017
Heather S.
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Saved our vacation
July 22, 2017

Saved our vacation. 4 passports within 7 days from start to finish.

Date of experience: July 22, 2017
Sunny W.
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Wonderful!
July 21, 2017

Wonderful! Fabulous! We were in a scary pinch- not realizing our passports need to have at least 6 months until expiration. We were leaving in 11 days. Antonio was a wonderful customer service representative and walked me through each step. Although expensive I received my passport in 7 days. I especially appreciated the emails explaining where they were at in processing the paperwork. I'm so grateful I didn't miss this European vacation. Thank you.

Date of experience: July 21, 2017
Kathy F.
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Fast and Easy!
July 21, 2017

Fast and Easy! Customer support was patient, witty & knowledgeable. It is expensive, but not over priced for what I received; which was constant hand holding and reassurance!
Thank you

Date of experience: July 21, 2017
Sue F.
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Every time I called with questions (and there were many), the customer service staff was polite and knowledgeable in assisting me with the application process. My passport was received within the expedited time I selected.

Date of experience: July 21, 2017
Joe V.
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Everything was very smooth
July 20, 2017

Everything was very smooth. Directions were clear-cut and agent went over everything before I submitted the paperwork to get the process started.

Date of experience: July 20, 2017
Rocky A.
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They was very friendly, helpful and walked you through every step and made sure you had all the right paperwork in order.

Date of experience: July 19, 2017