Roomlala

Do not trust this service! I encountered a violent landlord, kicking my belongings, throwing wooden hangers, forcefully pushing me, throwing my phone across the room. She even started harassing me after the rental. I reported this rental to Roomlala customer service, with picture and video evidence. Roomlala says since the landlord has two positive reviews, and no previous reports of abuse, they will not remove her- despite the evidence showing her behavior. The landlord still has an active post to rent the same room. Do not trust this service.

I booked a room before the crown virus emergency. For security reasons, the government closed the borders so as not to spread the infection, also canceling my bus ticket. I wrote to a Roomlala seller writing that for security reasons the Italian government does not let me out of the country but as an answer I received that it is not their problem ignoring what was going on. Be careful because this site is concerned only with money and not with us customers. No professionalism.

Unprofessionally - They don't refund - Attention with landlord.

Hi everyone - I just get a very bad experience with Roomlala and I would like to tell you something:
1- Don't pay with your credit card if you can't reached the landlord by telephone - my landlord was never pick her telephone up, she said "I don't understand why but I didn't pick up but couldn't connect to you""- I was thought it was because of the network at first.

2- You might have to test the landlord if he / she care about you and call you back if you have some troubles on arrivals. Don't trust people easily. I believe that Roomlala do not have enough data on the landlord, and can not control their network professionally.

3- From my experience. I cancelled the reservation when I could't join the landlord and Roomlala do not refund me as they said:

"No refund is provided by Roomlala when the decision to cancel the reservation is unilateral on the part of the tenant and does not meet the conditions of a dispute. Any decision regarding a cancellation, not a dispute, must be processed between the tenant and the owner directly."

My landlord is Catherine and the person get in touch with me on Roomlala is Laura.

This is the first time I'm on Roomlala and get very bad experience. I won't never ever return to Roomlala for any reason, the way they solve problem make me feel unprofessional. So only one star for them.

Il est difficile de trouver un logement correct pour un prix raisonnable a Paris: il y a abus sur abus, notamment, cote fiscal, et ce n'est pas seulement le probleme de Roomlala.Si l'on refuse de faire un bail, vous allez vous faire avoir, entretenir le proprietaire (puisqu'il est parisien) et tout simplement payer double. Mais ce n'est pas tout: le studio que j'ai trouve a presque 1000 euros par mois sans bail (meme si dans le chic Marais) etait plein d'insectes. Bref, de l'arnaque!