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RushMyPassportReviews 5,128

3.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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P A.
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The Best...
May 4, 2016

The Best... Don't go anywhere else they are the best

Date of experience: May 4, 2016
Sara L.
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The delivery and efficiency of the service of processing the passport request and the return of the passport was amazing.

I could have processed the passport 2 weeks earlier if customer service had been more educated and methodical. I had to talk to 3 people to figure out what I needed to confirm my name difference between my daughter's passport and my license.

AND no customer service agent's advice matched the others.

I finally had to go with the most stringent advice and hope for the best...I actually broke down and cried during one call.

But the expediency of the processing made up for that...I would just recommend training customer service to be more thorough in researching their answers or asking a more experienced agent for help with tough questions rather than just making up an answer.

Date of experience: May 4, 2016
Dodie S.
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This is my second time and it's amazing how helpful everyone is and how quickly I received my passport

Date of experience: May 4, 2016
Mary R.
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...
May 4, 2016

Date of experience: May 4, 2016
Victor M.
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Awesome!
May 4, 2016

Awesome! Really fast and great customer service. Agents were very helpful with all the steps. Definitely using and recomending service to friends and family

Date of experience: May 4, 2016
Narrin N.
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Our agent, AMIE FIGUEROA, completed the passport in the timeframe expected, and provided excellent guidance for filling out forms and shipping.

Date of experience: May 4, 2016
Andrea X.
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May 3, 2016

Date of experience: May 3, 2016
Robert J.
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My experience was excellent
May 3, 2016

My experience was excellent. They were clear and detailed in confirming I was sending the correct information. The response and the updates were as expected with no surprises. I sent in the renewal on Friday and had passport back by 7:45 am on Tuesday.

Date of experience: May 3, 2016
Kevin T.
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May 2, 2016

Date of experience: May 2, 2016
Mark R.
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The service was easy and fast
May 2, 2016

The service was easy and fast

Date of experience: May 2, 2016
Nadine M.
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...
May 2, 2016

Date of experience: May 2, 2016
C S.
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May 1, 2016

Date of experience: May 1, 2016
Stanton D.
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Quick, simple, efficient & easy to use!
May 1, 2016

Quick, simple, efficient & easy to use!

Date of experience: May 1, 2016
Anna B.
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So helpful when I contacted anyone
April 30, 2016

So helpful when I contacted anyone. I had lots of questions and they were answered easily. Thank you so much.

Date of experience: April 30, 2016
Gloria J.
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Everyone was very helpful
April 30, 2016

Everyone was very helpful. This was my first passport and I had several questions.

Date of experience: April 30, 2016
Charity N.
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April 30, 2016

Date of experience: April 30, 2016
Juan V.
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April 29, 2016

Date of experience: April 29, 2016
Korri A.
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Fast and efficient!
April 29, 2016

Fast and efficient!

Date of experience: April 29, 2016
Kimberly D.
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April 29, 2016

Date of experience: April 29, 2016
Lauro L.
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I was in need to get my passport renewed quickly since I am constantly traveling and do not have much time between flights.
I decided to try this service and was hoping for the best... I am not comfortable not having my passport at hand.,,
So I registered and sent in the passport with a 14 days window time, the process was easy and straightforward. Every step of the process was tracked with emails.
I got the passport back ahead of time!
I thank very much the staff there and I look forward to use you again.

Date of experience: April 29, 2016