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RushMyPassportReviews 5,127

4.5

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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1 review
Angi E.
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Very courteous, I was kept informed through calls and email. And professional services. I'll definitely recommend to all my friends and family. Thanx, Amie Figueroa

Date of experience: March 26, 2015
Michelle H.
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Thank you for getting me out of a jam
March 26, 2015

Thank you for getting me out of a jam. Only had 5 days to renew my daughters passport and got done in 3. People were very helpful when I called.
Will recommend to my friends.
Thanks again.
Matthew

Date of experience: March 26, 2015
MA M.
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Exceptional customer service
March 26, 2015

Exceptional customer service. Efforts were made to thoroughly explain the process every step of the way.

Date of experience: March 26, 2015
Christine B.
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Teddy Etienne ended up handling my case as there were a couple issues getting a second passport expedited. He was absolutely fantastic. He listened, he came up with solutions, he stayed in contact with me... and ultimately, he made sure I got what I needed in time for my int'l departure. Thank you so much RMP and Teddy specifically.

Date of experience: March 26, 2015
Sheila G.
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Excellent Service
March 26, 2015

Excellent Service

Date of experience: March 26, 2015
Steven L.
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Discovered that my kids passports were expiring in 9 days and we were leaving the country in 8 days - rushmypassport.com was incredibly easy to work with and the customer service was excellent - I called several times to make sure every detail was handled. Service was nearly immediate and their instructions were impeccably precise. We received our new passports well in advance of our departure date. What a relief!

Date of experience: March 25, 2015
John B.
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Very professional and responsive!
March 25, 2015

Very professional and responsive!

Date of experience: March 25, 2015
Mark W.
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Very good service as advertised
March 25, 2015

Very good service as advertised. Emal and voice mail updat at each step of the process was great.

Date of experience: March 25, 2015
William A.
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Accurate communication throughout the process, and excellent service. Outstanding experience, highly recommend.

Will

Date of experience: March 25, 2015
Andrea M.
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The customer service people I dealt with at RushMyPassport.com were efficient and professional, including advising me about the passport picture when the State Dept rejected the original one I submitted. The new passport was deliviered promptly and I appreciated the email updates I recieved notifiying me of the progess. I would wholeheartedly recommend this service!

Date of experience: March 25, 2015
Texas
2 reviews
6 helpful votes
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Fast and very helpful
March 25, 2015

Thanks to this company my Husband got his expired passport taken care of in time to make an important business trip. Found out his passport expired on a Wednesday night and his flight was Saturday. He made his flight!

Date of experience: March 25, 2015
Larry N.
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The service I received was wonderful
March 25, 2015

The service I received was wonderful. I had a relatively short time to get the passports and rush my passport, James Rosier, got them here on time. Thank You

Date of experience: March 25, 2015
Kenneth R.
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Efficient and on time!
March 24, 2015

Efficient and on time!

Date of experience: March 24, 2015
Ron B.
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March 24, 2015

Date of experience: March 24, 2015
Tom F.
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We had the opportunity for a trip overseas on short notice when we noticed our son's passport had expired. RushMyPassport did a great job of outlining all of the important steps necessary to get his passport in less then three weeks. When we did have to contact a customer service person with a question or clarification they called back quickly with clear information. Now we are all set! I would recommend them to anyone needing immediate help securing a new or renewed passport. Thank you to Russ and to RushMyPassport!

Date of experience: March 24, 2015
Fred G.
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Amazing even when I thought things could have been slowed down due to the weather in Washington D.C. You still came through I received my passport right on time. Everyone I talked with was very polite and professional. Honestly can not say enough.

Date of experience: March 23, 2015
Haley N.
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I was very impressed with Russ and appreciated his call back when I left a message!

Great customer service!

Date of experience: March 23, 2015
Constance R.
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March 23, 2015

Date of experience: March 23, 2015
Christopher T.
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Excellent customer service
March 23, 2015

Excellent customer service. Website was informative, accurate and easy to navigate. One phone call for shipping documents was easy and a great double check on required documents. Customer service rep William Weaver was top-notch! Thank you

Date of experience: March 23, 2015
Randy G.
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Delivered my passport as promised
March 23, 2015

Delivered my passport as promised. I was delighted by the experience.

Date of experience: March 23, 2015