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Texas
1 review
1 helpful vote
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Stupid moderation
December 9, 2021

Saw a guy get banned for uploading an orange circle, one of my friends got banned for a week for saying /n gay, I've been warned for uploading a picture of obama and I've never been warned for a good reason

Date of experience: December 9, 2021
Tennessee
1 review
7 helpful votes
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Horrible
July 19, 2017

This game is definitely not for kids. My 9 year old daughter loves to play this game. It's too bad that there are so many profanities, cyber bulling, sex predators on this game. I read everything that was being said by other "kids" and it's appalling. Game is uninstalled asap. It's obvious that the game is not properly regulated. And Roblox states there's no violence? I say bull$#*!! Absolutely disgusted by this game.

Date of experience: July 19, 2017
Colorado
1 review
16 helpful votes
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I love this site! So much you can get off the catalog. The games are truly awesome. My concern is the pixelated s*x. And the death sound. Come on? Seriously, can't you do better. And there is always no games to play. I get bored easily. The games can lack in development. You can also get bored easily. Step i up a notch will you?!

Date of experience: March 5, 2018
Florida
1 review
0 helpful votes
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Fraud
October 22, 2020

If u use your card or have cards attached to your phone they will take it. Roblox have hit me up for almost 1000usd and I don't even play the game or have an account and you can't dispute it they want you to enter a username that I don't have. I'm having to take legal steps

Date of experience: October 22, 2020
Philippines
1 review
0 helpful votes
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Nice job
February 19, 2021

SoNuker has a consumer rating of 4.83 stars from 445 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with SoNuker most frequently mention youtube channel, free subscribers and social media. SoNuker ranks 3rd among Social Network sites.

Date of experience: February 18, 2021
GB
1 review
0 helpful votes
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Scam, they don't care
November 8, 2020

I tried to buy roblux using PayPal after making a payment the roblox website gave process failed message. The account didn't get any credits after payment.

I tried contacting roblox support and they sent automated messages and asking for proof of receipt/transaction I given them everything but they still didn't give the credits or refund. I then requested PayPal to refund the transaction.

The roblox customer service has deleted the roblox account and said there was unauthorised/disputed payment.

This company has extremely poor customer service and are making millions scamming individuals by deleting/disabling accounts. A lot time and money are spent in these accounts.

Date of experience: November 8, 2020
Singapore
1 review
4 helpful votes
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It's ok
May 14, 2020

OK you might be thinking why I put it a four star. I know you guys are angrybecause you spent a lot of money in the game but ended up getting scammed or hacked. And there's also sexual games that parents don't want their kids to see. The point is... it will s not roblox fault to make sexual games. It is the developers who make this games. Roblox actually took initiative to banned this games. For roblox, the appropriate age is when your finishing middle school or high school.

Date of experience: May 12, 2020
Texas
1 review
0 helpful votes
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DON'T WASTE YOUR MONEY! I bought robux for my account to customize my character and over time I began to notice items I purchased were being deleted. I didn't say anything at first, until I noticed that basically everything I bought ended up being removed and they do not reimburse nor replace items either! Not to mention that they took at least 3 of my daughter accounts (she had to keep making new ones due to her account being repeatedly hacked) after she spent hundreds in robux! Poor baby still wants to waste her money on robux smh! I wouldn't spend another dime on this game! No wonder I was skeptical to begin with! Customer service is no help, bold face liars, and very inconsiderate! Be weary about spending money on this game!

Date of experience: October 5, 2021
Texas
1 review
2 helpful votes
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ITS THE BEST GAME
July 21, 2020

Hello roblox is the most safe and reliable I recently purchased premium and it is perfect pays exactly on time and people say that there are inappropriate games that is not roblox fault it is the creator's fault And roblox soon bans the game and the creator

Date of experience: July 20, 2020
GB
1 review
1 helpful vote
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Hello there. I've been a Roblox player for around 8 years. You may be a parent or a kid reading this, but here we go... Roblox is a fun game. You can play tons of user generated games such as slap battles, brookhaven, you name it. But if you send even an emoji which is quote-unquote "inappropriate" then Roblox will hit you with a warning. Nothing crazy right? Wrong. Join back in that same server, say something completely normal, then instantly get banned for a day. That is what happened to me. I reached out to customer support, told them in full detail what happened, but they said they couldn't do anything because I did not own the account. I literally put the email as my personal email that I used for 2FA, but I guess that is not enough proof? They then stated that my ban was correct and they will not be making any justifications. Not only was it their fault that I got banned, they are saying that it is my fault for sending a normal emoji like the happy face. Outrageous.

Date of experience: January 18, 2024
California
1 review
1 helpful vote
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After losing a game, I jokingly said this gay-m... and was temporarily suspended. They said it was harassment when I was joking about the dang game. Wish I took a picture of it.

And after you buy robux with real money, you spend robux on items and those items can get deleted. If you see the picture, an item I purchased is missing. I only lost 6 or 7 robux but it can be alot worse. BUYERS BEWARE!

Date of experience: September 30, 2020
Philippines
1 review
1 helpful vote
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Nice
December 7, 2015

Timely discussion - Speaking of which, if people is searching for a service to merge are interested in merging of, my business found a service here http://www.altomerge.com/ and also here PDFfiller.com.

Date of experience: December 7, 2015
Georgia
1 review
5 helpful votes
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GAME IS A SCAM!
February 22, 2018

My son's account was stolen somehow, and the developers expect me to be able to give them the numbers from a card that was redeemed months ago. Definitely do not let your kids talk you into purchasing Builders Club for them. The acvount will be stolen and the developers will do nothing.

Date of experience: February 22, 2018
Sweden
1 review
4 helpful votes
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Horrible
July 16, 2023

1. Scam game, robs you off stuff youve bought if you might not notice it.

2. Pedophile gathering grounds.

3. Worst customer support ive ever experienced.

4. Paying for robux is designed to screw you over.

5. Front page games very clearly paid to be there, only low quality repetitive garbage.

Overall: there is nothing positive about this game.

Date of experience: July 16, 2023
Arizona
1 review
0 helpful votes
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Gift cards
October 6, 2022

I bought two gift cards and both weren't able to redeem in the game you reach customer service giving a dumb response telling it already redeem and they aren't able to help me out. That you're better just bot reaching customer service. They can't help you out. One was 25.00 and the other one was 10.00.

Date of experience: October 6, 2022
Sweden
1 review
1 helpful vote
Follow Minke F.
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Nothing to say about the game, but what really drives me mad are these Roblox Hack which are all fake!

I find that my kid is using one and he got infected by virus. I suggest to read detailed explenation here:

https://gamerzlab.com/roblox-hack-how-to-really-get-free-robux/

Date of experience: August 28, 2018
Canada
1 review
1 helpful vote
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Roblox does NOT care for their customers. I've spent soo much on my childrens accounts and every single time i've contacted them, they've messed up what the message was about, they always point the finger back at you if a game takes your money and you didn't get what you purchased. Or like recent-My daughters account was hacked and they were talking to me like I had the other account hacked and I was just giving my password away, like NO people freaking listen, do something about that specific hacker rather than just sluffing it off. Too many times people on roblox have found a way to rip her off, or make her accidentally purchase a stupid thousand of robux dollars worth $30+ in real money- tshirt, there's never a "are you sure" button so she can run. Many people tag team to lure your kid to leave there somewhat safe game and go to theirs and then they ask them to re sign in and take their money and take their account. You're safer buying a console than playing online!

Date of experience: March 28, 2019
New Jersey
1 review
8 helpful votes
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My 10 yo hás been playing thìs game for awhile. Everything was fine until last week. We noticed thêre were 9 charges of 9.95 plus ỏne charge of 24.95. I called my credit card company to despite the charges. Parents beware

Date of experience: February 1, 2015
Ohio
1 review
14 helpful votes
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Alright game
January 14, 2020

Used to like this game a lot but roblox started removing a lot of features that I enjoyed and games on roblox just seem to get boring after playing for a while (I mainly play fps's so I maybe that's why) still a good game, just wish it was more like the old roblox and if it was more teen related rather than making it very kid-friendly.

Date of experience: January 14, 2020
Nevada
1 review
0 helpful votes
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Eh...
April 30, 2021

Roblox is pretty good the games are cool and its fun to play with friends, however there's so many falls and downsides to it. The first downside is Robux and no i'm not talking about how expensive it is because I don't have a problem with that its just the fact that when an item gets content deleted you can no longer wear that item and it becomes a waste of money because they don't give the robux back. Moderation sucks you'll get banned for the smallest things due to the bad moderation team. They'll ban people for doing harmless thing like saying "hello." but they wont ban racists or even pedos. Its also 100% not for kids under 13 in my opinion.

Date of experience: April 30, 2021

Overview

Roblox has a rating of 1.9 stars from 1,093 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roblox most frequently mention customer service, online daters and credit card. Roblox ranks 55th among Role Playing Games sites.

service
304
value
271
shipping
172
returns
202
quality
274
+265