business logo of RushMyPassport

RushMyPassport

Overview

RushMyPassport has a rating of 4.4 stars from 5,119 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

service
70
value
72
shipping
66
returns
56
quality
63
This company does not typically respond to reviews

Instant Feedback

1 review
How would you rate RushMyPassport?
grey star
grey star
grey star
grey star
grey star
Jamie H.
0 reviews
0 helpful votes
Follow Jamie H.
Unfollow Jamie H.
Send Message
Share Review
Report Review

So so grateful for this service when I booked a trip out of the country and then realized my passport was expired. I had no idea what to do but these folks were amazing. I frantically called and Sam was so kind and patient, walked me through exactly what I needed to do. If you find yourself in a jam these guys will help you out!

Date of experience: July 20, 2015
Christine B.
0 reviews
0 helpful votes
Follow Christine B.
Unfollow Christine B.
Send Message
Share Review
Report Review

Teddy Etienne ended up handling my case as there were a couple issues getting a second passport expedited. He was absolutely fantastic. He listened, he came up with solutions, he stayed in contact with me... and ultimately, he made sure I got what I needed in time for my int'l departure. Thank you so much RMP and Teddy specifically.

Date of experience: March 26, 2015
WDG O.
0 reviews
0 helpful votes
Follow WDG O.
Unfollow WDG O.
Send Message
Share Review
Report Review

I was hesitant at first, but my representative (William W) responded timely to my inquiries. There is no question I saved several weeks by renewing my passport through RushMyPAssport. Money well spent...

Date of experience: February 22, 2014
Dawn D.
0 reviews
0 helpful votes
Follow Dawn D.
Unfollow Dawn D.
Send Message
Share Review
Report Review

I ordered two passports, one more complex than the other. My daughter was born in Eastern Europe, had lost her expired US passport and had only minimal citizenship documentation. RMP expertly guided me through the entire process, and handled my many inquiries and changes with knowledge, respect and courtesy. Our passports were processed as ordered, delivered on time, and our original documentation was returned with the passport. I wish everything was as easy as working with RMP. Thanks.

Date of experience: May 7, 2015
Jay B.
0 reviews
0 helpful votes
Follow Jay B.
Unfollow Jay B.
Send Message
Share Review
Report Review

I honestly am happier than I've ever been with the customer service, and the product you provide. It's almost like magic. My passport arrived right on time. I'd refer everyone I know to rush my passport. Thank you!

Date of experience: August 2, 2019
H A.
0 reviews
0 helpful votes
Follow H A.
Unfollow H A.
Send Message
Share Review
Report Review

Everything went exactly as written on the website. I made two phone calls to check progress and both representatives were friendly and knowledgeable. I would use this service again and recommend it to others.

Date of experience: July 23, 2017
JT G.
0 reviews
0 helpful votes
Follow JT G.
Unfollow JT G.
Send Message
Share Review
Report Review

This was a very fast and professional experience
September 30, 2016

This was a very fast and professional experience. There is no way I will ever deal with a government entity again. I had everything done in less than a week, well worth the fee's and your employees are very helpful and do a great job.

Date of experience: September 30, 2016
Elzbieta P.
0 reviews
0 helpful votes
Follow Elzbieta P.
Unfollow Elzbieta P.
Send Message
Share Review
Report Review

If asked I would highly recommend the service
September 7, 2016

If asked I would highly recommend the service. It takes worries out of the process of renewing your passport. Everything worked as advertised, and you will get a help along the way if needed. Great job, thank you...!

Date of experience: September 7, 2016
Tori Q.
0 reviews
0 helpful votes
Follow Tori Q.
Unfollow Tori Q.
Send Message
Share Review
Report Review

I was happy with the service and grateful for the turn around time but it did take an extra day to get my passport than was promised. Luckily for me I had a few days before I need to leave but that could have been a real problem for someone else.

Date of experience: August 9, 2018
Rebecca D.
0 reviews
0 helpful votes
Follow Rebecca D.
Unfollow Rebecca D.
Send Message
Share Review
Report Review

Excellent..
October 31, 2014

Excellent. I don't know how they do it, but they work miracles in the most professional and caring manner. And, being from Alaska, where nothing gets done in a hurry or with any of the above in mind, that says volumes. Thank you! Thank you!

Date of experience: October 31, 2014
P D.
0 reviews
0 helpful votes
Follow P D.
Unfollow P D.
Send Message
Share Review
Report Review

Very professional service that paid attention to detail and spent time with me to ensure I understood what was needed to complete the application. The documentation processing support was exemplary. Follow up email status reports were just excellent! Right up to delivery of the passport.

Date of experience: July 17, 2017
Regis C.
0 reviews
0 helpful votes
Follow Regis C.
Unfollow Regis C.
Send Message
Share Review
Report Review

Fast, efficient, and customer friendly
January 16, 2016

Fast, efficient, and customer friendly. I appreciated the calls to assure me that the documents had been received, or shipped. The initial instructions were clear and concise. I am glad we used this service.

Date of experience: January 16, 2016
Lisa M.
0 reviews
0 helpful votes
Follow Lisa M.
Unfollow Lisa M.
Send Message
Share Review
Report Review

I was a little panicked about receiving my passport in time for my trip out of the country and one call into Antonio gave me all the information I needed to decide if I should expedite the order further after it had been sent in. Antonio was friendly, informative, and helped me make a decision immediately. For a busy professional, it was awesome to get the information I needed quickly and get off the phone with a sense of relief that it would get here in time.

Antonio's follow up was the icing on the cake. It's always a pleasure to work with a company that doesn't treat you like a number. Excellent customer support!

Date of experience: October 25, 2016
Steven L.
0 reviews
0 helpful votes
Follow Steven L.
Unfollow Steven L.
Send Message
Share Review
Report Review

Discovered that my kids passports were expiring in 9 days and we were leaving the country in 8 days - rushmypassport.com was incredibly easy to work with and the customer service was excellent - I called several times to make sure every detail was handled. Service was nearly immediate and their instructions were impeccably precise. We received our new passports well in advance of our departure date. What a relief!

Date of experience: March 25, 2015
Larry C.
0 reviews
0 helpful votes
Follow Larry C.
Unfollow Larry C.
Send Message
Share Review
Report Review

Thank you Rush My Passport for your correct Accurate Service. Mr.Rosier was a great aide in walking me through the steps and making sure I got it on time. Enjoy your day, I have a vacation to enjoy thanks to your company and Mr. Rosier

Date of experience: March 3, 2014
B W.
0 reviews
0 helpful votes
Follow B W.
Unfollow B W.
Send Message
Share Review
Report Review

The process to have my husband's lost passport replaced was smooth, uncomplicated and easy. Customer service was prompt, courteous and helpful. I would highly recommend rushmypassport.com to anyone needing expedited passport services. Thank you.

Date of experience: June 3, 2014
Barbara P.
0 reviews
0 helpful votes
Follow Barbara P.
Unfollow Barbara P.
Send Message
Share Review
Report Review

Very clear, step by step instructions!
January 30, 2015

Very clear, step by step instructions! This provided much needed certainty for what could have been a very stressful process. I would recommend this company to anybody for getting their passport. Worth every penny.

Date of experience: January 30, 2015
Joy A.
0 reviews
0 helpful votes
Follow Joy A.
Unfollow Joy A.
Send Message
Share Review
Report Review

I needed to renew my passport quickly after my daughter bought me a ticket for a cruise as a surprise. The whole experience with "RushMyPassport" went so smoothly and worry free. My advisor, James Rosier, was very professional and helpful. Highly recommend them to anyone needing a passport in a hurry.

Date of experience: October 10, 2014
Kay L.
0 reviews
0 helpful votes
Follow Kay L.
Unfollow Kay L.
Send Message
Share Review
Report Review

We booked a vacation and then realized our son's passport was expired. Working with William Weaver we were able to get our documents together and process his passport in one week. Excellent customer service!

Date of experience: March 1, 2014
Shawn T.
0 reviews
0 helpful votes
Follow Shawn T.
Unfollow Shawn T.
Send Message
Share Review
Report Review

The Customer Service Staff were very professional and polite. Not to mention patient. I had lots of questions and wanted to make sure everything was correct and they took their time and walked me thru step by step.

Date of experience: October 6, 2017