Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your BusinessRex Art Co has a rating of 3.35 stars from 611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rex Art Co most frequently mention customer service. Rex Art Co ranks 6th among Art Supplies sites.
No critical highlights yet
I was ordering a lot of materials on this site. They always deliver quickly and prices are good. I'm currently working on a big project and I need a lot of things. Also, custom made canvases is a reason I order here. I can't get them at a local store. This is my life saver.
I had a lot of trouble understanding why if I added more quantity to get free shipping on an order of over $100, it kept coming back with a note that said one or more of my items did not qualify, but I would get a reduced shipping fee, which I thought was still too high. I only am ordering these panels because I can't get them anywhere else. So I ordered only the minimum and still had to pay $19.50 shipping. You need to do something about the high costs of shipping. I won't be buying anything more from Rex Art.
Started by shopping. Then set up account name/pass. Then had to go back and shop for same items again. Otherwise no problem.
I tried to use the coupon that you had on your website. Wasn't suppose to expire until until midnight tonight FIVEOFF317 $5 OFF AND then another one popped up $10 off $75 or more. Code 0 neither one worked. Just disappointed....
your website was difficult to navigate. when I searched for something that I knew I'd seen, it would not come up
Great products, but the site got stuck at " recur cart" had to refresh and re enter all my details twice. Not fun!!!
Shipping a roll of canvas $30 eliminates my savings on paint and canvas' Will have to travel to AOL art supply to buy canvas and they will order Daler Rowney Georgian oils from Daler Rowney at same savings per tube as Rex.
Had trouble with site. Kept stopping, went to 'processing' a few times and i almost ended the purchase cause wasn't sure it was going to go through.
I've ordered twice now and can't seem to get 26 inch stretcher bars which just happens to be the one I née the most!
Received a confirmation phone call but, still haven't received an email confirmation with tracking number yet. Wonder why it's delayed??
I will update my satisfaction ratings once I know my gift has been received in total without delays/backorders.
did not have all the types of brushes I was looking for. one was out of stock and there was going to be additional shipping charges.
Because your website is very unlike others I've used, it took some time for me to figure it out ... I imagine more a comment on how I "read" websites then on your web design?
It would not let me order multiples - I had to click the order button the number of times that I wanted an item. Also would not accept my coupon code for $10 off over $125-
I bought the preprinted canvas placemats. It states they don't need to be hemmed. I started applying my first coat of background color and the canvas stated rolling up. I continued to paint and it kept rolling and was unusable. I will make sure I hem the 3 remaining pieces before I start to paint them.
disappointed that free shipping over $100 does not apply to my purchase when it clearly states at top FREE SHIPPING
We absolutely love the portfolio, shipping time was reasonable, and they were very fair with coupon offers. The only issue was the refill pages we received slipped down inside the shipping box and were badly creased. We have attempted to flatten them, but they are not bouncing back. That was a little dissappointing since the idea of this poerrfolio is to present work as perfectly and professionally as possible. Otherwise, a great experience and we would order from them again.
I spent a lot of time trying to get an order that I needed and receive free shipping. Then, I was charged shipping. I did not see during my experience that there was a charge because the items were heavy.
I had some trouble moving through your website and the image for aluminum crossbars doesn't seem like they would work for the aluminum stretcher bars I ordered, I'm just hoping they do.
I was led to believe that shipping would be free, but at check out I was told shipping will be $30 for oversize item.
have what I need. Haven't purchased before so if I get what I ordered and it is correct Ill be happy Happy
Irritated that custom orders don't qualify for free shipping. I would have bought more products to qualify.
your prices are higher and most other suppliers either no shipping or no shipping if over $49.00. but you have more inventory
Your shipping hand handling charges are excessive - that is why I give it a 3 of 5 star rating and not a full 5 stars.
no packaging. Corner dented, would've easily paid more for shipping if I knew it was packed so poorly. Good company, just ask for more packaging
The website says free shipping but they are charging me $245 to ship a 25" x 37" box of wood furniture parts. I hope they remove the charge.
Would have been a 5 star but your website said enter a code for a money off coupon that was good through 4/30/20. I am ordering this on 4/29/20 and message said coupon had expired. So your info was wrong or intentionally deceptive
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.