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RoseFeels Reviews Summary
The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.
This summary is generated by AI, based on text from customer reviews
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Would not recommend to order this product at all.
I thought it will be good Mother's Day gift
I will never order from this company again not only was my package super late the plague spelling was wrong they spelled crazy (Cary) this was for my mom's 70th Birthday A total waste of money
Still no product - a month after ordering and I paid for expedited shipping.
It's been over a month and I still haven't gotten my order. I keep getting the run around. I feel like I've been scammed.
Ordered a cook book a week before Mother's Day and am still waiting (06.07.24).
Lost my order or couldn't find it. Took forever to get that fixed. Then took weeks and weeks for the order to ship. Never again!
The time to create and ship the item was inaccurate which led to the gift being late. I canceled the order and was offered $8 and quicker shipment, but still no accurate time when I could expect the order. Over a month late
The ordering was great just the shipping took a little too long.
I ordered expedited shipping it took my order over 3 weeks to arrive!
Still haven't received it a month later. Very disappointed. I'll let others know how bad your customer service is as well.
An entire name has been left off the sweatshirt. I also paid for expedited shipping and received the item weeks late
Tried to get this for a mother's day gift. Website said it would get there with days to spare, but came a couple weeks late. Disappointed.
Paid extra for expedited shipping to arrive by mothers days and still dont have my gift for my wife. Very disappointing and nothing still done about it.
When I ordered the product it said 5-8 day shipping about 3 1/2 weeks later it shows up and part of the frame is broken. The product did look nice though however
I ordered something over a month ago from the date of the review and I've gotten nothing. I can't even track my order since they use some shady tracking service that doesn't work. At least they were timely on replying to my where is my stuff email.
Shipping quite literally took forever on the hoodie itself. I expected it to be bigger more bolded out there. Letters were just super small other than that it's good.
It took almost a month and never got the item. It was supposed to me a gift to my wife as Mother's Day and never got it
It's been over a month and I have not received my package that was meant for Mother's Day. And I get sent a tracking code telling me it's in China. I will never order from this company again with my experience.
Ordered with Express delivery the first of May and never received product.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members