I signed up for the trial and cancelled it well within the trial period. Then I started getting charged again 2 months later, noticed after 2 months I had been charged £50, emailed them and apparently, they can't do anything about it because it is over 14 days since I allegedly signed up again, which I did not. I only logged back in, I did not sign up again and I have been charged. Despicable.
Tip for consumers:
DONT USE ROCKETLAWYER.
Date of experience: July 4, 2017
At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Our laws should protect and empower—but for too many of us, the law is out of reach, because of high costs and complexity. So, we’re changing things. Since 2008, we’ve helped over 25 million people and organizations obtain the legal help they need, at a price they can afford. That’s legal made simple. ®
Hello Liam,
We greatly apologize for this situation. If possible, please email us at customeroutreach@rocketlawyer.com with your email address for the account and we will attempt to reach out to the Rocket Lawyer UK branch to see if they can do anything further for you. Thank you.