RoseFeelsReviews 3,689

I loved the final result of the product i just wish there would've been more communication along the way such as a way to tack the order it has or more transparency to the production and shipping time of the product

Very good experience just took a little longer then I thought for the product but it was ordered last minute and I totally understand

I Wasn't too happy with your order form Because I didn't want to do anything with PayPal! I tryed to get ahold of someone to see what I had to do but never got ahold of any one! I also never got a oerder form as to how much the taxes were or how much the shipping was!

I thought the tray on the bottom was going to fit under it perfectly but it was bigger so it kinda looks weird. And it took foooorrreeevvverrrr to get to my house. It said it would take like at most ten days. Then when i checked where the package was it said it could take up to 18 days to get here. It took almost a month to get to my house. I ordered may 10 and got it june 7

Even though the gift looks beautiful, it took a month for me to receive my order. Additionally, when the order was delivered, the frame of the gift was broken. It is not very noticeable or non-doable; however, people would like to feel as though their money was not wasted.

The shipping took a bit but their was delivered within the expected range and the painting was beautiful!

Ordered a Mothers Day gift on 5/4.
Site stated lead-time was 4 to 8 day (processing and delivery).
In addition, I selected VIP option for priority processing.
After several emails, I was informed customer purchases were delayed because of order volume.
I did not receive my order until 6/3.
Company misrepresented its services and misled customers for an increase in sales.
Still in the process of trying to get a refund, but they're giving me a hard time.
Do not waste your time or money buying from RoseFeels.

I ordered a gift for my wife for Mother's Day. As of now I still have not received it and have been told to expect another week or two wait. As of now I don't expect to use RoseFeels again since they have failed to be prompt in their delivery and meet my expectations.

Still have not received item. Paid extra $25 for 3 day shipping it was supposed to be here Mother's Day. Paid for vip service. That was a joke.

I ordered a Mother's Day present late, so chose expedited shipping. The plant didn't show up until June 2nd and I placed the order on may 9th! I paid over 25$ in shipping and requested a refund. They only reimbursed part of the shipping fee and tried to tell me that their shipping policy was different (which I screen shot and sent to them). It was a terrible experience.

The flower artwork was applied in 2 rows, instead of 1 along the bottom to look like a garden. So it didn't look like a single photo we saw, and the flowers were smaller and hard to appreciate, the names were hard to read. The plate Material is a flimsy plastic, and the shipping tape got stuck on the plate and got all gunky. We paid for expedited shipping and it still took longer than expected time. In general it's not at all what we expected or quality we thought we were paying for.

I ordered first week in May and it did not arrive till June. The product was much smaller than we expected as well and way costly than it looked like it should have cost. Do yourself a favor and get something similar via Amazon if you really want it, at least you know you'll get what you wanted in a timely fashion. Worst off, I tried to cancel and they were still going to charge me for it if I canceled. Would NOT recommend it.

Paid extra for 4 day shipping, item arrived several weeks from order date, then the product wasn't like the one pictured on the site. Trying to resolve the issue with them.

I placed an order for a Mother's Day gift and a Father's Day gift on May 8 and paid $30 extra for the gifts to be here by Mother's Day. It is now June 9 and I still have not my package. I have tried contacting customer service several times, and they keep sending me fake links that lead to nowhere, then, three days ago I got an email saying that where I live is an "insufficient address" so they will be returning my package to the sender. When I contacted customer service again and asked how I can update my address information so that I could see what the issue is they refused refused to give me an answer. So I asked since I'm not getting my package I would like my full refund and they declined and said that there is nothing they can do.

It came broken and refused to give full refund or to replace it. They asked me to put it together.

It has been 4 weeks still waiting for them to make it this company's seems like a scam the other reviews I read about this place is the exact same thing I'm going threw. This is what I get for not reading reviews about this place before I ordered now I know for the future

It was a beautiful item, but it took over a month to be delivered. And it was damaged when I received it.

Loved the service and the gift was amazing... I would recommend them to everybody for any situation.

I didn't realize that my order wasn't going to be on time for Mother's Day. It should clearly state that the order is coming from overseas. When it finally did come in the flowers looked nothing like the flowers or color theme I'd picked. They look like little plastic roses I've seen sold at the dollar store. And the font was odd. It was hard for me, who ordered it, to figure out it said 'Grandma'. It is clean and neat looking for the most part just wish it looked more like the order I placed.

It's was a very well created gift for Mother's Day. The mother was very surprised and grateful to receive it.