RushMyPassportReviews 5,127

Thank you very much for getting my new passport to me in plenty of time prior to my departure. It is important to update your recommendations as to what post offices continue to offer the service to process passports.

I learned that in Los Angeles, many of the previously available locations for passport processing stopped providing that service. It appears that the LAX Post Office is the main location that is currently open and available. Several people who stood in line with me also reported that they were sent to a closed location that no longer processed passport. We who went to the wrong locations ended up losing many hours of precious time waiting in long postal lines to only discover that the passport service had been discontinued.

Needed a child passport and chose option to get passport 4 days prior to flight rather than day before. Mixup on one form which needed child's name instead of parent's caused expected one day delay. Now expected to receive passport 3 days before but received day before due to unexplained issue. Stressed due to closest regional passport office to Raleigh was either DC or Atlanta. Eventually received shipment notification 2 days before flight and received passport the day before.

We just had an excellent experience with Rush My Passport! James Rosier was assigned to us and he was friendly and assuring from the very first conversation. We talked with a few other staff, along the way, and each one was friendly and tried to put our minds at ease.
We contacted them on a Wednesday morning and had our passports on a Friday morning, in time to make our Monday flight. We can't say thank you enough and we give a thumb's up...5s all the way, for this service and for this team of employees.
Dan and Cathleen