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How would you rate Roblox?
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Texas
1 review
4 helpful votes
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Roblox is very fun.
April 1, 2019

Roblox is a very fun platform for ages 8-18. Many parents believe Roblox is inappropriate, but they're wrong. We can even make our own games on Roblox, which takes a lot of practice. The filter in this game even stops users from cursing. It's also free for everyone. I reccomend it for all gamers. We also should avoid ODers (Online Daters) who are playing.

Date of experience: March 31, 2019
Australia
1 review
3 helpful votes
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Ripped me off
September 20, 2020

Purchased robux for my 9yo son. Never received. Contacted them. They gave me instructions to tap the purchase again but don't press confirm. Followed there instructions and got charged again as there was no confirmation. There dodgy instructions tricked me into buying nothing twice. Asked for a refund but instead of giving me a refund they just send another dodgy set of instructions saying uninstall and start again. Nope didn't work. Never again. Now I need to cancel my sons subscription because I will not deal with rip offs. Down money and 1 upset son. Thanks roblox you such balls.

Date of experience: September 20, 2020
Ohio
1 review
1 helpful vote
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It changed-
September 25, 2022

I missed when Roblox was a game for many people to enjoy, just playing survive the disasters and zombies. But that is all gone. Now there are bots everywhere. This place has lost its charm, and it has problems with caring for the people in the community, online daters are just horrible. Online dating has caused danger for many children on the site. Due to it looking blocky and colorful, children think it's a game for them. But it's bait.
Just. Please. Return to your old ways Roblox. Please...

Date of experience: September 25, 2022
Australia
1 review
1 helpful vote
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It sucks
October 8, 2021

Roblox support doesn't even help you. When I got locked out of my account, they said they needed proof and I gave them the email and the username and even asked if they wanted the password to my account. I sended an from my email to them too. But in the end, they said: We're sorry but we're unable to provide you with any further information or response regarding this inquiry.

Date of experience: October 8, 2021
Ohio
1 review
0 helpful votes
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I've been playing this game since I was 12. I got banned recently because I fired back at a troll saying homophobic stuff and he reported me. I sent in an appeal the same day I found the ban and none of the answers given to me by the automatic responses were helpful. I doubt they will actually respond because of how crappy their customer service and moderation system is. They are very picky choosey with who they ban and what they ban you for. They won't ban a user for a documented cyber bullying incident WITH EVIDENCE AND RECEIPTS but they'll ban you for defending yourself against a homophobe and you just happened to say a goofy insult to them that just so happened to violate their policies? Ridiculous. Let's be real, every video game platform geared toward kids is going to have inappropriate material on it. That's just how the internet is, unfortunately. Do better, Roblox. This site is too nostalgic for me to just give it up, but I'm getting there. Minecraft is better anyways.

Date of experience: January 1, 2022
Kenya
1 review
0 helpful votes
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Poor customer service
March 27, 2021

Very poor customer service you only get automated responses. Recently I purchased robux but I didn't receive it and when I raised the issue they gave me a run around response to contact google they haven't received the payment and when I contacted google it was the same told to contact roblox despite me providing receipt of payment to google for the purchase of robux till now I haven't received my purchase or refund. If there was a zero for the rating I would give them and I wouldn't recommend roblox to parents or anyone.

Date of experience: March 27, 2021
Colorado
1 review
4 helpful votes
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So I was getting bullied right? This is in 'don't press the button' Btw. Anyway I was getting bullied so I snap back. But for some reason I get banned. The grl was like: You suck u and ur friend better get out of here, then she starts hash tagging, so I like report her then the next minute! Bam I'M BANNED! 0/5 experience. (I have done and said way worse, but I get banned for THIS!)

Date of experience: August 24, 2023
Connecticut
4 reviews
19 helpful votes
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Really, REALLY bad
January 19, 2014

Really, REALLY bad.
I used to play ROBLOX. That is, until it turned to rubbish.
The community is TERRIBLE. Everyone fights over which game is better- blockland, roblox, or minecraft. And every post I made on the forums was flamed in a matter of seconds. Even, worse, the moderators/admins don't even care about this.

Date of experience: January 19, 2014
Canada
0 reviews
0 helpful votes
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Worst customer service
January 17, 2022

My son got banned. After playing the game for over 5 years. He invested his money into it. The couldn't give a detailed explanation as to why he was banned and refused to reinstate his account and give him a warning

Date of experience: January 17, 2022
GB
1 review
4 helpful votes
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The games on Roblox are unoriginal, you either have games that are exactly the same of another game off Roblox or developers who do not know how to make a proper game where games are not enjoyable as any players can ruin the game as long as they please.
Roblox allows developers to make money from unoriginal ideas.

Moderators are unprofessional. They may falsely ban people if they do not like you or if you haven't broken the TOS, also doing anything out of Roblox can get you banned even though it states that they are not responsible for anything that happens outside of Roblox. Few years ago, they removed the feature of having to not need an email to register which made a lot of people create alt accounts, Roblox stated that they cannot handle a lot of accounts yet they make ridiculous decisions.

It's a decent platform however the moderators are the problem. And the game developers on the site are egoistic, they think they are better than everyone because they made a game.

Date of experience: February 13, 2019
Texas
1 review
2 helpful votes
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BADDDDDDDDDDDDD GAME!
August 8, 2020

I give this game a 2 out of stars, because it's not fun to play anymore. They are also are bad at moderating games/ players. I am sUPER sick of scams going on the website. Its also expensive. People are bullying noobs. Please fix this game. And Im NOT coming back to this game never again. I am sick of tired of this,

Roblox just wants parent's to buy their game to get money.

They also don't care if you have problems. MAKE YOUR GAME BETTER!

Date of experience: August 8, 2020
Texas
4 reviews
3 helpful votes
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To me, these prices for Robux are reasonable. To me, $100 for 10,000 Robux makes sense, since almost all of the game passes on Roblox are at least below 500. This also makes the $10 for 800 or 1000 reasonable. Refunding might not be easy, but it is possible.

Date of experience: October 26, 2022
California
1 review
1 helpful vote
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The games that kids play on this platform are fraught with scams and cheats and Roblox continues to take no responsibility for their action sayin, "reach out to the developer". When Roblox takes the parents money for Robux and kids (my daughter is 9) who use them gets scammed, that is Roblox's responsibility to make sure children are not taken advantage of. They hide behind their "terms of use" which states that we agree not to take them to court when we purchase the Robux. Let it be known that Roblox allows this kind of behavior and will not remedy anything.

Date of experience: June 24, 2020
Florida
1 review
1 helpful vote
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Game Is toxic
February 28, 2024

I was playing a game right this dumb a## game on roblox named blox fruit was taking all my fruits and and robux.I paid for a fruit on this dumb a$@ game and took it back and kick me off. Me Personally thinks that roblox is dumb. People be on the game and be joking around about Give it us a really good fruit like dragon and then leaving the game me personally I think this game can make a kid feel type of way and k$@ Themselves.

Date of experience: February 28, 2024
Virginia
2 reviews
5 helpful votes
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I agree with Kyle T
August 8, 2010

I agree with Kyle T. Roblox is a safe, easy to use website that has a high level of imagination. Smaller kids can just play games that people have made, and older kids can chat in the games with peers or make their own levels to share in the community. The only reason this site does not get a ten is because it's download file is so virus-ridden that it crashes your computer half the time you download it. I've seeen numerous complaints about the download file on their wiki. I've noticed another problem the file has is that after downloading it, the file becomes embbeded into your computer and is a nucience to get rid of. Overall, I give this site an 8.5

Date of experience: August 8, 2010
Florida
1 review
0 helpful votes
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Awesome but, why is ROBLOX so money hungry now?
Oders running around having, well you know what I mean...
Scammers going crazy now that tix are gone but a good thing is the new convert to robux button. It is the only way to get free robux
And fun games.

Date of experience: October 11, 2019
GB
1 review
0 helpful votes
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Brilliant and fun game!
January 28, 2019

This game is really great, the customer service is not horrible as I was able to get my old account back which did not have an email connected. As well as that, roblox is monetized, yes but free users can play roblox as well. It is a bit sad that TIX and guests were removed, and lots of things that have happened, like scam bots, filter, broken gears that makes the game feel bad. But at the same time, roblox has done good, like Make A Wish for numerous people, and making R15, which makes roblox more realistic but still blocky.
Rthro honestly isn't that terrible, but it can break numerous games.

It is generally a good game.

Date of experience: January 27, 2019
Canada
1 review
0 helpful votes
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Tbh not bad
January 26, 2021

The people using this game platform( This includes the youtubers), they are not that bad. Some people just put scare stories on the internet. Games are really good, which means that you are usually with other people (99.******* percent of the time not a hacker or online rapist) are usually playing with you.

Date of experience: January 24, 2021
Colorado
1 review
10 helpful votes
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Such an amazing game
January 15, 2021

I've had roblox since 2016 and it has changed my life so significantly btw my username on roblox is cloudslicer7 when i got it in 2016 the website was simpler but alot of fun roblox has gotten me through alot of tough times and i honestly think it is one of the best games ever theres so many fun games like piggy and arsenal and is kid friendly for almost every single game if you are debating if you should get roblox you should it is such a fun and great game

Date of experience: January 14, 2021
Florida
1 review
2 helpful votes
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Deleting outfits
December 6, 2022

Ok first of all they're are alot of bugs I don't know why but they keep on deleting outfits and if they're gonna take away what we bought shouldn't we get a refund? It's basically like oh I'll trade you this for that then they delete it its oh nevermind I'll take both take it back and you don't get anything. Like it's soooo annoying!

Date of experience: December 6, 2022

Overview

Roblox has a rating of 1.9 stars from 1,093 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roblox most frequently mention customer service, online daters and credit card. Roblox ranks 55th among Role Playing Games sites.

service
304
value
271
shipping
172
returns
202
quality
274
+265