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RushMyPassportReviews 5,128

3.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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David U.
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Excellent service!
January 5, 2018

Excellent service! Thx.

Date of experience: January 5, 2018
Mitch B.
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Outstanding timing
January 4, 2018

Outstanding timing

Date of experience: January 4, 2018
Tina N.
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From the initial on-line contact to receiving my passport, the process was painless. I received detailed instructions about what to prepare, then everything was handled for me. I definitely recommend RushMyPassport!

Date of experience: January 4, 2018
Theresa E.
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Easy, dependable, punctual
January 3, 2018

Easy, dependable, punctual

Date of experience: January 3, 2018
Michael O.
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I contacted RushMyPassport.com in a panic when I realized that my passport would expire within 6 months of my travel dates. Certain countries will not allow this!
Everything with RushMyPassport was so well organized.
Customer service was amazing. They answered all of my questions (and calmed me down!), walked me through the entire process and emailed updates every day.
Can't wait for my passport to expire so I can use them again!

Date of experience: January 2, 2018
darryl f.
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Great result but long holding time to ask questions

Date of experience: January 1, 2018
Bill L.
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Excellent service!
December 31, 2017

Excellent service! My wife was quite concerned an out losing her passport and Maria was fantastic.

Date of experience: December 31, 2017
Tomy S.
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This company works like a fine Swiss watch
December 31, 2017

This company works like a fine Swiss watch. Talking to people like Amie, you know in seconds they've have this down to the minutia.
Thank you so much for my passport in 24 hours!

Date of experience: December 31, 2017
Donald B.
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...
December 30, 2017

Date of experience: December 30, 2017
Alex A.
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Case managers and staff were very helpful and knowledgable and courtious

Date of experience: December 30, 2017
Dion L.
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Absolutely top notch all the way
December 29, 2017

Absolutely top notch all the way. Simple and thorough process, would recommend to anyone who needs expedited passport service

Date of experience: December 29, 2017
Jeff R.
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They were great
December 29, 2017

They were great. I messed up the initial paperwork but they fixed everything up.
Just amazing

Date of experience: December 29, 2017
Traveler T.
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I was fortunate enough to speak with your excellent CSR Monet Cooper. She was very professional, yet personable, efficient and patient as she expertly guided me through the steps to renew my passport. Monet is an asset to Rushmypassport.com.

Date of experience: December 29, 2017
Billy R.
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I needed my passport renewed in a hurry!
December 28, 2017

I needed my passport renewed in a hurry! Rush my Passport helped me thru every step! Got it in time for my last minute vacation! Would use again!

Date of experience: December 28, 2017
Todd Z.
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Got my passport faster then promised!
December 27, 2017

Got my passport faster then promised!

Date of experience: December 27, 2017
Nancy G.
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Expensive but well worth it since I needed it right away. So happy it came early than promised. Thank you so much.

Date of experience: December 27, 2017
Tito B.
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Very good and excellent service and customer service experience was excellent!

Date of experience: December 27, 2017
Kurt B.
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Your service was outstanding, my passport customer service rep Clarence Standish was incredibly helpful and professional. The process was every bit what you said it would be. Fast and ease of use.

Date of experience: December 26, 2017
great s.
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Excellent service at all levels
December 26, 2017

Excellent service at all levels. Kind of expensive, but totally worth it.

Date of experience: December 26, 2017
Bob B.
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I am COMPLETELY satisfied from the beginning to the end of the process. Even though I had time to get my passport through normal channels, I used RushMyPassport.com because I did not want to send it through conventional mail. It was TOTALLY worth the extra price knowing that RushMyPassport.com was taking care of it. Their follow through from beginning to end is A+. The way they walk you through the process is amazing. From online instructions to a "live" customer service representative holding your hand at the beginning making sure everything is filled out correctly was just perfect. On top of that, I got my passport in less than 2 weeks even during the holiday rush. I would definitely recommend them to anyone needing a passport.

Date of experience: December 26, 2017