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RushMyPassportReviews 5,127

4.1

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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.1 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Jim k.
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Excellent
June 18, 2019

Excellent. Did what you said you would do and on time. Fair price.

Date of experience: June 18, 2019
Maureen f.
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Very fast and hassle free service
June 18, 2019

Very fast and hassle free service. Would definitely use your services again. Our passport agency office is located in our major city, three hours away so the time saved for my boss, a busy executive who would have had to take the whole day to deal with this, was well worth the fee.
Thank you for making the experience an easy one.

Date of experience: June 18, 2019
Mallory N.
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I have zero complaints
June 17, 2019

I have zero complaints. Everything was easy, and customer service was eager to answer any questions I had. My passport was renewed and returned to me in the exact time frame I was told.

Date of experience: June 17, 2019
Daniel E.
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I needed replacement of a stolen passport and they rushed it through. All went well. Their recommendation to use Walgreen's for the passport picture did not work out. I had the Walgreen app take the picture, but two Walgreen stores in Raleigh, NC knew nothing about it.

Date of experience: June 14, 2019
Jacqueline L.
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Gregory was a great help on the phone making sure we had everything in order.

Date of experience: June 13, 2019
KafeetyM H.
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You guys are AWESOME, received my passport on time, excellent Customer service.

Date of experience: June 12, 2019
Anthony J.
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We're going on our Summer trip and didn't realize that our middle son's passport was expired and it was 2 weeks before we were to travel. We found RushMyPassport via some Google research and decided to take a chance. The entire process was very straightforward and the final walk through of the checklist prior to getting everything sealed up via USPS with their rep was a great step to make us feel at ease that we got everything correct. Once the passport was submitted, we received an email and text update at every step of the process which was also great in making us feel that we would receive the passport back in time. I would absolutely recommend their service to anyone that finds themselves in this situation.

Date of experience: June 12, 2019
Jacob B.
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...
June 12, 2019

Date of experience: June 12, 2019
Lourdes P.
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Wonderful service
June 10, 2019

Wonderful service. What a relief knowing I'm ready for my travels now, with my renewed passport. Thank you Ms. La'Bre Davis & Sharon.

Date of experience: June 10, 2019
Tina G.
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Second time using Rush My Passport!
June 10, 2019

Second time using Rush My Passport! This time for my daughter. Wonderful service and fast!

Date of experience: June 10, 2019
BJ B.
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I found, a couple of days before an overseas trip, that my passport had expired two weeks before. One reassuring phone call later, I sent in the forms on a Wednesday morning and had my passport by Friday afternoon! We got regular email updates to tell us how the process was going. Very highly recommended!

Date of experience: June 10, 2019
George G.
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June 9, 2019

Date of experience: June 9, 2019
Sue I.
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Efficient and pleasant assistance
June 9, 2019

Efficient and pleasant assistance. Great overall experience. Highly recommended.

Date of experience: June 9, 2019
Alex R.
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Fantastic customer service
June 7, 2019

Fantastic customer service. Very thorough and attentive. I also appreciate all the redundancy and checks so they make sure I didn't make any mistakes with my application that could have slowed down the process. I'm also just amazed by how fast this all was

Date of experience: June 7, 2019
John Y.
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Great service
June 7, 2019

Great service. Very clear and concise. Takes the worry out of Passport application process!

Date of experience: June 7, 2019
Chang Y.
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Thank you for getting the passport in time for our travel. La Bre Davis did a great job for us.

Date of experience: June 7, 2019
Teri C.
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Awesome service!
June 6, 2019

Awesome service! I misplaced my passport and could not find it the week before I was to travel on business. These folks came through in record time with a couple of days to spare! Just the best!

Date of experience: June 6, 2019
Joe o.
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June 6, 2019

Date of experience: June 6, 2019
Jenny Q.
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They provided simple step by step instructions and I received my passport 4 business days before my guaranteed date. I would definitely recommend them.

Date of experience: June 5, 2019
Roberto T.
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The website is misleading
June 5, 2019

The website is misleading. It gives the impression that if you buy the two day service that it will be back after a couple of days-it means it will arrive two days after a meeting that has to be scheduled.

Date of experience: June 5, 2019

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.