Rock Bottom Golf has a rating of 4.0 stars from 916 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rock Bottom Golf most frequently mention great price, customer service, and fast delivery. Rock Bottom Golf ranks 1st among Golf Clubs sites.
Proactively asks for customer feedback
Great delivery timeframe. Packaged very well and product was exactly as described on the site. I have ordered many times and will never order golf supplies from anywhere else. VERY happy customer here! Thank you for your great quality of products, price and services Rock Bottom!
Bought a pair a Etonic golf shoes less than year ago. Top of shoe splitting open and feet getting wet. Though they have a one year warranty they won't pay for shipping to return the shoe (are they really going to analyze the shoes, as stated?). That's fine, but they should send a shipping label. That cost is about 50% of the cost of the shoe. Very disappointing to say the least. Shoes going to trash, as well as all advertising emails from Rock Bottom golf.
Great delivery timeframe. Packaged very well and product was exactly as described on the site.
I have ordered many times and will never order golf supplies from anywhere else. VERY happy customer here!
Thank you for your great quality of products, price and services Rock Bottom!
Products used:
Polo shirts, multiple sizes and brands.
Clubs, driving iron
I placed and order from these guys and had my new Mizuno driver in two days. There was a mix up on the shalf I wanted as it was out of stock but they made it right and I am very pleased with my purchase. Thanks to Jaime with customer service for all the help. Would highly recommend and will definitely buy from again.
Purchased a bag for my brothers Christmas gift. We've been to about 10 rounds together since then and we both absolutely love the bag. Plenty of space and, like the name implies, at rock bottom prices.
Yes I receive my order. But my son would like a different color. The red white and blue callaway cart bag. How do we send this one back. Thank you.
I went to RBG in Chili for a club fitting. Sean took his time with me and I love my new irons. Thx!
Tip for consumers:
NA
Products used:
Ping irons.
I recently purchased both 3 and 5 Tight Lies woods, a Wilson 7 wood, and a Tour Edge 11 wood from Rock Bottom Golf. All of them were new and at really great prices. Beyond that, I received them with free and expedited shipping. This was a totally satisfactory process and I seriously recommend Rock Bottom Golf to other golfers.
I received my order in a timely manner. The Callaway 3 wood described as "New" was just that! Great price and it was better than expected. The pricing on the shorts and shirt keeps me coming back.
I had a great experience ordering from Rock Bottom Golf. Ordering was easy. Club was as described (excellent condition) and packaged well. It arrived as expected. Thank you very much!
Hi. Ordered a Driver from Rock Bottom. Landed in Australia (5 miles from my home) and hasn't moved since. 5 days it has been sitting in the UPS facility. No one to contact. No one to ask about delivery. Don't buy from Rock Bottom if you are in a hurry.
Ordered on 9th April and delivered on 17th, no complaints about delivery. Would have been useful to know in advance that I had to pay both brokerage fees ( not a problem) and customs duty. I expected to pay HST but not duty on an item made in the USA. I realise this is not RBG's fault, but the brokerage fee could be included in the delivery cost calculation.
All that being said, I love the driver and would recommend it and RBG to anyone.
Purchased TT Dynalite Dynamic Gold XL shafts. Shipping was fast. Wish they came with labels. Customer service is quick to respond. I recommend RBG to all.
HI Frank- Great, thank you so much for the great feedback & for choosing Rock Bottom Golf to shop with!
Sincerely,
Jamie
Rock Bottom Golf
While I bought them in advance of next year, I appreciate the value of the Etonic Shoes. They arrived a day early and packaged securely.
Always has been great! Never a problem with NY order.
I have buying items from Rock Bottom Golf for a few years now and have been very satisfied with there great products at great prices.
Thank you RBG,
Dan the Man
Thank you Danny! We truly appreciate you choosing us to shop with & for the feedback!
Very shortly after purchasing my bag cart, not only did the price reduce, but RBG offered a bigger discount for such a purchase. Instead of guaranteeing their pricing for 30 days (as most retailers do), RBG refused to do anything. After complaining, they relented with a small concession that was a fraction of what the price reduction with new discount should have been. Bottom line - timing is everything and RBG doesn't stand behind their own best pricing, a bad policy.
Clubs came within time frame. Great shape for price. Had the same set years ago. They hit great and look great. Great value. Great company to order from. Will definitely shop with them again.
Great transaction. Everything was delivered as promised.
I received my products a little slower than expected. I misunderstood what same day shipping meant. When the products did arrive, they were better than advertised. Very pleased with your products and service. Will definitely use Rock Bottom again.
Hi Steve- Thank you for the feedback & for choosing us to shop with!
Ordered ahead of time and received it 1st week it was released
Purchased 2 items and as always they arrived on time and in perfect condition. So along with the great value the service was awesome!
Hi Joe! Thank you so much for leaving us positive feedback & choosing Rock Bottom Golf to shop with:-)
I got a great deal on a Ray Cook putter and it is arrived on time in perfect condition.
Very pleased with this purchase.
Awesome! Thank you for shopping with us!
Golf shoes came in as expected along with head covers - But personalized golf ball message was very poorly done. Who ever did work should have at least looked at the way the messaged ended up. Kinda of a I Don't Care Type Of Worker Attitude!
All of the used mint or near mint balls that I have received have been better than expected. I will continue to refer other golfers and make future purchases myself. Delivery arrived a day earlier than scheduled.
Great to hear! Thank you for choosing us to shop with Edward!
Bought a pair a Etonic golf shoes less than year ago. Top of shoe splitting open and feet getting wet. Though they have a one year warranty they won't pay for shipping to return the shoe (are they really going to analyze the shoes, as stated?). That's fine, but they should send a shipping label. That cost is about 50% of the cost of the shoe. Very disappointing to say the least. Shoes going to trash, as well as all advertising emails from Rock Bottom golf.
Tip for consumers:
Horrible return policy. Won’t pay shipping.
Products used:
Shoes
Clubs were received in a timely fashion! Met my expectations! I'm thrilled! Can't wait to start using them! Again, thanx to tour edge and especially RockBottomGolf!
We are proud to be selling Tour Edge, great brand! Thank you for choosing us to shop with & for leaving the review!
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Hi Mark. Without your order number I can't give answers but it does appear this shipped quickly from us, but yes sometimes due to International Customs departments in other countries the final delivery takes longer. You can certainly contact us though, we are always here to help best we can. Our contact info is in the website but it is 833-RBG-GOLF and Support@rockbottomgolf.com
Thanks!
Hi Mark- We are sorry to hear that. Based off your comment it appears the order did ship quick from us. With international orders though, international customs departments can take longer processing once it hits your country. We the seller have no control over that. You can reach us at support@rockbottomgolf.com or call 833-RBG-GOLF, our contact info is also on the website.