I booked a room before the crown virus emergency. For security reasons, the government closed the borders so as not to spread the infection, also canceling my bus ticket. I wrote to a Roomlala seller writing that for security reasons the Italian government does not let me out of the country but as an answer I received that it is not their problem ignoring what was going on. Be careful because this site is concerned only with money and not with us customers. No professionalism.