business logo of RushMyPassport

RushMyPassportReviews 5,127

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


How would you rate RushMyPassport?
grey star
grey star
grey star
grey star
grey star

RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

Instant Feedback

1 review

We monitor reviews for authenticity

James E.
0 reviews
0 helpful votes
Follow James E.
Unfollow James E.
Send Message
Share Review
Report Review

I was very impressed with the service and professionalism of Johanna Jablon. All of my questions were completely and politely answered and she helped me complete the forms on time for a expeditious shipment.

Date of experience: July 29, 2015
Jeffrey H.
0 reviews
0 helpful votes
Follow Jeffrey H.
Unfollow Jeffrey H.
Send Message
Share Review
Report Review

The people at Rush My Passport took me through the process step by step and made sure I knew exactly what to do. Everything went smoothly. If you need your passport in a hurry, these are the guys to use.

Date of experience: July 29, 2015
Kevin W.
0 reviews
0 helpful votes
Follow Kevin W.
Unfollow Kevin W.
Send Message
Share Review
Report Review

...
July 28, 2015

Date of experience: July 28, 2015
Bethany C.
0 reviews
0 helpful votes
Follow Bethany C.
Unfollow Bethany C.
Send Message
Share Review
Report Review

Rush My Passport was so easy to use and communicated to me about the status of my passport through the process. I would highly recommend them to a friend.

Date of experience: July 28, 2015
Calllie D.
0 reviews
0 helpful votes
Follow Calllie D.
Unfollow Calllie D.
Send Message
Share Review
Report Review

Rush My Passport is wonderful!
July 28, 2015

Rush My Passport is wonderful! Very true to their word with what you can expect throughout the entire process. They keep you very informed as to exactly when you should hear from them again as you go through the process so it really put my mind at ease. James Rossier was my customer service representative and he was absolutely wonderful. He was very patient in explaining things to me and helping me make sure I had everything I needed to ship off to you to make the process go smoothly.

Date of experience: July 28, 2015
Claude E.
0 reviews
0 helpful votes
Follow Claude E.
Unfollow Claude E.
Send Message
Share Review
Report Review

...
July 27, 2015

Date of experience: July 27, 2015
Frank G.
0 reviews
0 helpful votes
Follow Frank G.
Unfollow Frank G.
Send Message
Share Review
Report Review

Every thing was fine,( service, speed of processing, helpfulness and all) but I do have one problem. My
Passport picture looks like someone tried to dye my hair yellow. I hope this does not cause a problem when I use it to enter other countries. If so, what can be done about this? Thank you.
Frank Gagliardi
( *******667

Date of experience: July 27, 2015
patrick j.
0 reviews
0 helpful votes
Follow patrick j.
Unfollow patrick j.
Send Message
Share Review
Report Review

As advertised, processed and delivered my renewal in a timely manner and with great customer service through the process.

Date of experience: July 27, 2015
Paul W.
0 reviews
0 helpful votes
Follow Paul W.
Unfollow Paul W.
Send Message
Share Review
Report Review

I was pleasantly surprised by the faster than promised speed of rushmypassport.com and by its professionalism at every step of the way. To start things off, I received insightful travel advice which helped me to decide which level of service I should select, and later experienced their customer service department's swift eagerness to help me solve an error on my already in-route application so my passport would not be rejected by the U.S. State Department. I also liked the regular daily or twice daily updates by email and several automated phone call updates I received at every step of the process that let me know where my application was and at what stage of processing it was in.

Finally, my passport arrived two days earlier than promised, which amazed me especially seeing that it arrived on a Saturday morning. I overnighted my passport renewal applicable package to rushmypassport.com on a Wednesday late afternoon, and received my new passport from the government on Saturday morning at 9:05 AM. Start-to-finish this was less than three days after I sent my application off and more than two full days sooner than rushmypassport.com promised (they promised "Monday mid-day", with my trip being on Tuesday). So needless to say I am extremely pleased at the professional swift service I received from this company.

Date of experience: July 27, 2015
Michael E.
0 reviews
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Send Message
Share Review
Report Review

After giving my credit card information and re-booking flights for the date that rushmypassport said they would deliver my passport, I got worried about what would happen if my passport WASN'T delivered when promised (which was the day before we were leaving. I read reviews which included comments that the company was a fraud and that the only positive comments were fakes. All I can go by is my own experience. Rushmypassport did exactly what they said they would do. The passport came the day they said it would and they kept me informed every step of the way. And I am a real person, who doesn't work for the company or know anyone who does.

Date of experience: July 26, 2015
George V.
0 reviews
0 helpful votes
Follow George V.
Unfollow George V.
Send Message
Share Review
Report Review

I was two weeks away from going to Europe, and discovered that my passport would expire in less than 6 months. I got online, and got my passport within 4 days. They were great, and I would certainly recommend them to anyone who does not have the time to do it all yourself.

Date of experience: July 26, 2015
Dilip N.
0 reviews
0 helpful votes
Follow Dilip N.
Unfollow Dilip N.
Send Message
Share Review
Report Review

Thank you
July 25, 2015

Thank you. I found your company on the internet and chose you based on your customer reviews. Very happy with your service.

Date of experience: July 25, 2015
Richard S.
0 reviews
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Send Message
Share Review
Report Review

I was in a bind going on a Cruise and found my Passport expired 3 months ago. I was panicked tried local offices had to wait 2 weeks. Went on line and found Rush Passport. Great experience very professional and they kept me in formed with current emails from the time they received my old Passport. To completion AAA+

Date of experience: July 24, 2015
Lou S.
0 reviews
0 helpful votes
Follow Lou S.
Unfollow Lou S.
Send Message
Share Review
Report Review

If you must get a passport quickly, this is the way to go! Excellent service... everything went smoothly and I even got my passport before expected. Expensive, but worth every cent.

Date of experience: July 24, 2015
Bayleigh P.
0 reviews
0 helpful votes
Follow Bayleigh P.
Unfollow Bayleigh P.
Send Message
Share Review
Report Review

I called several times to make sure I was doing things correctly and every time, I was given prompt, courteous service. I greatly appreciated the email updates and phone calls as well. We we pressed for time and this service took the stress out of the process. Well worth the extra money!

Date of experience: July 24, 2015
Matthew J.
0 reviews
0 helpful votes
Follow Matthew J.
Unfollow Matthew J.
Send Message
Share Review
Report Review

...
July 24, 2015

Date of experience: July 24, 2015
Daniel T.
0 reviews
0 helpful votes
Follow Daniel T.
Unfollow Daniel T.
Send Message
Share Review
Report Review

Fast response
July 24, 2015

Fast response. Shipped passport to me in three days just like promised. Awesome...

Date of experience: July 24, 2015
Consuelo A.
0 reviews
0 helpful votes
Follow Consuelo A.
Unfollow Consuelo A.
Send Message
Share Review
Report Review

...
July 24, 2015

Date of experience: July 24, 2015
Mari S.
0 reviews
0 helpful votes
Follow Mari S.
Unfollow Mari S.
Send Message
Share Review
Report Review

Everyone I spoke with was helpful and very clear with their advice and directions. This can be a complicated process, but I trusted their expertise and now I have my passport.

Date of experience: July 22, 2015
Akexandra K.
0 reviews
0 helpful votes
Follow Akexandra K.
Unfollow Akexandra K.
Send Message
Share Review
Report Review

...
July 22, 2015

Date of experience: July 22, 2015