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From the business

At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Since 2008, we've helped millions of families and small businesses take care of their legal needs so they can focus on what really matters. From free legal documents and business incorporation to discounted rates with outstanding attorneys and corporate benefits, we're there to help every step of the way.


rocketlawyer.com
Founded in 2008
San Francisco, CA, United States
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All the legal help you need. Anytime. Anywhere.
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Rocket Lawyer Reviews Summary

Rocket Lawyer enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, kindness, and expertise of its representatives. Customers appreciate the ease of use and reliability of the platform, especially in navigating legal documents. However, some concerns arise regarding billing issues and the need for clearer communication about subscription management. Overall, the sentiment is overwhelmingly positive, with customers feeling valued and supported, particularly when resolving issues. The company’s commitment to customer satisfaction and effective problem-solving stands out as a key strength in its service approach.

This summary is generated by AI, based on text from customer reviews

service
92
value
84
quality
81
Georgia
1 review
0 helpful votes
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Great Site!
April 12, 2019

Needed to find a quick Lease agreement and after searching online for hours was able to find one at Rocket Lawyer!

Date of experience: April 11, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hello Terry,

We're please to know that you've enjoyed our product and appreciate your review! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks so much!

Alabama
1 review
0 helpful votes
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Quitclaim Deed
April 12, 2019

The process was simple and straightforward. No forms to fill out, just answer simple questions and the complete, legal deed was prepared

Date of experience: April 11, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Jeff,

Thanks so much for your review, it's great that you've enjoyed our service! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com for assistance. Thanks again!

Florida
1 review
1 helpful vote
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Great start
April 8, 2019

I am working on starting an LLC. I've gotten great information and forms from this site.
I also used the ask the lawyer, for another legal matter, and got a quick response

Date of experience: April 7, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hello Evelyn,

We sincerely appreciate your review and pleased you've had a good experience with our service! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks so much!

California
1 review
1 helpful vote
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Loan paperwork
April 8, 2019

I was very pleased with my experience, excellent website, very easy to use, cost effective. I will definitely use your service again and recommend to others.

Date of experience: April 6, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Richard,

We're really glad that you've enjoyed our product! If you have any questions or concerns at this time, please email us at customeroutreach@rocketlawyer.com. Thanks!

Maryland
1 review
1 helpful vote
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Quick and Easy
April 8, 2019

I signed up created my documents with a quick turnaround. I didnt have a lot of money or time and Rocket Lawyer got what I needed. Client was happy with contract and respected our professionalism.

Date of experience: April 5, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hello Johnny,

Thanks so much for your review and we're really glad we could assist you with getting what you needed! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks again!

New Jersey
3 reviews
1 helpful vote
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Worked perfectly
April 8, 2019

Everything was perfect filled it out had it noterized and we were all done thank you very much stehen nelson

Date of experience: April 5, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Stephen,

We're delighted to know that you've enjoyed our product! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks!

Tennessee
1 review
0 helpful votes
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Easy Peasy!
April 9, 2019

I love how easy it was to complete the form and how I was able to pull it back up and edit some of the information without going through the whole thing again. The only negative would be the price. I saw some for 29.99 when I looked a few weeks ago but I just went with this one since it was the first one i pulled up. Thank you for making it available. Now I can get some things done for my dad.

Date of experience: April 5, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Lynn,

We appreciate your review and glad that you've enjoyed our service! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks!

Montana
1 review
1 helpful vote
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Documents
April 5, 2019

Just completed a Lease agreement for my rental property. Everything went very well and documents are excellent.

Date of experience: April 4, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hello Kyle,

We're pleased that you've enjoyed our document creation process! Please let us know if you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com for assistance. Thanks so much!

Georgia
1 review
1 helpful vote
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Helped me file my lien without any problems.
April 1, 2019

Rocket Lawyer is Easy to use for filing court documents. I filed my lien without any problems. I will definitely use this website again in the future without any doubt!

Date of experience: March 30, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Gena,

Thanks so much for your review, we're glad that you had a positive experience with our product! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Thanks again!

Texas
1 review
1 helpful vote
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Great service at Rocket Lawyer!
March 31, 2019

I got what I need and more thanks Rocket Lawyer. I would recommend Rocket Lawyer to my family and friends

Date of experience: March 29, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hello Elbert,

We greatly appreciate your feedback and we're so happy that you've enjoyed your time with us! If you have any questions or concerns, please send an email to customeroutreach@rocketlawyer.com for assistance. Thanks so much!

California
1 review
2 helpful votes
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Very very good
March 27, 2019

Normally I do not respond to this sort of thing but yes I was impressed with this website, very professional easy to navigate very helpful.

Date of experience: March 26, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Gary,

Thanks so much for your review, we're delighted to know that you've had such a great experience with our site! Please don't hesitate to email us at customeroutreach@rocketlawyer.com with questions or concerns. Thanks again!

North Carolina
1 review
1 helpful vote
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Excellent Product
March 27, 2019

I had an easy experience with Rocket Lawyer. I was able to find what I was looking for and getting help by phone was good as well. The phone representatives was very courteous and knowledgeable.

Date of experience: March 26, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

We appreciate your feedback and we're glad that you not only had a good experience with our product, but with our representatives also. If you have any questions or concerns, just send an email to customeroutreach@rocketlawyer.com for assistance.

Georgia
1 review
1 helpful vote
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This website was very professional & helpful
March 26, 2019

I'm always going to use rocket lawyer and recommend them to other business professionals
This was a great experience

Date of experience: March 25, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Sheila,

Thanks so much for your review and we're really glad that you've enjoyed our product! Please let us know if you have any questions or concerns by sending an email to customeroutreach@rocketlawyer.com Thanks again!

Pennsylvania
1 review
2 helpful votes
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Awesome!
March 25, 2019

I was just diagnosed with cancer and needed to undergo surgery right away. So no time for appt. With a local attorney. So got found Rocket Lawyer and was able to do my Will and Living Will within a half hour. A God sent. Thank you.

Date of experience: March 22, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Charly,

We sincerely appreciate your review and so glad that our services were able to help you with your estate planning. We're sorry to hear about your diagnosis, but we truly wish you all of the best and please let us know if we can help you any further by emailing us at customeroutreach@rocketlawyer.com. Thanks so much, Charly.

California
1 review
1 helpful vote
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Best advice Ever
March 25, 2019

Knowledgeable quick response best help I ever had. Best Internet search I ever did Highly appreciate all the help they do thank you very much

Date of experience: March 22, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Richard!

We're delighted that you've enjoyed your time with us and appreciate you taking the time to share your experience. If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com for help. Thanks so much!

Pennsylvania
1 review
1 helpful vote
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On hold
March 21, 2019

Working with Rocket Lawyer has been a great experience. I began documents in the fall of 2017 and then needed to put them on hold. I recently went back to them a year and a half later. Great site!

Date of experience: March 20, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hello Sheila,

Thanks so much for taking the time to share your experience and we're glad that you've come back to continue our services! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com.

North Carolina
1 review
1 helpful vote
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Great experience!
March 18, 2019

Awesome experience, easy access to what I needed in a hurry! I recommend to anyone needing legal documents.

Date of experience: March 17, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi there Shari,

We're really glad that you've enjoyed your experience with our services and your support! Please feel free to email us at customeroutreach@rocketlawyer.com with any questions or concerns, thanks so much!

Washington
1 review
1 helpful vote
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Stress Reducer
March 18, 2019

Just needed one form to keep my house out of probate upon my death. I am NOT a computer person and it was painless even for me. Though I don't expect to need your service again I have already recommended Rocket. Thank you - it's a great service for low-income seniors. Cancelling before 7 day free trial was easy and quick. Had a confirmation as soon as I hung up.

Date of experience: March 16, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hello Karen,

We really appreciate you taking the time to share your feedback and glad that you were able to get the document you needed from us! If you have any questions or concerns at this time, please feel free to email us at customeroutreach@rocketlawyer.com. Thanks very much!

California
1 review
1 helpful vote
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Convenient, professional and easy!
March 18, 2019

I needed an NDA for my marketing business and the online template was so professional and easy to use. I was even able to get questions answered along the way while filling out info. I will be utilizing this service for all legal docs. This makes owning a business easier and hassle free!

Date of experience: March 16, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hey Lydia,

Thanks so much for your review and we're pleased to know that you've enjoyed our document creation! If you have any questions or concerns at this time, just send an email to customeroutreach@rocketlawyer.com. Thanks again, Lydia :)

Florida
2 reviews
1 helpful vote
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Computer illiterate old lady
March 17, 2019

Quite easy considering I am an 82 year old lady and computer illiterate. The gentleman on the phone who helped me was very pleasant and kind.

Date of experience: March 15, 2019
Rocket L. — Rocket Lawyer Rep
over a year old

Hi Louise,

We sincerely appreciate you taking the time to share your experience and we're really glad that you got the assistance you needed! Please feel free to email us at customeroutreach@rocketlawyer.com with any other questions or concerns, we're always happy to help. Thanks so much.