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RoseFeels Reviews Summary
The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.
This summary is generated by AI, based on text from customer reviews
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My order was out of stock and I was not told until I inquired about why my order had never left processing. I was then told it was out of stock and it was canceled.
I'm still waiting on my order. My payment processed immediately, almost 3 months ago, however every time I checked on the status of my order, it wasn't even started. Now I'm receiving emails asking me to rate my experience, hope I'm enjoying my product. Nope. The product I ordered for my anniversary over two months ago has yet to even enter production. I don't have the product I was charged for. At this point, I don't recommend this site to anyone.
It was good! It took a little bit and made my anxiety spike a little bit but all in all a good experience.
Awaiting an answer and money back. Company is difficult to contact because contact form has a faulty captch function so would not send. It just erased the entire answers and started back at blank form. I filled that form in at least 8 times. Frustrating!
It's horrible
I never received my recipe album, I emailed no communication back very upset
I just want my order! Please help me
Shipping dates time is not what it seems. My item started is journey on 9/25 but didn't receive it until 10/10 even though I chose 5-7 day shipping. I ordered it well before I needed it but still arrived after my anniversary.
Disgusted with this company and i want a refund. I have written 4 or 5 emails letting them know and all i get is a confirmation that it was delivered, which it wasn't.
It took longer than I expected to receive my order. I did not know it was coming from China or I never would have ordered it. The necklace looked better in the ad. I was disappointed that the names engraved were so tiny. I couldn't read them even with bifocals.
You did year 2025 and was supposed to be 2024, so not happy with the results of the picture!
I have left several emails regarding my purchase and have not gotten a response. My order was damaged and the item was not as pictured. I would like assistance on how to return please
This isn't the first time I've placed an order, or the last time.
Everything was great!Thank you so much. Fast and amazing service
It's been over a month now since I ordered my product and every time I ask where it's at and when it's coming all I get are bullsh*t answers. I'll truly be surprised if it ever comes!
My experience was absolutely horrific and I feel like this site is entirely a scam. I paid for expedited shipping and had to contact the company when 10 days after my order was placed the item had still not shipped. When I requested to cancel my order after I was sent an email pleading for my patience with their delays, they offered a 55% refund because I hadn't canceled in the first 48 hours (which, common sense shows, I would never have had the option to do because of course I assumed they actually ship my item quickly as promised). Though I said I wanted a full refund and a cancellation, they still shipped my item and what I received was a piece of crap with an "engraving" that looks like it was done by a 4-year-old—nothing like what was pictured on the website. The "engraving" on the back even had a typo, with the comma I added placed where an apostrophe would have been. I threw it out. Stay away!
I order this item over a month ago and u still have not received this item I was told it would be done and shipped 2-18 days. This is terrible I was told after 24 days by a customer service tech that it would be out on rush that was a week ago and still nothing has changed.
I am very pleased with the quality of the sweatshirts and bracelet that I ordered.
I like it I will be shopping with you guys again soon🙏🏽
I was very dissatisfied with it. My kids ordered me this exact same thing for Mother's Day three years ago. I ordered them for my brother and sister. You cannot even read the writing on it. I am very embarrassed to give it to them not there.
Delivery was slow but the package arrived in good condition
Was scared took a whole to get
But quality of sweatshirt was great
Turned out beautiful
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members