RushMyPassport has a rating of 4.4 stars from 5,119 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.
So so grateful for this service when I booked a trip out of the country and then realized my passport was expired. I had no idea what to do but these folks were amazing. I frantically called and Sam was so kind and patient, walked me through exactly what I needed to do. If you find yourself in a jam these guys will help you out!
Teddy Etienne ended up handling my case as there were a couple issues getting a second passport expedited. He was absolutely fantastic. He listened, he came up with solutions, he stayed in contact with me... and ultimately, he made sure I got what I needed in time for my int'l departure. Thank you so much RMP and Teddy specifically.
I was hesitant at first, but my representative (William W) responded timely to my inquiries. There is no question I saved several weeks by renewing my passport through RushMyPAssport. Money well spent...
I ordered two passports, one more complex than the other. My daughter was born in Eastern Europe, had lost her expired US passport and had only minimal citizenship documentation. RMP expertly guided me through the entire process, and handled my many inquiries and changes with knowledge, respect and courtesy. Our passports were processed as ordered, delivered on time, and our original documentation was returned with the passport. I wish everything was as easy as working with RMP. Thanks.
I honestly am happier than I've ever been with the customer service, and the product you provide. It's almost like magic. My passport arrived right on time. I'd refer everyone I know to rush my passport. Thank you!
Everything went exactly as written on the website. I made two phone calls to check progress and both representatives were friendly and knowledgeable. I would use this service again and recommend it to others.
This was a very fast and professional experience. There is no way I will ever deal with a government entity again. I had everything done in less than a week, well worth the fee's and your employees are very helpful and do a great job.
If asked I would highly recommend the service. It takes worries out of the process of renewing your passport. Everything worked as advertised, and you will get a help along the way if needed. Great job, thank you...!
I was happy with the service and grateful for the turn around time but it did take an extra day to get my passport than was promised. Luckily for me I had a few days before I need to leave but that could have been a real problem for someone else.
Excellent. I don't know how they do it, but they work miracles in the most professional and caring manner. And, being from Alaska, where nothing gets done in a hurry or with any of the above in mind, that says volumes. Thank you! Thank you!
Very professional service that paid attention to detail and spent time with me to ensure I understood what was needed to complete the application. The documentation processing support was exemplary. Follow up email status reports were just excellent! Right up to delivery of the passport.
Fast, efficient, and customer friendly. I appreciated the calls to assure me that the documents had been received, or shipped. The initial instructions were clear and concise. I am glad we used this service.
I was a little panicked about receiving my passport in time for my trip out of the country and one call into Antonio gave me all the information I needed to decide if I should expedite the order further after it had been sent in. Antonio was friendly, informative, and helped me make a decision immediately. For a busy professional, it was awesome to get the information I needed quickly and get off the phone with a sense of relief that it would get here in time.
Antonio's follow up was the icing on the cake. It's always a pleasure to work with a company that doesn't treat you like a number. Excellent customer support!
Discovered that my kids passports were expiring in 9 days and we were leaving the country in 8 days - rushmypassport.com was incredibly easy to work with and the customer service was excellent - I called several times to make sure every detail was handled. Service was nearly immediate and their instructions were impeccably precise. We received our new passports well in advance of our departure date. What a relief!
Thank you Rush My Passport for your correct Accurate Service. Mr.Rosier was a great aide in walking me through the steps and making sure I got it on time. Enjoy your day, I have a vacation to enjoy thanks to your company and Mr. Rosier
The process to have my husband's lost passport replaced was smooth, uncomplicated and easy. Customer service was prompt, courteous and helpful. I would highly recommend rushmypassport.com to anyone needing expedited passport services. Thank you.
Very clear, step by step instructions! This provided much needed certainty for what could have been a very stressful process. I would recommend this company to anybody for getting their passport. Worth every penny.
I needed to renew my passport quickly after my daughter bought me a ticket for a cruise as a surprise. The whole experience with "RushMyPassport" went so smoothly and worry free. My advisor, James Rosier, was very professional and helpful. Highly recommend them to anyone needing a passport in a hurry.
We booked a vacation and then realized our son's passport was expired. Working with William Weaver we were able to get our documents together and process his passport in one week. Excellent customer service!
The Customer Service Staff were very professional and polite. Not to mention patient. I had lots of questions and wanted to make sure everything was correct and they took their time and walked me thru step by step.
Answer: You will need to call us at (877) 503-9838 and speak with one of our passport advisors.
Answer: To better assist you, can you provide us with your order number? It should begin with GW
Answer: Hello Charles, To better assist you, can you provide us with your order number? It should begin with GW
Answer: Hello Charles, To better assist you, can you provide us with your order number? It should begin with GW
Answer: Hello Slater, To better assist you, can you provide us with your order number? It should begin with GW