From the business
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.
Rocket Lawyer Reviews Summary
Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.
This summary is generated by AI, based on text from customer reviews
It was so easy to write the will. I am so glad I use this app. It will be great to update the will as needed..
Thank you for allowing me the use of site on trial. Didn't really need a subscription/membership but was still able to complete one form. Thank you.
Hey Cathy,
We appreciate your feedback and happy that you were able to utilize our 7-Day Free Trial to get what you needed accomplished! If you have any questions or concerns, please send an email to customeroutreach@rocketlawyer.com for assistance. Thanks so much, Cathy!
I will use this again. It's cool if I come get this any time I want to and extra copy. Would like it if I could edit my contact information when I wanted to.
Hi Steven,
Thanks so much for your review, we're glad you've enjoyed our product! When you purchase a document (so long as it isn't eSigned), you can edit a document for up to a year, so keep that in mind for the future. :) Have a great day!
Fast, professional, complete documents at a very reasonable price. Very happy with the experience and will use the service again on the future.
Hi Cindy,
We're delighted to know that you've enjoyed our services and appreciate your review! If you have questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks!
Outstanding, all questions were easy to follow and complete, easy to share and download document, to print.
Hello Beatriz,
Thanks so much for your review, we greatly appreciate it! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com for assistance. Thanks again!
I was so lost when it came to my friends estate, but when I clicked on Rocketlawyers website I was truly impressed. They had everything I needed from affidavits to a lawyer I could talk to. Awesome!
Hello Connie,
We're really glad that our product was able to help out with your legal needs and truly appreciate your review! If you have any questions or concerns at this time, please don't hesitate to send an email to customeroutreach@rocketlawyer.com for help. Thanks so much!
I needed a bill of sale quickly and Rocket Lawyer came through in unbelievable fashion. I really appreciate what Rocket Lawyer did for me.
Hi John,
Thanks so much for leaving your feedback and we're pleased to know that you've enjoyed our services! Please don't hesitate to email us at customeroutreach@rocketlawyer.com. Thanks again, John!
I had been trying to update my will for years. It took me only about 20 minutes using Rocket Lawyer. Thank you!
Hi Yona,
We sincerely appreciate your review and we're glad that you've been able to update your Will with us easily and efficiently! If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com. Thanks!
It's a good tool if you are renting out your home or even a room. Easier to set agreements in writing so all parties are clear of the ground rules.
Hey Alicia,
Thanks so much for your review, we really appreciate it! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again!
I needed a NDA for a client of mine and Rocket Lawyer made this easy for both of us. Online signatures really help facilitate doing business quickly. Now I have a copy of the document, whenever I need one.
Hi Louis,
Thanks a bunch for trying out our document creation and we're delighted to know that you've enjoyed it! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with questions or concerns. Thanks again!
The set-up is super easy, all you do is answer the questions, they have them all, and download the form. Eezy peezy.
Hey Cecil,
We sincerely appreciate your review and we're glad that you've had a positive experience with our product! If you have questions or concerns at this time, please feel free to email us at customeroutreach@rocketlawyer.com. Thanks, Cecil!
The service was very easy and user-friendly. Looking forward to using it more often in the future. Overall the experience was really fantastic.
Hello Prathipa,
We truly appreciate you taking the time to share your experience and glad that you've enjoyed our product! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks a bunch!
I needed a contract setup really quick fora venue rental. I knew some of the clauses I needed but needed the information to be based on our state's laws. Rocket Lawyer was. Able to provide a form quickly & I could tailor it for my business in a matter of minutes!
Hello Mimi,
Thanks for sharing your experience and we're really glad that our services were of help to you! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns, we're happy to assist. Thanks again, Mimi!
Great team the Rockets. Needed a rental contract, they hooked me up with the exact documents I needed to deal with tenant.
Hi Carlos,
We're thrilled that you've enjoyed our product and we appreciate you taking the time to leave your feedback! If you have any questions or concerns at this time, just email us at customeroutreach@rocketlawyer.com. Thank-you, Carlos!
I was able to take care of three documents for my elderly mother in less than an hour. I printed them off and had them notarized.
Done!
I love it.
Hey Debra,
We're delighted to know that you were able to get what you needed for your mother from our product and sincerely appreciate your review! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks so much!
I had a will but from another state where I no longer live, plus everything had changed. I was able to quickly fill in the info required, wait a minute or two, purchase my document, and download/print the results. Awesome!
Hi Cynthia,
Thank you for taking the time to share your experience, we're happy that you're happy! If you have any questions or concerns at this time, please send an email to customeroutreach@rocketlawyer.com for assistance. Thanks again and have a great day!
My brother uses Rocket Lawyer for all of his rental leases in SC. When I needed a lease of my own, he recommended you and it was really easy to use and I managed to add some of the things important to me on to the lease. I also liked how you all had the various documents from different states. Thanks!
Hi Andrea,
We are so glad that your brother suggested you to try out our services and you enjoyed it! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns, we're happy to assist! Thanks :)
Easy, precise, professional - every aspect of the process and the product seemed to be on point, and very helpful.
Thank you very much, very satisfied.
Hello Timothy,
We're delighted to know that you've fully enjoyed your experience with our product, that is awesome! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com for assistance. Thanks, Timothy!
I can't say step by step my experience with rocket lawyer but the documents was informative and helpful
Hey Shaun,
We greatly appreciate your review, thanks! Please let us know if you have questions or concerns by emailing us a customeoutreach@rocketlawyer.com. We're happy to help!
Started a business endeavor needed legal documents for developers. Rocket Lawyer had everything I needed and also suggested other items. Highly Recommend.
Hey Fannie,
Thanks so much for your review and we're delighted to know that you've enjoyed our product! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again and have a great day :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Margaret,
Thank you for your review and we're very pleased that you've had a positive experience with our app! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks again!