Robinhood

Robinhood either approves your account immediately, or tells you through messages/emails to upload your bank statements or utility bills, over and over again with no end for weeks, neither approving your application or denying it. Efforts to speak with someone or asking for a return email never happens; they only respond that they need an upload of those documents as thought they don't have many uploaded copies already. They are discriminating based on financial class and avoiding the issue by keeping your status in limbo. There is no phone contact, no live person to communicate with, and no person of record to serve or a legal department via the web. No one will answer your questions and no one will get back to you. BUYER BEWARE!

Frustration in the extreme! Not only will Robinhood not accept a check deposit, they make it impossible to link your bank via an ACH transaction. I called and spoke to a part time employees who was totally incpable of even understanding english--she said that all employees are working from home--and that Robinhood "caters to younger people"--and suggested that I go to my own bank for help.

Robinhood'; s wevbsite is a masterpiece of uselessness--with no way to contact anyone.

Hope you never need anything because customer service is the same bot messages telling you to wait 3-5 days. Over and over. And over. I called, and it's the same. Has been weeks. Wouldn't it just be easier to review the document than to keep going in this circle? No care from robinhood. It's insanity.

Horrible customer service! You WILL lose money if they mess up.

Use another stock app!

DO NOT get the debit card with Robinhood and Sutton bank. They are extremely easily hackable and I had my hacked with. 3 days of receiving it.

Contacted support for over a week now and they keep trying to avoid it at all cost.

I will be contacting a lawyer, and I'm also working with a news station for a potential story over Robinhoods poor service and support.

I referred so many people to Robinhood. Free stocks. Why not. When I had an issue with three referrals, they refused to help me and gave me excuse after excuse as to why the referrals didn't qualify even though they were completely valid. After they weren't any help, I told them in email I would not use my account any longer, and they didn't care. That was over a year ago. A few days ago I got an email to fund my account and receive a free stock. I had to verify my bank account first so I waited for the manual deposits to come in, entered the correct info on their site, and it failed 5 times before it completely just erased the bank account from the banking section. The promo ends today so I won't be getting this free stock and had to jump through hoops to not even get a few dollars. Avoid this company at all costs.

I used RH to purchase some crypto on May 20th, 2021. I linked my bank account and authorized a #1000 one time purchase. A few weeks later I noticed that RH had taken $1000 out of my account on May 24th not once, but 4 times! Unauthorized. Wow, this company is stealing money and using it to leverage itself. A total scam and fraud tactic. Don't ever use them. Unless you want them to steal your money.

This company is a very crooked company. They lock out your account to protect you from getting your money back. When you call them to resolve any issues that they made up to lock your account, their Indians phone operators will give you a run around solution but nothing will get done. If you send your money to them then Good Luck try to get it back.

Zero customer service and they do that on purpose, withdrawal restriction when I my last deposit went through 16 days ago, sold my last stock 9 days ago so there is no excuse. I contacted customer service over a week ago and even tried Twitter, Google play review, Facebook, etc to try and get a response Nland nothing. I made formal complaints and am probably going to have to file lawsuit to close account. Contacted the attorney general, finra and my lawyer today.

The worst online trading platform in the USA. They don't have live accurate data which I found many times. I was checking the premarket pricing at 7AM NY time but Robinhood's did not have the accurate price. Yahoo finance, Webull and other platforms are already showing the right price around that time. So, you readers judge it.

Robinhood was stealing unauthorized money from out of my account, I caught on and i sent emails about this. They took even more money from out of my account and restricted my account so that I could not withdraw the rest of my money. They said they were looking in to it I had to remove all of my funds to another account. I really would like to give them a 0 and they are called robinhood for a reason if you have money in your account watch very closely these people are good thief's

RUN! They are thieves & if they lock your account they hold it like ransom ware. They will request that you pay them the full amount of your investments including any profits to unlock. They make you send it to MoonPay which is in Malta & will charge you more for transfer fees. Then you have to wait weeks for them to unlock the account & weeks after that before "they promise" to refund the money you sent. Moonpay's site clearly states there are no refunds but, Robinhood doesn't care as long as they get your money. They refuse to talk to you by phone & when you ask questions about why they tell you generic responses that never answer your questions. Say you a a regular person that wants to start trading with small amounts of money. Then when your account is locked you do not have the money to send. Well, then they just keep your money with no explanation. They are a complete fraud & are not helping but, taking advantage of you.

Robin Hood, a startup backed by Google Ventures allows you to trade stocks for free from an app on your phone. They promise to keep trading free and only sell margin trading, developer API access and fees from stock exchanges. Who knows if Robin Hood will stick to its word about keeping stock trading free, and who knows if it's a good things if investors trade more often because of low fees, but in the meantime, enjoy the free trades!

I wish there was below zero rating slot.
The worst customer service I ever seen. I referred one of my friends to robinhood and he opened an account
And got approved. He invested 200$ and for some reason his account is not working. He contacted customer service several times and was asked to email his informations and he did However nothing is changed yet. Every time he email them they asks him his info for almost 3 months, whichis tge same question over and over.

I had a similar experience. After I was locked out by them, (i had my login in and password but they did not have my cell for 2nd authorization.) I requested Robinhood sending it to my email which they refused) They wanted a photo ID. I refused. Had less than $100 in the account. I was testing the website to see if I like working with the Company. After going back and forth, I decided to transfer shares to another brokerage. They charged my broker a $75 transfer fee. I could have sold the shares and took back the cash... but oh yeah... I was locked out of the account. The best part of the conversation was as follows:

"I'm sad that you decided to leave Robinhood due to the experience you had. I hope your past experience does not negatively affect your outlook on my support or support you may receive in the future, should you decide come back to Robinhood. "

I do not recommend doing business with Robinhood, but if you do, be aware of all the issues they have.

They have taken my money & basically logged me out after being with them for YEARS. Now all of a sudden they can't "verify" my account & asks you to send all type of BS pictures & copy of IDs etc. This is ridiculous. I've had my account for years & NOW you want to re-verify me? Once I do gain access to my account, TRUST & believe I will be withdrawing all of my investment going elsewhere. This company is a JOKE. Please invest elsewhere. Don't waste your time.

I was super excited to download Robinhood and start investing so I did and started off with just investing around $100, that day and right after the 100 got taken out of my savings account a hacker got through the app and the information I gave and stole $2,000 from me. I obviously called my bank to file a claim and I wanted to report it to the app so it wouldn't happen to anyone else and they were super disrespectful and said theres nothing they can do and tried denying that they have had security problems. I just don't want anyone to go through same thing I did.