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RushMyPassportReviews 5,127

4.5

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


rushmypassport.com
West Palm Beach, FL
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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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1 review
Mitzi Y.
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Rush My Passport was very efficient, very helpful and a pleasure to work with. I am a very satisfied customer!

Date of experience: June 10, 2014
Philip P.
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Great service and guidance in getting my documents ready. I received my passport in just a few days, way ahead of the promised date!

Date of experience: June 10, 2014
Birsa M.
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Absolutely impeccable customer service with prompt guidance and action.

Date of experience: June 10, 2014
Michael R.
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Perfect
June 10, 2014

Perfect. I can't imagine what anyone would be dissatisfied with. I had a customer service rep call me call me because they saw that I had hung up while on hold with their help line. He wanted to make sure I had my concerns met. I dealt with five reps in different roles and they all delivered.

Date of experience: June 10, 2014
Ariel S.
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I've got the passport faster than I thought
June 10, 2014

I've got the passport faster than I thought. Good service. Thank you!

Date of experience: June 10, 2014
Blake T.
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My case manager
June 10, 2014

My case manager.
Amie Figueroa was great! She sent me calls and emails of each processing step and made this a very easy task! I will recommend this service to anyone needing a passport!

Date of experience: June 10, 2014
Fernando C.
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Got my passport quicker than expected
June 10, 2014

Got my passport quicker than expected. They lay everything out for you to make it easy to follow step by step!

Date of experience: June 10, 2014
abraham p.
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Whole process was well laid out and easy to follow. I was kept in the loop all the way, and had no worries as I knew exactly where the process was. When you need a passport fast, they will deliver. These guys are good!

Date of experience: June 10, 2014
Karen L.
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My issues are not with AMIE FIGUEROA who ushered my passport through the process. My issue was in the inconsistent and conflicting advice I received from a number of your phone reps. I was trying to determine if my passport could be expedited as it was still valid, just not long enough to be valid 6 months after I visit China. And I needed an expedited passport in time to apply for a visa to China. One rep said it could not be expedited because I was not leaving until August. Another said I would have to "invent" a travel itinerary so as to make it look as I was leaving earlier. Yet another said it could be done and just to submit it - which I did - and it worked out great! The lesson: not all your phone reps are on the same page.

Date of experience: June 10, 2014
Steven A.
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June 9, 2014

Date of experience: June 9, 2014
Irene J.
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Very helpful and made the process easy!
June 9, 2014

Very helpful and made the process easy! Thank you!

Date of experience: June 9, 2014
darya J.
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Completely sutisfyed will highly recommend this site, It was done even faster then promised.

Date of experience: June 9, 2014
David B.
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From start to finish; the process to get a renewed passport through Rushmypassport was an easy process. For the people who don't have the time to visit the passport office, stand in line, or go through the 6-8 week standard process - Rushmypassport is a terrific option. I was completely happy with the entire process and would definitely recommend them to others.

Date of experience: June 9, 2014
Anne F.
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June 9, 2014

Date of experience: June 9, 2014
Maria S.
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June 8, 2014

Date of experience: June 8, 2014
Sheree C.
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Everyone was super nice and helpful
June 7, 2014

Everyone was super nice and helpful.

Date of experience: June 7, 2014
Ayle F.
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I am a man of few words so here it goes FANTASTIC JOB..

Date of experience: June 7, 2014
Larry G.
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I worked with Rob Tarquini on 2 passports that needed rush service. He was great. I received the passports within 4 days. Their service and attention to detail was awesome!

Date of experience: June 7, 2014
John R.
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I loved the series of email status updates
June 7, 2014

I loved the series of email status updates. Extremely well organized customer interface. Highest rating.

Date of experience: June 7, 2014
John J.
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The service we received was TOP Class
June 6, 2014

The service we received was TOP Class. A special Thanks to John & Bruce

Date of experience: June 6, 2014