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Road Runner Auto Transport Reviews Summary
Road Runner Auto Transport has a rating of 4.2 stars from 1,853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Road Runner Auto Transport most frequently mention and timely manner. Road Runner Auto Transport ranks 3rd among Shipping sites.
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Driver is nice
Pick up and drop off were easier than expected despite being in areas too small for the carrier truck.
Jack Ballner was prompt, kept me informed and was very helpful
Easy reliable safe great service
Wasn't going to do this but not happy. It's a mercedes and had grease footprints all over inside the front and back interior and grease fingerprints all over the in terror. Brought it at dusk and was making feel like I was wasting his time doing the walk around. And walk out in the morning to was it and see why he rushed me. Had bummed another car and messed up my bumper. I put a brand new on on 2 day before it got shipped and pained to to truck tire blow out. Was ferouse. But ya it got here over it and not using them again..
Easy communication. Looking forward to receiving my car as satisfying of an experience as I booked it. :)
It was good.
So far so good... hope they read the note I put into my order about pickup
Extremely helpful.
They delivered on time.Driver was great.
Easy to book and price beat uship.com by 400
The driver was scheduled to pickup the car on Saturday, he did not call and pickup the car until Sunday. There is no way to communicate with the Carrier on weekend regarding any issues.
The customer service people were great at giving me a good estimated shipping time.
Horrible company
Horrible service
Damaged my car - damage could not be seen due to dirt
Called 15 minutes later from car wash - claim denied
HORRIBLE COMPANY
It was quick and easy for the pickup of my car the delivery was so fast that I had to have a friend accept my car. When I got to Virginia I noticed my windshield was cracked I tried many times to get a hold of the company and I even sent an email with the pictures they asked for and I never got contacted back for it. I gave up and decided to just pay the replacement of my windshield.
Easy!
The online process was very straightforward and easy. The sales rep I spoke with gave me very different information from the dispatcher. He made promises that were not kept on the shipping nor the receiving end.
No way to edit. Made a mistake on car year (2006) but couldn't change it.
From all the information given. I know my car will be in good hands.
Easy website to order service.
Website Status updates not real time nor accurate.
Door to door service does not mean door to door service if the driver does not want to come to your house. Thus, you may have to meet the driver somewhere else.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members