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Ross-SimonsReviews 13,181

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,374
shipping
50
quality
11,638
This company responds to reviews on average within 2 days

Instant Feedback

61,563 reviews
New York
2 reviews
0 helpful votes
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Extremely satisfied
June 1, 2022

Ordered an engraved bracelet for my granddaughter and asked for rush two day delivery, I figured that meant after the engraving, which would probably take a few days and then they would ship. But I was pleasantly surprised when it arrived engraved in two days from the order date!

Date of experience: June 1, 2022
North Carolina
1 review
0 helpful votes
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Awesome scarab ring!
June 1, 2022

This Italian enameled and diamond-cut silver scarab ring is everything! I searched online before buying and did not find anything even close to it! And... it was on sale! If you're in doubt... DO IT! It's gorgeous, and unique!

Date of experience: June 1, 2022
Texas
2 reviews
0 helpful votes
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Exquisite Jewelry Boxes
June 1, 2022

Navigating this website was extremely easy. The items were well-made, beautiful and promptly delivered.

Date of experience: June 1, 2022
New York
1 review
0 helpful votes
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Beautiful ring
June 1, 2022

I'm a repeat customer and this Diamond and emerald ring lives up to their quality items

Date of experience: June 1, 2022
North Carolina
3 reviews
0 helpful votes
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Disappointed in product
June 1, 2022

I don't like having to decline the "protection plan" before an item can be added to my cart.
The item I received today looked nothing like it had online and for the price, I am extremely disappointed.

Date of experience: June 1, 2022
Tennessee
1 review
0 helpful votes
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Horseshoe Earrings
June 1, 2022

I found these earrings to be about the size they were listed as in the description. But they are tiny and the diamonds are almost non-existent small. These are probably going back. It's too bad because I got
Them to give as a graduation gift and I'm not pleased. So the recipient's gift will be really late.

Date of experience: June 1, 2022
Florida
1 review
0 helpful votes
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Fast and easy
June 1, 2022

I found it to be Easy and Fast... Perfect for someone studying to be an Aquatic Vet..

Date of experience: June 1, 2022
Nevada
1 review
0 helpful votes
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Mother of pearl earrings
June 1, 2022

The mother of pearl was far thinner then I was expecting and I invested in to pairs as gifts. I'm very concerned with possible damage in the future because they are so fragile.

Date of experience: June 1, 2022
Tennessee
2 reviews
0 helpful votes
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Would recommend totally. Bought for my wife & she loved the items

Date of experience: June 1, 2022
New Jersey
1 review
0 helpful votes
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Wonderful customer service
June 1, 2022

Easy purchase and love most things I've purchased.

Date of experience: June 1, 2022
North Carolina
2 reviews
0 helpful votes
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My experience was great. The order shipped fast enough.

Date of experience: June 1, 2022
Georgia
2 reviews
0 helpful votes
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An Excellent Place to Shop!
June 1, 2022

Love the quality of the jewelry and it is priced right!

Date of experience: June 1, 2022
Georgia
1 review
0 helpful votes
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Cross Necklace
June 1, 2022

It is beautiful! I love it! We had a great experience.

Date of experience: June 1, 2022
Ohio
1 review
0 helpful votes
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Necklace
June 1, 2022

The necklace is beautiful and seems to adjust easily

Date of experience: June 1, 2022
Pennsylvania
1 review
0 helpful votes
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Great gifts!
June 1, 2022

My order was exactly as expected. I purchased to pairs of earrings as gifts, and they were well received!

Date of experience: June 1, 2022
District of Columbia
1 review
0 helpful votes
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52422 order
May 31, 2022

On my necklace (I don't know the name of the parts) one side was too large and the other side is too small. Combined that makes the necklace very hard to put on.

Date of experience: May 31, 2022
California
1 review
0 helpful votes
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Smaller than described
June 30, 2022

The Larimar stone was smaller than was described. The stone is also not as striking as I thought it would be with less deep contrasting blue colors.

Date of experience: May 31, 2022
Colorado
2 reviews
0 helpful votes
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Fast delivery.
May 31, 2022

I was very pleased with my order. It was a graduation gift, and I ordered the item Tuesday evening and it arrived on Friday afternoon. Large inventory of items.

Date of experience: May 31, 2022
California
1 review
0 helpful votes
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HAPPY FOR DECADES!
May 31, 2022

I've been shopping at Ross-Simons for many years. As a matter of fact it is my favorite jewelry company. My last order was for my granddaughter and she loves the earrings! Thank you so much!

Date of experience: May 31, 2022
North Carolina
3 reviews
0 helpful votes
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Need quality control
May 31, 2022

Wish you had white gold over silver.
Rings sized to order.
Don't spare quality for quantity-some items look poor quality-you're great about taking them back

Date of experience: May 31, 2022