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RushMyPassportReviews 5,127

4.5

About the Business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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1 review
Carlota P.
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I experienced much frustration calling my passport office and only having the option of leaving a message for them to call me back for an appointment time. I took days for the callback, and when the day came they didn't keep my appointment time and I wasn't notified.

So I went with rushmypassport for an expedited passport. It was pricey but well worth it. They are very competent and very happy to talk to me each time. I had lots of contact with rushmypassport because I didn't want to miss any important detail and with each question I just called. William Weaver was very helpful each time and especially because there are not any walk-in passport offices in Raleigh, he directed me to seal my documents with the Superior Court of Roxboro, NC an hour away by car. At least that was an option.

Date of experience: March 20, 2014
Fallony I.
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Scott singleton was very helpful throughout the entire process and even afterwards.

Date of experience: March 20, 2014
Jovvi K.
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William Weaver was FANTASTIC
March 20, 2014

William Weaver was FANTASTIC. He kept me posted, beyond just the canned email I'm sure get sent out. He even let me know about the delay and ensured I got my passport in a timely manner. I'd use the service again, though I hope I don't space getting my passport renewed right before a big trip. Great, efficient and professional service.

Date of experience: March 20, 2014
Behfar J.
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Scott Singleton was great!
March 20, 2014

Scott Singleton was great! Service is great thank you

Date of experience: March 20, 2014
Maurice M.
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Nothing much to say, everything went as you stated. Went like clockwork.Your status reporting, and check list was great.

Date of experience: March 20, 2014
JL W.
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My service rep William Weaver was awesome!
March 20, 2014

My service rep William Weaver was awesome! Everything went exactly as he said it would and he was very helpful with all of my questions and patient too. I loved the tracking emails during the process too. Many thanks to William nad his team

Date of experience: March 20, 2014
MJ X.
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The process was exactly what was described on the website and by the representative I dealt with. Instructions were clear and complete. They delivered what I expected and what they promised. Easy to get in touch with them. I liked that I was notified of status every step of the way. Thank you!

Date of experience: March 20, 2014
James I.
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This company has developed a very clear and well-organized process for passport renewal facilitation. In my instance at least, they did exactly what they claimed to do. Highly recommended.

Date of experience: March 20, 2014
Ames H.
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The U.S
March 20, 2014

The U.S. Passport system is crazy! If it hadn't been for Frank Bell, I probably would have missed my trip.

Date of experience: March 20, 2014
Ronnie S.
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Ken my account manager was very thorough and when I had a question he answered it very quickly and professionally. I would recommend Rush My Passport to anybody, anytime. Thank you

Date of experience: March 19, 2014
Gregory J.
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Expensive but worth the money
March 19, 2014

Expensive but worth the money. Everything went as advertised.

Date of experience: March 19, 2014
Robert E.
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I work as an On Board Courier, escorting critical need components to global destinations. This fills out your original passport quickly. I was in need of new pages to my passport. As best as I could determine going through the standard government process would take 6 - 8 weeks. Working with Rushmypassportcom was very professional, personal and efficient and just received my updated passport today. The process took 13 days. Their website and their agents stick with you and work for you! For my personal and professional needs and expectations - I frankly was amazed how they made this typically difficult process a breeze. 5 Stars from me!

Date of experience: March 19, 2014
michele s.
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March 19, 2014

Date of experience: March 19, 2014
Ms B.
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Representatives were professional, knowledgeable and advised the best advice. Thank you

Date of experience: March 19, 2014
Levy F.
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Stressed out working mom forgets that two kids have expired passports the week before spring break trip to Mexico... no problem! Cindy held my hand and made sure I followed every step I needed to follow to get the passports here on time. She went above and beyond the call of duty to fix a problem I caused with one of the forms. The RushmyPassport process was easy and clear, and the customer service was AMAZING. I would absolutely recommend this service to anyone who needs passports on the fly.

Date of experience: March 19, 2014
Jim A.
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March 19, 2014

Date of experience: March 19, 2014
David J.
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Great site
March 19, 2014

Great site. I had a trip planned to New Zealand and realized with one week to go my passport needed renewed. The process was relatively easy and I had my passport back two days later!

Date of experience: March 19, 2014
Peter D.
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The service was speedy and on time with great expectations. Please keep up the good work. Most Sincerely, Pete

Date of experience: March 19, 2014
Marilyn K.
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Very responsive
March 19, 2014

Very responsive. Rep - William Weaver - very helpful and responsive. Renewed passport received within time promised.

Date of experience: March 19, 2014
Sasha V.
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I was a nervous wreck that I wasn't going to receive my renewed passport in time for my trip. However, I was thrilled with my experience at rush my passport.com! Scott Singleton was a dream and i appreciate his attentiveness and clarity throughout the process! I will definitely recommend this service to everyone I know! Thank you Scott!

Date of experience: March 19, 2014