website thubmnail of RoseFeels

RoseFeels

How would you rate RoseFeels?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
0 helpful votes
Follow Brian M.
Unfollow Brian M.
Send Message
Share Review
Report Review

Bad customer service
January 17, 2025

Supposed to take 5-7 business days, took over a month to receive.

Date of experience: January 7, 2025
Texas
1 review
0 helpful votes
Follow Jonathan M.
Unfollow Jonathan M.
Send Message
Share Review
Report Review

They need to be faster.
January 21, 2025

They need to start getting their products out faster. I ordered my gift for my girlfriend a week before Christmas and I just barely got it. So watch out for that if it's for a gift to some one order it months in advance.

Date of experience: January 11, 2025
Tennessee
1 review
0 helpful votes
Follow Destiny W.
Unfollow Destiny W.
Send Message
Share Review
Report Review

Never received item.
January 18, 2025

It's been over a month and my item hasn't arrived. No eta of when it would come either.

Date of experience: January 8, 2025
North Dakota
2 reviews
8 helpful votes
Follow Alyssia K.
Unfollow Alyssia K.
Send Message
Share Review
Report Review

Beautiful Picture
January 18, 2025

It turned out lovely! Very beautiful piece of art for my mother.

Date of experience: January 8, 2025
Maryland
1 review
0 helpful votes
Follow Frances G.
Unfollow Frances G.
Send Message
Share Review
Report Review

Still waiting
January 18, 2025

Ordered 2 cutting boards with script on 12/8. Still waiting a month later...

Date of experience: January 8, 2025
Massachusetts
1 review
0 helpful votes
Follow David L.
Unfollow David L.
Send Message
Share Review
Report Review

Nice dishes
December 18, 2024

Beautiful thoughtful gift, I like the dish very much Im sure my sisters will love it

Date of experience: January 8, 2025
California
1 review
0 helpful votes
Follow James M.
Unfollow James M.
Send Message
Share Review
Report Review

Nice and easy
January 17, 2025

Ordering was easy and the shipment came in the expected timeframe

Date of experience: January 7, 2025
Alabama
1 review
0 helpful votes
Follow Summer G.
Unfollow Summer G.
Send Message
Share Review
Report Review

Beautiful!
January 6, 2025
Updated review

Beautiful choices. The frame was different than the one pictured and less aesthetically pleasing but it was still pretty.

Date of experience: December 11, 2024

Beautiful options
December 6, 2024
Previous review

Beautiful options

Date of experience: November 26, 2024
Texas
1 review
0 helpful votes
Follow Linda H.
Unfollow Linda H.
Send Message
Share Review
Report Review

Late
January 17, 2025

Product was as promised but it was delivered 2 weeks after the promised date.

Date of experience: January 7, 2025
Ohio
1 review
0 helpful votes
Follow Ca'Sandra E.
Unfollow Ca'Sandra E.
Send Message
Share Review
Report Review

I reached out multiple times about the delivery, which was promised before Christmas, but unfortunately it was not and I encountered significant delays and received inconsistent responses. When the item finally arrived, I was disappointed to find my customized item was defective and separated from the binding. I submitted photos to customer support with my request for a full refund, but I was offered only half of my payment back and asked to cover the shipping costs for the return.

I understand that issues can arise, but this experience has left me quite dissatisfied with both the product quality and customer service. I would highly recommend anyone looking to do business with RoseFeels reconsider to avoid similar situations.

Date of experience: January 7, 2025
Massachusetts
1 review
0 helpful votes
Follow Wanda W.
Unfollow Wanda W.
Send Message
Share Review
Report Review

Extra cost
January 25, 2025

I paid extra for guaranteed shipping and my item did not come as stated. I asked for a refund of the extra money, and did not get it.

Date of experience: December 12, 2024
Colorado
1 review
0 helpful votes
Follow Tammy B.
Unfollow Tammy B.
Send Message
Share Review
Report Review

Excellent product, poor communication
December 13, 2024

I received my product and really like it! However, none of the tracking info or links worked making it impossible to follow the shipping process.

Date of experience: December 3, 2024
Illinois
1 review
0 helpful votes
Follow John C.
Unfollow John C.
Send Message
Share Review
Report Review

Engraved Necklace
January 22, 2025

The service and quality was good value for the price. My minor complaint was the tracking website for the order. It often provided tracking for a package in 2022, but eventually worked. Other than that, I had a good experience and will order again.

Date of experience: January 12, 2025
Oklahoma
1 review
0 helpful votes
Follow Ryan R.
Unfollow Ryan R.
Send Message
Share Review
Report Review

Just Ok
December 10, 2024

The item was just ok, nothing special. I paid extra for fast shipping and it took longer than regular shipping to arrive. Not happy.

Date of experience: November 30, 2024
Texas
1 review
0 helpful votes
Follow Alexia G.
Unfollow Alexia G.
Send Message
Share Review
Report Review

Never got my order
January 15, 2025

I ordered a necklace for a christmas gift for my mother in law, it has been a month and I still haven't received my order. Ended up having to spend even more money on a different gift. As of right now no refund has been issued. Do not order from here if you need it within a decent time frame.

Date of experience: January 5, 2025
Louisiana
1 review
0 helpful votes
Follow Cecilia T.
Unfollow Cecilia T.
Send Message
Share Review
Report Review

Poor customer service
January 14, 2025

Order placed Dec 1 and still not received Jan 4 after the description said shipping in 9-12 business days. No phone number to contact the company and contact form takes several days for an excuse-ridden reply.

Date of experience: January 4, 2025
Florida
1 review
0 helpful votes
Follow RICHARD M.
Unfollow RICHARD M.
Send Message
Share Review
Report Review

Rotten customer service
December 17, 2024

First, the product was supposed to be a Thanksgiving gift, besides that fact that RoseFeels says it was delivered the day after, we never received it, and checking with the postal service the day after Thanksgiving was a new driver to our route, so it could have wound up at any farmhouse. Then they wouldn't return our messages until we had our credit card company fill a dispute.Then they still kept harassing us!

Date of experience: November 6, 2024
Washington
1 review
0 helpful votes
Follow Mere R.
Unfollow Mere R.
Send Message
Share Review
Report Review

Faster shipping
January 17, 2025

I love the item I purchased but it just took to long to receive my item, almost 4 weeks

Date of experience: January 5, 2025
Illinois
1 review
0 helpful votes
Follow Andre A.
Unfollow Andre A.
Send Message
Share Review
Report Review

Perfect Gift
February 6, 2025

The UP adventure book was the best Christmas gift idea I could get for my girlfriend. My girlfriend and her family all cried when she unwrapped and showed it off.

Date of experience: January 27, 2025
California
1 review
0 helpful votes
Follow Kathleen C.
Unfollow Kathleen C.
Send Message
Share Review
Report Review

Frustrated
January 17, 2025

Shipping was advertised as 3-8 business days. It took 5 weeks to get my item that I intended for a Christmas present. The link to the app that was provided gave general info, such as "your product has been shipped" but to see details of where my item was, I had to pay for the app.
Customer service did respond within 24 hours. The product is nice. The chain on the necklace doesn't look the same quality as the necklace pendant.
If the shipping would have been declared to be over a month, I never would have ordered.

Date of experience: January 5, 2025

Overview

RoseFeels has a rating of 2.7 stars from 3,666 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RoseFeels most frequently mention customer service, business days and day shipping. RoseFeels ranks 3rd among Personalized Jewelry sites.

service
2,002
value
131
shipping
133
returns
109
quality
1,952
This company does not typically respond to reviews

Instant Feedback

4,270 reviews
+60