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RoseFeels Reviews Summary
The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.
This summary is generated by AI, based on text from customer reviews
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Good I appreciate the e-mail notification when the item was shipped and then delivered
Necklace is beautiful keepsake of my Dad, will always wear it
Ordering was really easy and received it much faster than I thought I would and my husband loves the bracelet! Nice quality item.
I needed my item in time for an adoption, so I paid the extra cost for expedited shipping. The item was still not arrived 10 days after I had paid for, but when I contacted customer service they told me to "wait patiently". After another week, I did finally get them to refund me $7 (which wasn't even the cost of shipping). The item finally arrived 2 weeks later. I did like the item, however I would never order from this company again.
The product is as advertised but I paid 9$ For the extra gift bag and it looks like it was just put in a grey Norman delivery packaging. I guess I just expected different for 9$. Otherwise it was good
Great gift for my anniversary! Thank you very much!
Purchase an engraved bracelet for my husband on Father's Day and he absolutely loved it. I would have liked more updates on shipping however it arrived exactly on the date originally given at purchase! Overall a great experience and purchase. Thank you!
Purchased bracelet for my husband for Father's Day. Great Style options and Quality for the price.
As long as it is not coming from overseas, the experience was horrible
As long as it is not coming from overseas
To turn your own time was too long. Didn't receive in time.
All my user names are in the incorrect spot. I was so exited but not I just don't want to use it.
Beautiful! My mom cried, she loved it so much! 9 names fit perfectly on a 15" frame. Worth the money and worth the wait! I will be buying one for myself!
My custom bracelet didn't come in time but overall, it was nice. It was a perfect gifted and I would buy another one!
Placed my order on June 1 and finally on June 17 inquired via email when the item would be shipped since my card had already been charged. Received an ema that item was shipped on June 18. Received the item and it is too small. Medium man's wrist size and it barely fits on my small wrist. Disappointed.
Bracelet is good quality and well made. Disappointed that it took almost a month to receive.
Was honestly so long that forgot that i had even gotten it
It took too long to receive the product but it was a nice gift.
It took a pretty long time to get to my address and the payment didn't work the first time. When it arrived, I didn't know what to expect, but it looked amazing. My mother loved it!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members