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RushMyPassportReviews 5,128

3.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Thomas H.
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June 26, 2016

Date of experience: June 26, 2016
Joel H.
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All of the contacts I had with questions and status updates were very courteous and on point.
Actions were taken immediately to assist me, and I am completely satisfied as I can now complete my travel.
A hearty Thank You to the entire staff!

Date of experience: June 26, 2016
Marcie Y.
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It worked great
June 25, 2016

It worked great. I got my passport in a week.
Thank you.

Date of experience: June 25, 2016
JeanGerard V.
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Very professional, prompt and easy to use
June 25, 2016

Very professional, prompt and easy to use.

Date of experience: June 25, 2016
Issa S.
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I was extremely impressed with the services offered by Rushmypassport. They truly dwell on the word "Rush"

Date of experience: June 25, 2016
ALBERT M.
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Rushmypassport.com does provide the service as stated. I did call customer service about a couple of questions I had. The process in order to get your passport is not hard but must be followed exact. I would recommend there service only if you really do need a rush on your passport. The added cost is more than the passport itself. If needed I would use there service again.

Date of experience: June 25, 2016
Frank R.
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I needed my passport within a 21 day window, so I opted for the 10-12 day delivery. Realizing that this indeed means 'business days', I knew I was cutting it close. As the 12 business day window came and went, I got a little antsy, but customer service looked into it, and assured me that the State Dept was running a few days behind and all would be well. 2 days later (with 3 days to spare) my passport arrived, proving the "solutions team" to be very on top of their game!

Date of experience: June 24, 2016
Shawn J.
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June 24, 2016

Date of experience: June 24, 2016
PW D.
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Outstanding and professional service from beginning to end.
Always ready to help with questions along the way.

Hard to improve anything they do.

Date of experience: June 23, 2016
Kimberly D.
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June 23, 2016

Date of experience: June 23, 2016
Rhonda A.
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This is an awesome service with awesome customer representatives they saved my vacation everything was done as they said it would be and I would definitely use again if I had to
Everything was a simple process and They walk you through every step I also appreciated receiving the notifications as my paperwork was processed they gave me a peace of mind.

Date of experience: June 23, 2016
Glenda f.
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I wasn't sure what to expect when I started the passport procedure with Rush My Passport but after the first contact I felt very comfortable and assured that I would be assisted throufh every step. As I was doing this for a friend who had a family emergency in South America, I was very anxious to have this go well. The agents at Rush were, to say the least, wonderful. Between the phone calls being answered in a friendly yet professional manner, the emails sent detailing the process and the knowledge that I didn't feel like I was bothering someone definitely made the entire transaction well worth the money spent. I didn't feel foolish when I missed a step on the checklist. On top of that, THEY DELIVERED WHEN THEY SAID THEY WOULD! WOOHOO! Thank youKyle, Chris and others at Rush!

Date of experience: June 22, 2016
Jason M.
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Amie figueroa was my service rep
June 22, 2016

Amie figueroa was my service rep. She was fantastic and made it super quick and easy. Helped me get all my paperwork together and exactly how to set it up. Great experience throughout the process.

Date of experience: June 22, 2016
Vera K.
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Everything went just great
June 22, 2016

Everything went just great. I received my passport when they said I would. Amie Figueroa was very helpful.

Date of experience: June 22, 2016
Timothy P.
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Ordered the priority service (3-5 days) and he my passport on the third morning! I had to call customer service twice at the beginning, because I wasn't clear on everything I needed, and both times I was taken care of by a person who was genuinely concerned about my questions and what I needed to get done. Job well done you guys!

Date of experience: June 21, 2016
Jagger V.
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June 21, 2016

Date of experience: June 21, 2016
Paul C.
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June 21, 2016

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Date of experience: June 21, 2016
Vernon M.
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The support services that were provided on the renewal of my passport were outstanding. I dealt with several different representatives during the process and each and everyone where courteous and professional. It was a great value.

Date of experience: June 21, 2016
Eduardo R.
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Absolutely hustle free process, experienced and friendly customer support, great communication through out the whole process via email. I got my passports on time. I hope that I don't need to use this service again but if I do, rushmypassport.com will be one click away. Thank you guys!

Date of experience: June 21, 2016
Ernest T.
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Very good and reliable
June 21, 2016

Very good and reliable

Date of experience: June 21, 2016