• Rosewe

Rosewe

Ratings On Other Platforms

Trustpilot
4.3 / 5
Better Business Bureau
4.5 / 5
Reviews.io
4.2 / 5
Corporate Values

Overview

Rosewe has a rating of 4.2 stars from 5,634 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rosewe most frequently mention customer service, good quality, and many compliments. Rosewe ranks 1st among Discount Clothing sites.

  • Service
    771
  • Value
    736
  • Shipping
    749
  • Returns
    686
  • Quality
    728

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 87%
Positive
570
Neutral
25
Negative
60
262
See all photos

What reviewers want you to know

Positive highlights

  • Staff and customer service available and ready to answer your questions.
  • So I am here for my shopping experience with rosewe which is just super amazing all the time!

Critical highlights

  • I asked for them to send me their return address and I get: "Sorry for what happened.
  • Received all wrong sizes, even after going precisely according to their size chart!
How would you rate Rosewe?
Top Positive Review

“Best Dress Ever”

Monica B.
1/18/24

I gave A New Years Eve party with my partner. Had to be bell of the ball. Found this item on your website. My husband purchased a black velvet & gold suit. I felt like the first lady in my dress. I received so many compliments from men & woman on how beautiful my dress was. Also how husband & I looked great dressed in our coordination. Best dress ever. Getting ready to order for another event in Feb

Top Critical Review

“Very bad company”

Peter B.
4/26/24

The worst, cheapest quality clothes out there. Clothes are badly made, the material is so flimsy they are all see through. I ordered a few times but had to return most of them because of low quality. Won't order again. The last time they didn't refund me as the post lost my package and the customer bears the cost of that. Really really bad company

Reviews (5,634)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (720) return address (36) size chart (93) return policy (53) bathing suit (84) order number (36) shopping experience (54) delivery time (38) quality products (36) right places (18)
Thumbnail of user shirleyh1157
1 review
0 helpful votes
July 28th, 2022
Verified purchase

They are emailing me a return label and taking $9.99 from my refund to send it back to them. I always had a good experience with Rosewe and the clothes fit me very well. This order the dress was to tight up top and fir well at the bottom.

Thumbnail of user tonyg46
5 reviews
0 helpful votes
October 18th, 2021
Verified purchase

The earrings are Awesome. I love the color of these. They look great with anything i wear.

Thumbnail of user hillt11
2 reviews
1 helpful vote
April 8th, 2022
Verified purchase

First nay I say how happy I am to find a website with women's dresses that are tasteful and consider modesty in the design. This fat, the fabrics selected are not cheap looking and do not feel itchy. However, it took a really long time for me to receive my order. Shipping was not seamless. It would be helpful if the customer could sign up for tracking info at checkout and receive text updates on the order. Professional women in my area have very few local options regarding appropriate, stylish, age appropriate, affordable workwear and party wear. Romwe is doing great work. Thank you.

Thumbnail of user helenk1026
1 review
0 helpful votes
May 8th, 2023
Verified purchase

Yes I received my order promptly. I was very impressed. Thank you.

Thumbnail of user belindam298
1 review
0 helpful votes
June 15th, 2023
Verified purchase

This was my first purchase with Rosewe. My order came exactly when expected. And fit true to size promised. I am very pleased. Will definitely order again!

Thumbnail of user pereza8
1 review
0 helpful votes
November 1st, 2021
Verified purchase

La tela y el material fue perfecto. No transparenta. Pero los tamaños corren un poco las grande de lo normal. Pero no es problema se puede arreglar con un modista

Thumbnail of user m.c10
1 review
0 helpful votes
April 9th, 2023
Verified purchase

The clothing fit well and I was impressed with the bag and jewelry. It is good to know your size and read the description of the garments. It helps to choose the correct sizes.

Thumbnail of user jannate
1 review
0 helpful votes
July 25th, 2022
Verified purchase

Shipping and delivery are too slow. Other than pricing, quality, and fitting is fine. Thank you.

Thumbnail of user tonyt739
1 review
0 helpful votes
October 7th, 2021
Verified purchase

Dresses are really love and fit perfectly. Delivery was quite quick

Thumbnail of user keniae6
1 review
0 helpful votes
April 21st, 2023
Verified purchase

I Love the colors and textures of all the clothes.
Thanks

Thumbnail of user christelh14
1 review
0 helpful votes
July 13th, 2022
Verified purchase

I would like to give a big shout out to Rosewe.com
I have been buying clothes from you on line for some years. In the passed years I have stopped buying because it took a long time to receive the items, get items separately or not at all. I also found the clothes were low quality or were different from the picture on line. After much debate I ordered again, because of a shirt I liked a lot.
Much to my surprise, I received all 4 items I ordered within 3 weeks. They were all in one package with great quality. I will order again and appreciate how much you have improved. Thank you to Sumie as well.

Thumbnail of user burstonyoungs
1 review
0 helpful votes
May 19th, 2023
Verified purchase

……to receive orders. Your products are great but I will not be ordering again. Too long to receive. Thank you!

Thumbnail of user horns
1 review
0 helpful votes
August 6th, 2023
Verified purchase

The blue one shoulder dress that's non refundable the the color looks faded and across the chest part the darts aren't seen correctly so they stick out and are very noticeable...I decided that since I can't return it I will donate it to be used for a special needs Joy prom that a friend is involved in every year.

Thumbnail of user mattiej25
1 review
0 helpful votes
August 30th, 2023
Verified purchase

My order was very well received. The size was as expected, and I liked what I received. I will order again when I see something I want.

Thumbnail of user aliceu84
2 reviews
0 helpful votes
July 26th, 2022
Verified purchase

Good. I like all my Rosewe experiences. This order couln't be received on time, but the product was very nice.

Thumbnail of user browns79
1 review
0 helpful votes
February 14th, 2023
Verified purchase

After my shipping address was verifiied which I felt was unnecessary simply because it was different from my billing address my experience was great. I received my link and I was able to track my package until it got to my shipping address.It was delivered to my shipping address before the expected due date given and this was good. Thanks much.

Thumbnail of user christinew1823
1 review
0 helpful votes
August 28th, 2023
Verified purchase

Ordered navy blue top for a wedding I went to on 7/22/2023. I was excited to receive top to try on and it would of completed my outfit for the wedding. When I received it and tried it on it was too big. I wished I would of ordered a large instead of X-large. Everything else from ordering to getting my package was perfect

Thumbnail of user wilsonz5
1 review
0 helpful votes
January 19th, 2023
Verified purchase

Great. My jumpsuit was delivered in great shape. Pretty outfit!

Thumbnail of user justinao10
3 reviews
0 helpful votes
April 21st, 2023
Verified purchase

Satisfactory and happy wit products and delivery time. Thank you

Thumbnail of user luannm65
1 review
0 helpful votes
June 1st, 2023
Verified purchase

I love and collect butterflies. When i saw you had a bathing suit with butterflies I got it! Love the colors and the print

Thumbnail of user stephaniel1869
1 review
0 helpful votes
July 14th, 2023
Verified purchase

I really liked all the clothes I ordered, it just took a little longer than expected to arrive.

Thumbnail of user barbarat1460
1 review
0 helpful votes
October 22nd, 2023
Verified purchase
• Updated review

Very nice dresses and quality is good. I've purchased from Rosewe for many years and they have not disappointed me yet.

Great service. Very Knowledgeable.
July 23rd, 2022
Verified purchase
• Previous review

Quick response. Great service. Knowledgeable. Very reliable service.

Thumbnail of user alvinn15
1 review
0 helpful votes
February 10th, 2023
Verified purchase

Ordering was great, but I don't see options if the items do not fit. Can I exchange them for a different size. The person who I bought the outfits for is out of town and will be back Sunday 2/12. They are a gift for Valentine's Day. How do i return for a different size if theses do not fit.

Thumbnail of user juanitap90
1 review
0 helpful votes
January 7th, 2022
Verified purchase

Very good, sizes for each outfit very good. Materials excellent.

Thumbnail of user lewisa91
1 review
0 helpful votes
February 23rd, 2023
Verified purchase

Every one loved the outfit. Lots of compliments. Will recommend to all my Family and Friends

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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.

Company Representative

Thumbnail of user charlesc63
Rosewe R.
Typically responds within 3 days

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