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RushMyPassportReviews 5,128

3.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Jen N.
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I noticed a month before my trip my passport was expired. Customer service assured me this was not going to be a problem. My new passport arrived even earlier than expected. Thanks!

Date of experience: December 24, 2017
Martin D.
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From the time I completed my documents until I received was a day or two longer than I expected from reading about your service in advance. This time did meet the promised time when I actually spoke to a representative. The promised today when I started the process was December 18 and the arrival time was December 21. The later than originally desired time delayed me in applying for a visa to India which I am still waiting to receive. This in turn resulted having to change my travel arrangements. You delivered as promised but less than what I had hoped for!

Date of experience: December 23, 2017
Jacob C.
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I was leaving for deployment and I Procrastinated with getting a passport but I set up my paperwork and received my new passport within a week!

Date of experience: December 23, 2017
Andrea P.
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Very easy to use and very timely
December 22, 2017

Very easy to use and very timely. Also expensive, but I guess worth it in an emergency.

Date of experience: December 22, 2017
AM X.
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Instructions on obtaining my Passport were very clear. I did have a couple questions regarding some of the copies I had to send, but customer service was great guiding me on what I had to do.

Date of experience: December 21, 2017
Reggie P.
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Great company
December 21, 2017

Great company. Do exactly what they say/advertise they do. Easy and quick process

Date of experience: December 21, 2017
Anonymous Y.
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I was very nervous about this option, but needed my passport renewed ASAP. RUSHMYPASSPORT.COM was awesome and performed as promised.

Date of experience: December 21, 2017
Sunshine X.
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This was the least painful passport renewals ever
December 19, 2017

This was the least painful passport renewals ever. Went very smoothly. I was not in a big rush
And decided to renew in plenty of time. The only caveat I can mention was that my new passport
Arrived FedEx with no signature required. It was flung in the middle of my driveway and fortunately
I was home and could pick it up immediately.

Date of experience: December 19, 2017
Mila C.
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Excelent job, I got my passport even earlier as you promised. Great Great JOB!

Date of experience: December 18, 2017
Kelly S.
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I took a few months getting my stuff together, (I just couldnt'd make myself get a picture taken). I called their number, printed out the FedEx label, dropped my stuff off on Saturday and the following Monday I had my Passport AND my Passport card. They made everything so easy, (except for the picture - entirely my issue LOL).

Date of experience: December 18, 2017
Ciaran Q.
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My experience with RushMyPassport.com was made easy with the assistance of Case Manager, Quincy V. He was a complete professional and so patient when dealing with me. When calling to get help throughout the process other agents were all courteous, patient and professional.
I will always recommend RushMyPassport.com to family, friends and work colleagues.

Regards,

Ciaran Quinn

Date of experience: December 18, 2017
AO Z.
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Passport was delivered to me a day early and customer service is excellent.

Date of experience: December 17, 2017
MB J.
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From the very first step through receiving my passport all instructions were clear and easy to follow. During the process I was updated via email, which offered relief to know "things were moving along". At one point, I had a hiccup with my check and had to pay via credit card. Customer service helped me right away and though there was a chance it would delay my passport arriving on time, Rushmypassport.com was able to get my passport to me even earlier than I expected. I am very satisfied with the professionalism and clarity with which they conduct business. Thanks so much!

Date of experience: December 17, 2017
Timothy Z.
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Delivered as promise
December 17, 2017

Delivered as promise. Worth all of the nominal expense.

Date of experience: December 17, 2017
Robin K.
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...
December 17, 2017

Date of experience: December 17, 2017
KG O.
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The whole process is very organized and easy to follow. Plus, our passport came earlier than expected which was a nice surprise.

Date of experience: December 16, 2017
Danielle J.
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Very professional!
December 15, 2017

Very professional!

Date of experience: December 15, 2017
Steven V.
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The team was awesome
December 14, 2017

The team was awesome. Was freaking out that I would need to take a day or days off to get this done and still not be done in time. Done professionally with constant communication updates. Couldn't be happier. Now it's vacation time. Thanks.

Date of experience: December 14, 2017
David F.
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The agent marceline oferline was courteous and helpful, great service and on time

Date of experience: December 14, 2017
Deborah W.
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Great service, easy to use, easy instructions
December 14, 2017

Great service, easy to use, easy instructions. Had one question and it was answered in 30 seconds, very friendly. I used the for my boss who's going on vacation soon and I will use them myself in the new year for my family since we're all expired as of now. Great service, highly recommend. The price is worth the time the you save.

Date of experience: December 14, 2017