RoseFeelsReviews 3,689

Very easy placing the order, nice gift. Thank you!

I found a beautiful gift. Payment was easy and quick. Thank you!

Great sculpture! Nothing of me & a friend! Very cool!

Hopefully it will say Poppy's Garden instead of Grandma's Garden since it is for a man, not a woman!

Excellent. So easy to order from you.I just loved the heart necklaces. They are really beautiful and I love them. Thank you.

I liked the purchasing process because it was easy

I PAID FOR VIP AND EXPRESS SHIPPING, GOT IT 3 WEEKS LATER, AND ITS VERY THIN CHEAP LIKE THICK CARDBOARD, LOOK AT BBB BEFORE YOU BUY THERE ARE A TON OF TERRIBLE REVIEWS

I listed names in the order I preferred them, but they didn't come that way. Cheap wood was used.

The gift came in exactly how it looks like on the website. Sturdy materials. I can't wait to give this to my wife.

They misspelled the engraving then when I ask for a new one to be made (because I do like the product in theory) they ignored the question and offered me a 20% refund.

Scheduled a delivery for 11/14, pre paid the entire amount and Item was wrongly delivered one month in advance. After my request of a refund being that the surprise was ruined and there was no point in having another delivery on the correct date, all they were able to give me was a 15 $ gift card.

Sent a request for someone to call me and no one did. Provided a number as well. No product nor communication

I bought the family wood plaque as a present for a friend who's going through an adoption. I paid almost $30 to have the present expedited shipping. Almost one month later, no present and no $10 refund they promised me on the extra shipping.

The flowers aren't bright. It looks like it's printed off a standard printer. The product looks much cheaper than it's advertised.

I purchased an item as a gift for my wife's birthday. I selected expedited shipping to get it before her birthday. Shipping costs were about $28. I received a shipping announcement about a week after the purchase. The package arrived 12 days after receiving the first announcement. The package was shipped regular mail.

The $80 purchase arrived and the 3 layers of the were coming apart.

I didn't realize that the hearts were a part of the carving. From the picture on the website, I thought each heart was attached by a string. Since I thought the hearts were not permanently attached, I wasn't concerned about the order of the names. I was disappointed when the product arrived. I'm not sure if it's in the fine print. I missed it if it was.

I requested a refund. Customer service asked for pictures. Their initial response was for me to re-glue the layers together. They said the damage occurred in shipping.

I pushed back and they offered 20% of the product. I refused again requesting my "expedited" shipping costs back. The offered $10 additional dollars. They weren't requiring me to ship it back. I was relieved since was was thrown in the trash a day after receiving their first response.

I realize they are a small business and every dollar matters. Producing and delivering a quality product is the key to success. Unfortunately, didn't see either.

Wife loved her 5 year anniversary gift! We were able to customize it with our favorite song lyrics.

Great product and looks amazing but took over a month to get here

I ordered well in advance of the stated shipping time. Reached out to customer service explaining that my event was the following day for which I ordered my item and they asked if I could please wait another 3 to 5 days. No, no. I can't wait another 3 to 5 days. Complete waste of money. This company is a complete joke and everything is shipping from China. Horrendous customer experience. Spend your money elsewhere. Buyer beware!

I waited 3 weeks past order date and still could not get an actual deliver date or tracking information. Contacted company to be told my order was put into rushed production. Order was never processed. I finally had to dispute with PayPal to receive my full refund. Company stated they we're having supply and logistical issues. Unfortunately not the best experience.