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RoseFeels Reviews Summary
The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.
This summary is generated by AI, based on text from customer reviews
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My item came in damaged, waant packaged right. Just bc you put bybble wrap on something doesn't
Mean it will prtoect them item, especially when its just in a plastic bag and not a box wrapped properly. It is way smaller than the pictures shows. Very disappointed. Shipping took way longer than it stated. Was not here in time for first day of school. Per the email 4-8 days, I get it may take a little time for it to be made but we are going at 4 weeks which is way too long and if that is the time it takes ot needs to be stated somewhere and on the email.
Nice quality necklace, My daughter loved her gift! And no problem with shipment.
I thought I'd be getting better quality for the money. I feel like for the price it should either be hand painted or be a larger size. I do not feel the product is worth the price. I've seen similar products and I wish I'd gone with a different company. I'm very disappointed.
What can I say but anit shopping from here agai.I bought somthing for my kids mother and paid for rush delivery to have it within a week. After 25 email back an forth it arrived over a month after I purchased it...
Everything was great. Brackets fit great! My daughter loved this gift
What I received weren't the key chain I ordered. I wanted the simple one not with flower as they were for 2 males!
It took forever for it to arrive, but it did arrive. It took over 2 weeks. Product ships from China. I would rather support a company in the US so I would likely not order again.
Product is very nice and made of good material, only caveat is that shipping took an extra 4 days.
I got my product exactly two weeks after i placed my order tracking was available right away!
I ordered an item as a gift for a relative over a month ago. According to tracking it shipped out from China weeks after being ordered and has remained at a distribution center for days. I have still not received the item. This product was not cheap so it makes the experience worse. I have been in correspondence with the RoseFeels service department and am demanding a full refund.
The customization was completed exactly as submitted and and the picture looked just like the sample in the catalog.
Took 3x the time listed to get it, and it came chipped/broken. Do yourself a favor and order from another site
They are a scam.not happy.cant contacts you.not paying for customer service
This is a great company that offers some really unique and beautiful things. And the prices are very reasonable, and delivery is fast.
It was a great experience. I am happy with my purchase.
Product description was great looks just like the pictures. Definitely will shop again with you
My order arrived broken in multiple pieces. I have emailed to no avail. This company is a scam. Do not order!
Great to deal with as opposed to other places. Prices are very reasonable.
This a product produced and shipped from China. You think you're purchasing from a small business and expect a quality product for the price paid, instead, expect mediocre quality and extended shipping times for the item to come from China.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members