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RushMyPassportReviews 5,128

3.5

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RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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Douglas S.
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Walked me through the process quickly and efficiently. Customer service was always available and very helpful. I would definitely recommend this service to my friends.

Date of experience: April 28, 2016
Mary K.
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Faster than expected!
April 28, 2016

Faster than expected! Easy to follow instructions, helpful customer service!

Date of experience: April 28, 2016
M P.
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This is my fifth or sixth renewal and I chose this service as we were not sure submitting our renewal through the USPS would guarantee the efficiency and spped we needed as our trip has already booked before we realized that we needed to be sure we could have our passports quickly.

The expense was hefty but so well worth it! We had our passports in about a week and received emails along the way informing us of the progress being made. When time comes for ou next renewal, we will definitely make use of this service again even though we will start the renewal as the current passports expire!

Many thanks!

Date of experience: April 28, 2016
Ecaterina M.
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Excellent Service!
April 28, 2016

Excellent Service!

Date of experience: April 28, 2016
James E.
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I was confused at first regarding steps and after calling and talking with wonderful people, I was back on track. Everything they stated happened just as stated. As a first time passport recipient, the process was awesome. I couldnt't be happier. Would recommend this company to everyone! Thank You!

Date of experience: April 28, 2016
ViviAnne R.
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April 27th, 2016
April 27, 2016

April 27th, 2016

Dear Customer Service,
My husband says that I should probably wait until I have my Passport in my hand, but since it is already in the hands of FedEx I like to thank your company for an overall excellent service and not having to stand in line at the Post Office or Passport office. You were recommended to me by my son in-law who manages an AAA office and Travel Agency. Thank you!

Respectfully,
Vivi-Anne Regstad

Date of experience: April 27, 2016
Stephanie Y.
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I used Rush my passport to renew and change my name on a passport. I messed up on my passport form and the customer service was very helpful in helping me send a new application. Service was very speedy and they kept the process updated with each step to let me know the progress of my application. I received my new passport at 10 days ahead of schedule, even with my screw up. Awesome service!

Date of experience: April 27, 2016
Bernard P.
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Went very well
April 26, 2016

Went very well. Took a little longer than I expected, but I had not requested the fastest service. Altogether a good experience.

Date of experience: April 26, 2016
Harold B.
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Excellent process and communication
April 26, 2016

Excellent process and communication.

Date of experience: April 26, 2016
Matthew M.
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April 26, 2016

Date of experience: April 26, 2016
Eileen B.
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Our passports were woefully out of date and needed help securing new passports and visas for our already booked and paid for trip to India. I had no idea how slooooowww the standard government process was. The team at RushMyPassport.com were there to answer any and all questions I had - and I had a lot! We received our passports in less than a week leaving us time to use RushMyVisa.com to secure our visas. BEST SERVICE EVER!

Date of experience: April 26, 2016
Alessandra M.
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April 26, 2016

Date of experience: April 26, 2016
Alon E.
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It went just as they said it would
April 26, 2016

It went just as they said it would.

Date of experience: April 26, 2016
Anita C.
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Excellent customer service, informative representatives and very patient in educating me with the process!
Thank you!

Date of experience: April 26, 2016
Maria M.
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This service is so efficient and organized
April 25, 2016

This service is so efficient and organized. The communication is great, and you are regularly updated as to the status of your passport. They take the confusion out of the process. I had a great agent, Bill Hess, who walked me through my application efficiently and clearly. No need to read all the fine print. He gave me confidence that I had not made mistakes, and my application would be approved. There is no room for error when you need this service, and they are very careful. Passport was delivered as promised! Thank you so much

Date of experience: April 25, 2016
Lauren C.
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A semi-confusing and detailed process, but if you have any questions during the process, the customer service people are AWESOME at helping clear it up.

Date of experience: April 23, 2016
Theresa M.
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Representatives were personable and patient
April 23, 2016

Representatives were personable and patient. They answered any questions I had and were always pleasant and helpful.

Date of experience: April 23, 2016
William C.
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Very straight forward on what I needed for the new passport and Quincy V helped the process go even faster than I thought it could. I appreciate the help and the timely response with my new passport, so thanks again.

Date of experience: April 23, 2016
kasif b.
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April 23, 2016

Date of experience: April 23, 2016
Cosmin H.
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Good Stuff
April 22, 2016

Good Stuff. Just short of hot cup of coffee and some donuts on an early morning. Everything else was top notch.

Date of experience: April 22, 2016