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How would you rate RPGSHOW?
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Japan
2 reviews
6 helpful votes
Follow kiarra P.
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My rpgshow wig came in yesterday. I looks amazing and real. I get so many complements on it by girls and mostly guys. I take a lot of pictures in it also. It is an amazing wig and is reasonable price. This wig is the quality of a real wig. I would recommend this to anyone and everyone.

Date of experience: January 6, 2014
Maryland
1 review
1 helpful vote
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Don't touch my hair!
February 15, 2023

RPG is my wig go to store. The quality and comfortability is unparalleled to any other wig. The styles and discounts are all for me! Keep those wigs in stock!

Date of experience: February 13, 2023
Florida
1 review
3 helpful votes
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Trash
July 1, 2021

I had a synthetic wig last longer than this wig. I ordered a headband wig from this company. The first 3 times I wore it, it was great but after that it started to get really dry extra fast. The hair is so stiff and tangled. First and only time ordering from this company. The YouTube influencers must get sent different hair.

Date of experience: July 1, 2021
Hong Kong
1 review
1 helpful vote
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I love my first purcahse from this company. It is beautifully made, love the hair. Exceed my expectations. It is my first purchase but will be never the last.

Date of experience: August 22, 2022
North Carolina
1 review
3 helpful votes
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Love this company!
June 27, 2020

I love the selection of wigs and customer service at RPGSHOW. I have purchased two wigs from this site and love both! I have Alopecia and wear a wig every day. These wigs are very durable and last a long time. They have a wide selection of trendy and timeless wigs. Penny at RPGSHOW was patient, understanding, and very helpful with my wig buying process. I will always recommend RPGSHOW!

Date of experience: June 26, 2020
California
1 review
5 helpful votes
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I've been ordering from RPG since 2018. I'm very picky with everything, and for the MOST part, I have been satisfied with each purchase. Only two wigs in all the years I've ordered from RPG where I was upset with my wig did not come out looking not even close to the photo, and was upset I paid such a large amount of money, only to have to pay even more money to get the wig redone/fixed. Aside from that, I've loved every unit I have ordered. The units I've gotten lasted me a decent time, (as far as shedding goes). Was always healthy. If you take care of your hair properly, it will last. I have a skin disorder and with that, am very sensitive with things that touch my skin, and the lace on their units blends so well, people never know I'm wearing a wig, and it does not irritate my skin. I think that if you take the time to learn how to style and instal your wig, you can make anything work, but I love the quality of RPG's wigs. I would only have to say the only thing I am disappointed with, is I wish they had more variety or options with longer length/inches. And if you do decide to make a customized ordered with longer inches, it takes a LONG time to receive that order because it's longer. Can't wait until the option for longer inches to be added with the rest of the options. And still being able to receive it in a decent time as a normal order. Aside from that, RPG is always my first choice & go to with wigs. And whenever I have had to deal with customer service, they have always met my needs, and were great with response time. Also, not to mention, I have never failed to receive compliments on my hair, and it never fails that people don't even notice it's a wig. I have many more photos but here are just a few.

Awesome service+Quality wigs =Loyal Customer.

+15
Date of experience: March 10, 2023
New Jersey
7 reviews
44 helpful votes
Follow Allie B.
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I ordered a wig from rpgshow.com last week. My first purchase from this vendor. I'm in complete shock. Dye inside the cap. Tons of split ends. The wig smells awful. Shedding. See the photos for yourself. I thought maybe i could fix the issues but this hair will not even curl.

http://wigandweavereviews.blogspot.com/2014/02/rpgshow-csls003-s-review.html

Date of experience: February 22, 2014
Illinois
1 review
9 helpful votes
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Horrible Company
March 30, 2023

I never received my order however they sure took my money! No response when e-mail them. I'm very upset.

Date of experience: March 30, 2023
Michigan
1 review
4 helpful votes
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Incomplete items
June 13, 2022

I ordered a wig worth over 550 dollars. It was completely not what I ordered, plus some of the add ons were missing

Date of experience: June 13, 2022
Massachusetts
12 reviews
51 helpful votes
Follow Brite f.
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I would give this company a zero if the site allowed. I can personally say that this company is not legit and has deceptive practices. First, note that this company is located in China, had I known that it was not based in the US I would not have made my order. This fact is not advertised on their website.
Second, I cancelled my order with the RPGSHOW two months ago due to poor customer service/response time.

I have email receipts from them in writing stating that they will refund me back my money. I paid them through afterpay, which paid them in full so when the order was cancelled they never refunded the money back to afterpay who would then refund me back my partial
Payment. Because I went through a third party Afterpay they tried to get me to pay back the money that RPGSHOW stole from them. Luckily I contacted my bank, BBB, and now the Attorney Generals office on afterpay and RPGSHOW because the issue is ongoing. I really regret ever using RPGSHOW. Normally an honorable company would give the money back to the third party/afterpay but this company decided to steal the money.
*Consumer Beware Stay away from this fraudulent company.*

Date of experience: January 2, 2023
Maryland
1 review
7 helpful votes
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I ordered the Ravenelyse 002 wig form RGPshow wigs about 2 months ago and the wig looks like a rats nest. The hair is POOR Quality and sheds all over the place. I paid 400.00 for some beauty supply store hair. I would not recommend anyone to worst their hard earned money on anything that this company has to offer... DO NOT ORDER FROM THIS SITE IT IS A RIPE OFF BE WARE!

Date of experience: June 23, 2017
Georgia
2 reviews
6 helpful votes
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The wig from RPGSHOW looked nothing like what I received. Their shipping was on time too bad I didnt receive what I paid for, I tried getting through to someone who could help me but i failed, I usually order my wigs from this company called Hashtag HairGODS but I hear people talk about RPG That's what I get for trying a new company :( Lesson learned.

Date of experience: December 9, 2015
New York
1 review
11 helpful votes
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Stay Away They Are Frauds
November 13, 2019

They purposely sent us the wrong wig this past summer then gave a bogus address to mail it to. Stay away fraud.

Date of experience: November 13, 2019
Florida
1 review
8 helpful votes
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Ruined vacation
December 10, 2018

My order is nothing like the picture. My heart is shattered that I put all my trust and invested so much money on this. Please don't waste your time

Date of experience: December 10, 2018
South Carolina
1 review
2 helpful votes
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Horrendous smell
December 6, 2020

Have washed the wig SEVERAL times due to a strong corn chip smell with no success. I have literally thrown away alot of money on 1 wig that I cannot even wear due to the smell.

Date of experience: December 6, 2020
Maryland
2 reviews
11 helpful votes
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HORRIBLE!
May 21, 2015

I am one of those people who contemplated buying a wig from RPGshow after watching numerous youtube gurus do reviews of the wigs. Despite many of the negative comments, I decided to take a leap of faith and ordered a wig from their sales site to start with. Let me tell you, that was the dumbest thing I did, and I threw 250 dollars down the drain. When the wig first arrived it looked decent and somewhat realistic I guess, but idk I always think they look "wiggy," but then again I'very never really worn wigs. I decided to go natural a few months ago and wearing wigs I decided would be my protective style. I did not co wash the hair upon receiving it so the wig looked fine, so I stupidly cut the lace. After washing the wig 2 weeks later, the problems began. The wig shed like crazy, it was frizzy, and would not hold a curl. It looked terrible and I was embarrassed to be seen in in. I contacted RPGSHOW to report the problems and Wendy let's me know that first of all the hair was Remy hair (so not completely human), and recommend that I deep conditioned it. After I showed her proof of how horrible the hair was she had the audacity to say that I was showing her picfures of a different wig. She refuses to meet me halfway or alleviate my disdain for this company at this point. This was the worst shopping experience and I would steer clear of that company. The wig will not be worth the money you spend trust me.
RPGSHOW IS THE ABSOLUTE WORST!

Date of experience: May 21, 2015
Canada
1 review
5 helpful votes
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Dont buy as think those outside of china cant think sent wrong wig on purpose; dont buy or they will falsify info.

Date of experience: September 8, 2019

Overview

RPGSHOW has a rating of 2 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. RPGSHOW ranks 215th among Wigs sites.

service
11
value
12
shipping
12
returns
9
quality
13