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RushMyPassportReviews 5,127

4.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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James M.
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Customer service was excellent and should be a model for how all business provide customer service. Bill Hess and team exceeded my expectations and truly made the process easy.

Date of experience: February 25, 2016
Taylor A.
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Easy and pleasant experience
February 24, 2016

Easy and pleasant experience. Got my passport in expected time even with FedEx delay.

Date of experience: February 24, 2016
YuChi H.
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Has been a pleasure doing business with you
February 24, 2016

Has been a pleasure doing business with you. Your customer service agent Topaz was superb and patient. You service is a bit expensive but worth it Y.C.Ho

Date of experience: February 24, 2016
Richard D.
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Fast, courteous and knowledgable
February 24, 2016

Fast, courteous and knowledgable

Date of experience: February 24, 2016
Cameron C.
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February 24, 2016

Date of experience: February 24, 2016
Santana g.
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Ben Figueroa has excellent customer service
February 24, 2016

Ben Figueroa has excellent customer service. My whole experience with rushmypassport was amazing. So happy I got my passport right on time and at the time I was told I'll receive it..

Date of experience: February 24, 2016
R L.
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Rushmypassport did an excellent job with guiding me through the process. Their site was informative, accurate and worked well at all times (e.g., downloadable forms). The agent I spoke with, Bill Hess, was always professional and clear with respect to confirming the steps I had completed and those yet to be done (excellent guidance on the photo which needed to be re-taken for lack of definition from background). Excellent communication during each step of the process with timely emails. My new passport arrived today 100% on time as promised.

Date of experience: February 23, 2016
wallace L.
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Fast service
February 23, 2016

Fast service. A little expensive but worth it.

Date of experience: February 23, 2016
ERIC K.
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February 23, 2016

Date of experience: February 23, 2016
Anne M.
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I had the most wonderful experience!
February 23, 2016

I had the most wonderful experience! I planned a trip to Mexico and then to find out my passport was expired! Your company and staff were right on with all the help I needed. Amie Figueroa answered many of my questions and several other staff members and I wish I had there names as well! I cant "Thank You" enough for expediting this move smoothly and quickly! I would recommend your service to anyone!

Date of experience: February 23, 2016
William H.
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Bill Hess walked me through the entire process and kept me from making some basic mistakes (such as not wearing glasses in my photo!). All went well and my passport arrived on time. Thank you!

Date of experience: February 23, 2016
Paul E.
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Everything was handled in a very professional way and all expectations covered.

Date of experience: February 23, 2016
Christopher C.
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It was a great experience, and I highly recommend this place!

Date of experience: February 22, 2016
Patrick J.
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Great stuff
February 22, 2016

Great stuff. Earlier than expected and worry free.

Date of experience: February 22, 2016
Deng M.
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Great service
February 22, 2016

Great service. I got my passport with in few days.

Date of experience: February 22, 2016
Camille V.
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I called several times
February 21, 2016

I called several times. Antonio was very helpful. I really appreciated the professional and knowledgeable guidance that I received when I called. Everything happened just as he said it would. I also like the emails telling me where my passport was in the process.

Date of experience: February 21, 2016
Christopher P.
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February 20, 2016

Date of experience: February 20, 2016
Elizabeth A.
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My passport had disappeared, and I had six days before my trip! I realized that I had to deal with this issue quickly. RushMyPassport took me step by step through the process, which was intense. I appreciate all that you did for me! I know that I would not have been able to do this myself. The service representatives were sweet, reassuring, and positive. The quick handling of the procedures was reassuring. Again, thank you for leading me and resolving an almost impossible task!

Date of experience: February 20, 2016
James F.
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February 20, 2016

Date of experience: February 20, 2016
J H.
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Super quick and they kept me informed of the status through out the entire process.

Date of experience: February 20, 2016