RoseFeelsReviews 3,689

The piece was gorgeous and arrived exactly as described. The only part that was misleading was how long it took for the item to arrive

Product was beautiful and as described Arrived about 3 weeks after order placed

The item took a month to reach and I paid for expedited service.

Do not purchase from this company! Poor service. No refund. Never received order!

The WORST online shopping experience EVER. Took way too long to send me the tracking number. When the package finally arrived, 41 days after I ordered, only ONE of the THREE items that I ordered was delivered. They never said anything about shipping only 1 item and in fact the tracking information on their website still says that all three items were delivered. This is definitely a SCAM company. Don't waste your money.

The frame arrived broken in two corners. I had to purchase a new frame from Amazon.

The flowers from the shadowbox looked nothing like what I ordered. And it took over a month to get here. Very disappointing.

I payed 25$ for expedited 3 days shipping and didn't receive my item for another 3 weeks lol. I realize RoseFeels is not responsible for this as I was notified when they shipped the item from their building about 4-5 days after purchase. Over all it's a cute and worthwhile gift, I would just recommend buying the bigger one :)

I ordered a rose shadow box for my wife for Mother's Day and it simply never showed up. When I tried to remedy the issue none of the self help features worked. Scam

No where did it say this product was coming from China. Took 3 weeks. Tracking sucked!

I bought this for my Mom. She thought it was beautiful as did I!

I loved every bit of it, little worried the package didn't come in on time, but i got it and was so happy with the outcome. Definitely recommend

I ordered a plaque with 4 names on it it should of been in 1 row instead I got it with 3 names on top & 1 on the bottom. It is not appealing to the eye in addition the frame is chipped. At no moment did the website mimic what the names entered would look like. Nor that having a 4th name would make a 2nd line. The rtn policy is not as easy as it states still awaiting return instructions. 1st email I received gave me the option to keep the product with 10%off, another email for 30% off, and now this one about a survey. This product was a gift and the date to give the gift is long gone and I had to purchase something else. All I wanted to do is exchange at this point take it back and refund me.

I ordered a custom Mother's day gift from them and it took almost 5 weeks to get to me. Once I opened the package, I noticed it wasn't the way it was supposed to be. Looks like the lettering was moved after it got printed, some letters are shifted and messed up. I used to do printing just like this, I know how easy it can be messed up right after it's printed. There should be no mistakes if i waited up to 5 weeks for something so small and simple. I asked for a refund and they've offered everything except a refund. They only respond once a day so it's hard to get something resolved. I don't recommend.

Although it took longer then I imagine it would, it was beautiful!

I was very dissatisfied with the quality of my item. It was scuffed on all the corners and Max's name was glued on crooked. The background material was cheap looking. Also, I paid extra for the faster service and shipping, but it still took forever to get here.

Terrible shipping. I paid extra for expedited shipping. Did not receive my order for over month.
I will never purchase a product from them again.

My experience was good but i wish i knew it was going to take a while to ship out. It was great quality but i got it for a gift and recieved it a few weeks after

I recently had the misfortune of ordering a product from Rose Feels and I must say that my experience with their delivery service was nothing short of a nightmare. The excruciatingly long time it took for the product to reach me has left me utterly frustrated and immensely dissatisfied. I strongly advise against purchasing from them if you value timely delivery and good customer service.

First and foremost, the delivery timeframe mentioned on their website was completely misleading. It stated that the product would be delivered within a reasonable timeframe, which was precisely the reason I decided to place an order. However, little did I know that I was signing up for a never-ending waiting game. Weeks passed, and there was no sign of my package. I reached out to their customer support multiple times, only to receive generic responses that failed to address my concerns adequately.

To make matters worse, there was a complete lack of transparency regarding the status of my order. The company provided no updates or tracking information whatsoever until I filed a complaint with Pay Pal, leaving me in the dark about the whereabouts of my eagerly anticipated purchase. It felt like they simply didn't care about the inconvenience and frustration caused to their customers.

As days turned into weeks, I began to lose hope of ever receiving the product. It was disheartening to see other online retailers delivering items swiftly while Rose Feels failed to meet even the most basic expectations. Their inability to fulfill their promises seriously calls into question their reliability and professionalism.

Finally, after an agonizingly long wait of over three weeks, my order arrived. By that time, any excitement or anticipation I had initially felt had completely dissipated, replaced by sheer annoyance and disappointment as this was a Mother's Day gift. The product itself was nothing exceptional, and it certainly didn't make up for the extended waiting period I had to endure.

In conclusion, my experience with Rose Feel's delivery service was an utter letdown. The unreasonable delay, lack of communication, and the overall disregard for customer satisfaction has left a sour taste in my mouth. I strongly urge potential buyers to think twice before considering any purchase from this company. There are countless other reputable and reliable options available that prioritize their customers' time and satisfaction.

The shipping took way too long. The product did look good although there was nothing attached to hang it with.