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RushMyPassportReviews 5,127

4.5

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RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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James R.
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I had never used your company before
April 22, 2016

I had never used your company before. I did not fully understand all of the procedures. Therefore I made several calls. One person I spoke with seem to think I should know everything he knew. I was not happy with him at all. Kyle Stewart was the next person I talked to. He was very kind and understanding; answered all of my questions in a very helpful and confirming way.

He is an asset to your company on many way.
Mr. Nielsen has received his new passport and the old passport which he needs for visa to India.

Thank you for all of the assistance I received.
Gail

Date of experience: April 22, 2016
Bonnie M.
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The service was great, but expensive
April 22, 2016

The service was great, but expensive. If you wait till the last minute like I did, it was worth it.

Date of experience: April 22, 2016
Robert M.
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After my passport was stolen, it was a very hectic time to try to get all the documentation needed to get a new passport in time for my upcoming trip. That was the most time consuming part of the process. But once I got all the documents needed, RushMyPassport walked me through the steps. I had questions, but every time I called, someone picked up the phone and helped me. Even at the prothonotary's office when a clerk processing my application had a question, I called RushMyPassport and we got the answer we needed. Once I sent my documents to RushMyPassport Amie Figueroa kept me apprised of the process and everything went like clockwork. I got my passport at exactly the time Fedex said it would arrive. I hope I never have to get a passport in such a rushed way again, but if I do, I will definately use RushMyPassport and I will recommend this company to my friends and family. Once they have your documents, you can stop worrying that you'll get your passport on time. Thank you for your great customer service! Special thanks to Amie.

Date of experience: April 22, 2016
guy m.
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Because my wife had a stroke 9 yrs ago it made easier for to use Rushmy passport.com so I didn't have to be away to long. Thank you

Date of experience: April 21, 2016
Callie I.
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The customer service was extremely friendly and professional. I was very pleased with the company. I would recommend them to anyone in need of passport services.

Date of experience: April 21, 2016
David P.
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Awesome service!
April 21, 2016

Awesome service! At 11 pm on a Thursday night, I realized my passport had expired, and I was leaving in 8 days. I filled out the online form, sent in my old book and paperwork Friday morning. By 10:30 Tuesday morning, FedEx had delivered my new passport. Yes the service is pricey, but they saved my Cancun vacation!

Date of experience: April 21, 2016
Cheryl S.
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First rate experience
April 20, 2016

First rate experience. I had some questions about the documents that I needed to send in to get rushed service to replace my passport. I received patient, thorough responses and had my new passport within a week. Big exhale! Now I can concentrate on the rest of the details for my upcoming trip. Thank you so much for making this process so simple!

Date of experience: April 20, 2016
STEVE F.
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I needed my soon to expire passport renewed and couldn't get an appointment with the passport agency quickly enough to allow for my travel schedule. rushmypassport.com said they could do it in 3-5 business days and they delivered as promised.

Date of experience: April 20, 2016
Mark W.
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Rushmypassport.com was fantastic
April 20, 2016

Rushmypassport.com was fantastic. When I called up, they answered all of my questions, expertly. I then went online and processed my order. The whole system was slick and kept me up to date with the status the entire time.

Thank you!

Date of experience: April 20, 2016
Roger N.
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April 19, 2016

Date of experience: April 19, 2016
Will C.
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The service was spot on and never skipped a beat.
If you need this service I highly recommend it!

Date of experience: April 19, 2016
Sebastian T.
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We mailed our information to RushMyPassport in on Thursday afternoon and received the passport in our mailbox on Saturday by noon. Excellent and expedient service which I would gladly recommend to anyone who finds themselves in a situation where they must have a passport on short notice.

Date of experience: April 19, 2016
James W.
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Excellent company...
April 18, 2016

Excellent company... very friendly customer service... highly recommended!

Date of experience: April 18, 2016
Michael C.
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They do what they advertise
April 18, 2016

They do what they advertise. Whole process took 12 days.

Date of experience: April 18, 2016
Gerald S.
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April 18, 2016

Date of experience: April 18, 2016
Rozalie C.
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Great service
April 18, 2016

Great service. Answered all my questions. Very helpful.

Date of experience: April 18, 2016
Dayana M.
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April 17, 2016

Date of experience: April 17, 2016
Summer M.
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Delivered as site guaranteed
April 16, 2016

Delivered as site guaranteed. One recommendations for improvement. 1. Customer service rep talked very fast. I asked him to slow down. And he sounded annoyed at me. Otherwise, extremely professional and helpful. I would 100% use you again and recommend to others. Amazingly fast.

Date of experience: April 16, 2016
Marilynn L.
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Very satisfied
April 15, 2016

Very satisfied. Everything was exactly as promised!
Thank you.

Date of experience: April 15, 2016
Philip G.
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Everyone was informative and efficient
April 15, 2016

Everyone was informative and efficient. They exceeded expectations.

Date of experience: April 15, 2016