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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I am undergoing cancer treatment and have lost a significant amount of weight, so my rings were twirling on my fingers. I've looked in stores but was intrigued when I saw a R-S ad, because the rings were so unique, and they came as small as a size 5. After much indecision, due to all the choices, I settled upon the Garnet Highway ring. Not my usual color of stone (I love any blue stone) but wanted something different. It is more beautiful in person, fits perfectly, and was shipped pretty fast. I'm now considering another ring for my right hand 😊
My new Tree of Life necklace is lovely and the quality is exceptional.
It was easy and I'm happy with my purchase. RS had exactly what I needed.
I have order several gifts and have always been very pleased.
Easy enough to order -ordered 2 pair for gifts si don't yet know their reactions. I like them!
No real problems. I'm giving it as a gift and can't really give you any review on the necklace. It's wrapped nicely and I'm sure she will like it.
I am Always pleased with the product, shipping, packaging.
Fast delivery! Wonderful selection! I love the look of this beautiful garnet ring!
A birthday necklace for my wife of 46 years and she loved it and wears it often
Handing a UPS delivery off to the USPS left me anxious and led to a 2 day delay on receiving my order. Product is great, shipping and handling not so much.
I have had a great experience buying numerous gifts for myself and my loved ones.
Fantastic wonderful great superb outstanding can't beat them
As always great service and quality
Great products, always as nice as pictured. So many items to choose from.
The assortment of products is impressive. The prices are most reasonable. The free shipping is great, and the website's payment options are helpful.
Product is very light and flimsy, smaller than it appeared and cheap looking
Always happy with my purchases. Quality is terrific and the specialty items are beautiful.
Nothing but positive things to say about purchases from Ross Simon. Customers service is great, delivery is fast, checking out is easy.
I've been buying from Ross Simon for probably 20 years and I love everything I've bought. The quality and the selection is excellant
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
Our pieces that ship on a free standard delivery do ship out USPS Mail Innovations, which does require a hand-off from UPS to your local post office for final delivery. We do find that the majority of packages are delivered in a timely fashion this way, typically within 5 business days. We regret that your package came 2 days later than expected. If you want free expedited UPS 2-day delivery, consider joining our VIP Club. It's filled with great yearly benefits!