business logo of RushMyPassport

RushMyPassportReviews 5,128

3.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


How would you rate RushMyPassport?
grey star
grey star
grey star
grey star
grey star

RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

Instant Feedback

1 review

We monitor reviews for authenticity

Charles E.
0 reviews
0 helpful votes
Follow Charles E.
Unfollow Charles E.
Share Review
Report Review

...
May 10, 2016

Date of experience: May 10, 2016
Julio C.
0 reviews
0 helpful votes
Follow Julio C.
Unfollow Julio C.
Share Review
Report Review

Assisted patiently and received passport quickly.

Date of experience: May 10, 2016
Chad A.
0 reviews
0 helpful votes
Follow Chad A.
Unfollow Chad A.
Share Review
Report Review

...
May 10, 2016

Date of experience: May 10, 2016
Jim I.
0 reviews
0 helpful votes
Follow Jim I.
Unfollow Jim I.
Share Review
Report Review

Exceptional personal service throughout my experience. Will return and surely recommend you to others.

Date of experience: May 9, 2016
Angela S.
0 reviews
0 helpful votes
Follow Angela S.
Unfollow Angela S.
Share Review
Report Review

...
May 9, 2016

Date of experience: May 9, 2016
Brian J.
0 reviews
0 helpful votes
Follow Brian J.
Unfollow Brian J.
Share Review
Report Review

" Simply the Best when things are Anything but Simple! "

Brian J. Lane Sr.
USAF Retired / Aerospace Contractor

Colorado Springs, CO

Date of experience: May 9, 2016
MICHAEL B.
0 reviews
0 helpful votes
Follow MICHAEL B.
Unfollow MICHAEL B.
Share Review
Report Review

Awesome, they kept me informed through the whole process

Date of experience: May 9, 2016
Lourdes M.
0 reviews
0 helpful votes
Follow Lourdes M.
Unfollow Lourdes M.
Share Review
Report Review

This was the easiest and most convenient way to renew my expired passport which I needed expedited for an upcoming trip. I would recommend this to anyone who finds themselves in a similar position and the results were fantastic!

Date of experience: May 9, 2016
Jennifer W.
0 reviews
0 helpful votes
Follow Jennifer W.
Unfollow Jennifer W.
Share Review
Report Review

Great service!
May 8, 2016

Great service! Would definitely recommend to everyone I know! They were quick to answer the phone when I called and were very helpful and knowledgeable.

Date of experience: May 8, 2016
Leah C.
0 reviews
0 helpful votes
Follow Leah C.
Unfollow Leah C.
Share Review
Report Review

Bill Hess was my case manager and he was so helpful and friendly. He walked me through step by step and made sure I had all the correct documentation. The whole process only took a week! I was amazed at out fast the whole process was. Thanks Bill for all your help!

Date of experience: May 7, 2016
James R.
0 reviews
0 helpful votes
Follow James R.
Unfollow James R.
Share Review
Report Review

I was very nervous about this, and called a million times with questions during this proccess. I was never put on hold for more than 1 minute, everyone was more than friendly and willing to help, and always assured me I will get my passport in time. Now that I have received my passport in less than 1 week, this has been a GREAT experiance! Thank you to everyone at Rush my passport for your help. Thank you!

Date of experience: May 6, 2016
MARY C.
0 reviews
0 helpful votes
Follow MARY C.
Unfollow MARY C.
Share Review
Report Review

FANTASTIC SERVICE TOOK ALL THE WORRY OFF OF ME- THANKS!

Date of experience: May 6, 2016
Anthony C.
0 reviews
0 helpful votes
Follow Anthony C.
Unfollow Anthony C.
Share Review
Report Review

My wife and I were confident in the services we chose through RussMyPassport. As promised, we had our Passports returned (with our old ones!) within the specified period of time. We were absolutely elated that this will have no impact on our future travel plans.

Thank you for the outstanding customer service!

Tony and Dina Chavez

Date of experience: May 6, 2016
Michael J.
0 reviews
0 helpful votes
Follow Michael J.
Unfollow Michael J.
Share Review
Report Review

They did exactly what they said they would do...and did it professionally, quickly and without any issues. It is rare to find a service that does exactly what they promise.

Date of experience: May 6, 2016
DEBORAH K.
0 reviews
0 helpful votes
Follow DEBORAH K.
Unfollow DEBORAH K.
Share Review
Report Review

I had two weeks to renew my passport and the customer service representative Amie Figueroa assured me that the standard delivery would be OK and that I would not need to upgrade the speed of delivery, I appreciated the honesty. It would of been easy upsell. I received my passport in 8 actual days!

Date of experience: May 6, 2016
THOMAS R.
0 reviews
0 helpful votes
Follow THOMAS R.
Unfollow THOMAS R.
Share Review
Report Review

I was really pleased withat how quick the whole process was. The only thing I am not to fond of, is my picture in my passport is not centered. Not that big of a deal but still doesn't look right.

Date of experience: May 5, 2016
R F.
0 reviews
0 helpful votes
Follow R F.
Unfollow R F.
Share Review
Report Review

...
May 5, 2016

Date of experience: May 5, 2016
Terry D.
0 reviews
0 helpful votes
Follow Terry D.
Unfollow Terry D.
Share Review
Report Review

Great service I got the passport earlier than you said.

Date of experience: May 4, 2016
Lucille K.
0 reviews
0 helpful votes
Follow Lucille K.
Unfollow Lucille K.
Share Review
Report Review

Both my husband and I received our new passports much sooner than the anticipated arrival date.
Further, we were advised by email on the step-to-step process once our application was received. All customer service representatives were friendly and helpful on the phone.

Date of experience: May 4, 2016
Vivian A.
0 reviews
0 helpful votes
Follow Vivian A.
Unfollow Vivian A.
Share Review
Report Review

Very professional service person
May 4, 2016

Very professional service person. Guidance and clear instructions.Follow-up emails to keep you on track were excellent.

Date of experience: May 4, 2016