RoseFeelsReviews 3,689

Horrible service. Paid extra for " Rush" shipping. Took over a month to receive. Very disappointed with product once I finally received it. Very cheaply made and definitely NOT worth what I paid for it! Will not order from here again.

My very first time ordering here and my last time. Took me 3 weeks to get my order and They gave me the run around with my tracking number. Thought I was getting scammed! DO NOT ORDER FROM HERE!

My daughter in law was very happy with the necklace I gave her with her daughter's name.

I bought a personalized sweatshirt hoody for my wife for Mother's Day. It just arrived on June 4. My wife loves it so I would purchase again from RoseFeels, but only well in advance if intending to give as a gift.

Product is decent, but shipping was terrible, paid for 5-8 business days shipping and it took more than 20 business days, sent an email and the company didn't really seem to care

7 weeks later and still don't have the product. Hopefully it actually looks good if it ever comes.

Item ordered took an extended amount of time to arrive. Very disappointed in product received - font is barely legible. Would not order again.

I ordered my product on May 3 and didn't receive it until June 6. While I wasn't expecting it to be on time for Mother's Day, I definitely wasn't anticipating it on taking over a month to get to me. When I did finally receive it, the actual artwork on the vase was so small. Compared to what was advertised, I feel scammed. Communication throughout the process was alright but definitely could've been better. I logged on a few times a week to check the status of my order and it was stuck in production for a very long time before finally getting shipped out. With how long it took and how much money I spent, I definitely expected better. The artwork came as expected just not nearly to the scale that appeared on the website.

To start off the Mothers Day gift I had ordered showed up late. Then once it arrived it was broken. Reached out to customer service and they wanted me to purchase the items needed to fix the broken item.

At first the website was not working after many tries. I contacted customer service and a few days later the website was working. They advertised 3-4 day shipping for a significant amount more, and it may have been that time frame, however the time to produce the item was not factored in, so it ended up being about 3 weeks until I received the product. Had I known that, I wouldn't have paid the extra $20 for the shipping. The product came as advertised and the customer service responses were prompt.

Ordered a Mother's Day gift for my sister. Initially thought it was a scam because I heard nothing. Emailed them. They claimed they were behind. She finally got it after a month but it was broken. Very poor quality and packaging. Complained to them and they offered to give $10 off a $70 order. Disappointed and will never order again. Flower colors wasn't even the same as advertised.

For mother's day there wasn't a better gift that let my wife know that she was loved

If a negative rating was an option it would be a -5. I ordered my wife a nice mother's day hoodie. They never send over a confirmation email so I had to reach out to make sure my order actually went through. At this point I think of I hadn't reached out they would have forgotten my order. The hoodie took much longer than expected to get to the point I for got I ordered it. Once it arrived it was the wrong size and the wrong color. It was also way over priced for the quality of the actual hoodie. I could buy a better quality hoodie at dollar general. I got a hold of them again and they didn't trust that I was telling the truth so I had to send photos. They responded with a 20% refund for and overpriced hoodie my wife couldn't even wear and did t like the color. We have been back and forth with emails for many days now and their customers service is absolutely garbage. Once this is resolved I will go out of my way to make sure I never use this company again and make their name matches their customer service.

Completely embarrassing this is what I'm giving as a gift. Worst thing I have ever bought. Complete rip off. I would never recommend you to anyone

When you go to check out standard shipping says 5-8 business days which is what I paid for. Ordered my product on May 8th and didn't receive it until May 30th. Was worried after a couple weeks because I never not a conformation or tracking email. I sent an email wondering what was going on and did get an email back right away stating they were receiving a lot of orders and I would get my product as soon as possible. Customer service was good just took awhile to get what I ordered.

The product is smaller than the picture shows. The product size is correct, but the hearts are a lot smaller than anticipated. Overall the product does look good. My biggest complaint is I purchased this product, Paid more to have it bumped to the top of the list for production, The checkout cart said 7-9 day delivery. It ended up coming several weeks after purchase. It the delivery time is long, then you shouldn't give the option to pay more for expedite production/delivery.

Worst shipping time ever. Took WEEKS longer than it said. Keep being told to be patient.

Ordered before Mother's Day and knew it would arrive shortly after (2-3 days late tops, based on shipping information on RoseFeels website). Item arrived 4 weeks later and I had to email multiple times in order to get the item.

Paid extra for shipping and fast delivery and it was super late and then they even made it wrong