Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
I've ordered several times now from R-S and find the website usually very helpful with descriptions of the jewelry. My latest order included a magnetic clasp/safety chain accessory for an antique bracelet I've had for many years. Unfortunately the loop and hook ends of the accessory don't fit the ends of the bracelet--are too small in diameter to attach to the bracelet. I can use the accessory on another bracelet, but I'd like to have known the diameter size before I ordered.
It was arrived promptly as a beautiful graduation gift for my granddaughter!
The customer experience was great, however the ring I received was not a good one for my fingers. I felt the pictures could have been better to show the proportion of wires in the ring. They were thinner than I expected and therefore I'm returning it.
Description did not disclose the size of the cross on the necklace. The actual is smaller than I thought.
Difficult to check out. Too many intermediate popups.
I ordered an necklace and earrings and the initials supposed to have been "TAT" and instead of it being what I ordered the product came "TTA" so I'm very unhappy with how much money this was and it was incorrect
The gold is a bit brighter than expected. The blue topaz stone is eye catching! I will enjoy wearing the ring when I go out. It's not an everyday ring. Fits well. I'm happy!
Sad item not in stock would have preferred gold. Not anymore to say
I love the selection at Ross Simon's and I can always find something within range to meet my gift buying needs.
Overall it's a nice ring. The larger stones are milky in appearance but the smaller diamonds sparkle.
No complaints. Great customer service. Amazing number of options. Huge price range. Fits many budgets.
I've purchased a few items from Ross-Simons but this recently piece is the most beautiful yet. It was a gift for Mother's Day and very well received.
I wanted a sapphire pendant as a gift for a friend. We are sailing buddies so I found that sailboat appropriate.
Quick response quick delivery and product beautiful
Quick delivery and quality of items purchased. Great catalog to purchase gifts for any occasion.
Great value for the money! Exactly what I was looking for.
Our purchase was delivered timely and was a big hit for the Mother's day holiday - thank you
Beautiful jewelry and fair prices. I have bought quite a few pieces of jewelry from Ross Simons and have never been disappointed.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We accept returns on customized pieces and corrected the pieces for you. One of our representatives called to confirm the new pieces were perfect.