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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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Repeat offender!
December 3, 2024

I have ordered many times from Ross-Simon's, and always been pleased with the service.

Date of experience: November 23, 2024
New Jersey
3 reviews
0 helpful votes
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Happy Customer
December 3, 2024
Updated review

I have been a Ross-Simon's customer and ordered several items. I've always been very satisfied with my purchases

Date of experience: November 23, 2024

Great Product
October 24, 2024
Previous review

The website was easy to navigate. Product was as described. Excellent quality and price.

Date of experience: October 14, 2024
Michigan
1 review
0 helpful votes
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Returning Customer
December 3, 2024

I bought a few necklaces from RS many years ago. They've stood up so well that I've returned for more! Great prices for very nice jewelry!

Date of experience: November 23, 2024
Louisiana
1 review
0 helpful votes
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Excellent
December 3, 2024
Updated review

I love shopping with Ross-Simons. This is the best for top quality gems and bargains. The jewelry is beautiful and easy to wear.

Date of experience: November 23, 2024

Beautiful!
September 25, 2024
Previous review

!Always a pleasure to order a piece of jewelry and know you are receiving a beautiful piece.

Date of experience: September 15, 2024
Colorado
1 review
0 helpful votes
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Very much the same! Has nice selection of earrings, as well as bracelets and necklaces.

Date of experience: November 23, 2024
Minnesota
1 review
0 helpful votes
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Reliable
December 3, 2024

Very good, reliable, and variety of merchandise, no shipping fee

Date of experience: November 23, 2024
Wyoming
1 review
0 helpful votes
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Merchandise excellence
December 3, 2024

Very good product for price. Will buy more. But this is too many characters.

Date of experience: November 23, 2024
Nevada
1 review
0 helpful votes
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I had to return the necklace
December 3, 2024

I had to exchange the necklace. It was not what was pictured in the catalog. I am awaiting the new necklace. Thank you.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 23, 2024
Barbara J. — Ross-Simons Rep
over a year old

The photos we use are of our actual jewelry. We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.

Virginia
1 review
0 helpful votes
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Classy
December 3, 2024

I have purchased several pieces as gifts for my daughter and just started buying for myself. Im pleased with the quality of every piece i have purchased. Hope to continue adding to my collection.

Date of experience: November 23, 2024
Ohio
1 review
0 helpful votes
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Easy
December 3, 2024
Updated review

Easy, Fast, Efficient, and good shipping times for receipt of product

Date of experience: November 23, 2024

Process was easy
December 3, 2024
Previous review

Process was easy

Date of experience: November 23, 2024
Texas
1 review
0 helpful votes
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Halloween earrings
December 3, 2024
Updated review

Nice product, wife was happy. What more can I say? Thanks you.

Date of experience: November 23, 2024

Very easy to use site
October 27, 2024
Previous review

Very easy to use site.

Date of experience: October 17, 2024
Texas
1 review
0 helpful votes
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God bless you
December 3, 2024

Thank you for you coming to church tomorrow morning and will reschedule tomorrow at noon time to get the angels out to you and your family in the lord of

Date of experience: November 23, 2024
Florida
1 review
0 helpful votes
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Arrived right away
December 3, 2024

It came in fast and perfectly packed. It was an item not easy to find and you had it.

Date of experience: November 23, 2024
Virginia
1 review
0 helpful votes
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Great quality and service
December 3, 2024

Gold bracelet is beautiful and boxed nicely and arrived quickly. Very pleased with this purchase

Date of experience: December 4, 2024
Wisconsin
1 review
0 helpful votes
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Numerous purchases over the years - great experiences across the board

Date of experience: November 23, 2024
Pennsylvania
1 review
0 helpful votes
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I love your store.
December 3, 2024

Always wonderful. Love the ease of shopping. Great price point.

Date of experience: November 23, 2024
Indiana
1 review
0 helpful votes
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Larimar cross necklace
December 3, 2024

Great items with exceptional prices. I have purchased many pet related items.

Date of experience: November 23, 2024
Mississippi
1 review
0 helpful votes
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Ticked off!
December 3, 2024

Good Lord.When you say you're going to send an email telling me how to reset my password,DO IT!

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 23, 2024
Barbara J. — Ross-Simons Rep
over a year old

We understand you may be having an issue logging into our website. Your previous orders were placed as a guest, your email address was not yet registered with us, therefore you would not receive a temporary password email for an account that was not created. We have taken care of this for you and merged all orders onto your profile. Private message sent with further instructions.

Florida
2 reviews
0 helpful votes
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Very pleased long time shopper
December 3, 2024

Always easy - easy returns and processing and shipping - the best and gives confidence to purcharse.

Date of experience: November 23, 2024
California
1 review
0 helpful votes
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I Love R&S
December 3, 2024

I have never been disappointed with my purchases - and the quality is great.

Date of experience: November 23, 2024