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RushMyPassportReviews 5,127

4.5

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


rushmypassport.com
West Palm Beach, FL
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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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1 review
Sam H.
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Ben Figueroa was a God send
May 3, 2014

Ben Figueroa was a God send. I was in dire need of a replacement Passport. He helped me in every way. I was so grateful to find and have RushMyPassport. Thank you for everything. Huge help.

Thanks
Sam Holder

Date of experience: May 3, 2014
David J.
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May 3, 2014

Date of experience: May 3, 2014
areattnet O.
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Everyone was very professional and courteous in walking me through the small items that needed attention. There were E-mails letting me know where we were in the process. If you are in a rush, these are the people to use.

Date of experience: May 3, 2014
Noryn A.
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May 2, 2014

Date of experience: May 2, 2014
Bridget B.
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Ben Figueroa was awesome in keeping me informed of every step. This is the second time my family has used rushmypassport and will use again if we need to!

Date of experience: May 2, 2014
Nanci A.
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It was a relief to get my passport so soon
May 2, 2014

It was a relief to get my passport so soon. William Weaver did a great job!

Glad to recommend your services.

Nanci Andersen

Date of experience: May 2, 2014
Enn J.
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Everything was on time and without complications, exactly as expected. Status of each step in the process was reported via e-mail, so there was never any uncertainty about the status of the passport application process. A most satisfying experience. Enn.

Date of experience: May 1, 2014
Lawrence B.
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Ben Figueroa, Case Manager, Passport Specialist did a great job and because this was so easy we will certainly use again.

Date of experience: May 1, 2014
JACK A.
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Was charged for UPS SHIPPING EACH WAY ON TWO PASSPORTS EVEN THOUGH THEY WERE
MAILED IN THE SAME ENVELOPE. HAVE CONTACTED COMPANY FOR A REFUND OF THE DOUBLE BILLING AND AWAIT THE CREDIT TO MY ACCOUNT.

Date of experience: May 1, 2014
Lydia K.
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I think that the passport services are super expensive. That being said, the services they provide makes sense for why it's so pricy, because they basically are saving you a trip to one of the rush locations (which for me, would have been a 4-5 hour trip). If you ever need a passport quickly, I would highly recommend using this site. While it is expensive, it's totally worth it.

Date of experience: May 1, 2014
Susan K.
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RushMyPassport.com came through with everything their advertisement promised. I had my passport in about a week and a half. The process was painfully simple.

Date of experience: May 1, 2014
John P.
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Excellent experience!
May 1, 2014

Excellent experience! Fast and effective! Got the job done!

Date of experience: May 1, 2014
Jay S.
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Follow up and communication was great
April 30, 2014

Follow up and communication was great. Got my passport just on a routine basis but it still was delivered in about 9 days. Very good service from Ben Figueroa.

Date of experience: April 30, 2014
Patricia J.
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April 30, 2014

Date of experience: April 30, 2014
Kath N.
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Alexandra Nivar helped me thru the process and the experience was flawless. Awesome associate to have in your organization. Top notch! Thank you

Date of experience: April 30, 2014
Paul V.
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April 30, 2014

Date of experience: April 30, 2014
Henry G.
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Wrong birth place on my passport
April 30, 2014

Wrong birth place on my passport.
Called customer support, they told me they will contact me back, and never heard from them again.
Email address from their email was not working.

Date of experience: April 30, 2014
Charles M.
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April 30, 2014

Date of experience: April 30, 2014
Kevin L.
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Working with Rush my passport was so helpful
April 30, 2014

Working with Rush my passport was so helpful. I received my passport in 2 weeks as needed for my travel overseas.

Date of experience: April 30, 2014
Justin C.
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Scott Singleton helped me out alot, I applied almost a month ago, and ended up having to request documents, despite that, in the very very end, they were able to get me my passport the day before my flight, even though it took longer to get some documents ready for them, they were most capable at getting me my passport in time, If I ever need this service in the future, I will most definitely go to them!

Date of experience: April 30, 2014