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Rex Art Co has a rating of 3.2 stars from 34 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rex Art Co most frequently mention and customer service. Rex Art Co ranks 6th among Art Supplies sites.
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I have been buying from Rex Art for years when I first started collecting art. I purchased a number of art portfolios that over time, turned out to be horrible and a very poor product design. Right before I came to the conclusion that there are better alternatives, I spent over $100 on refill pages from Rex Art. I realized I will never use them and contacted them 30 days after their return time. They are still in the package, never have been opened and I was willing to pay return shipping and a 15% restock fee. They would not take them back. They didn't realize I am also an artist and going forward, they lost a SUBSTANTIAL amount of money in lost purchases I will never make from them. What short-sighted bozos!
I was ordering a lot of materials on this site. They always deliver quickly and prices are good. I'm currently working on a big project and I need a lot of things. Also, custom made canvases is a reason I order here. I can't get them at a local store. This is my life saver.
Bought a sketchbook and a few brushes for my sister, she loves art, draws all the time, now she has new art supplies she really wanted, thanks for fast shipping!
A very great place to shop for any kind of art supply with good quality. They take exactly the amount of time they say for the delivery.
They have almost everything related to arts. Ordered some paint brushes from them which are not easily available on other sites. Good quality.
For my artwork, I usually required a custom-sized wood panel. So, bought one of them from rex art and I am so surprised with the quality which they provided. Received the product in well packed manner.
On time service. Overall great experience.
We have been ordering from Rex Art for quite some times now. They not only offer top quality art materials but being a family owned business they make sure that their customers get the best service you could hope for. Always happy to answer any questions and offer advise on the use of materials.
We will be back again and again. Thank you all at Rex Art
Kat & Rocky Hawkins
Painting is my life, I cannot live without it! And i am so glad that this website supplies me with a lot of amazing art products at low prices.
I ordered wonderful products here at much cheaper prices than in actual stores! Very thankful to the owners and to the staff.
My husband is a painter and builds all of his canvases. He relies on RexArt exclusively to source his canvas due to the excellent quality and price and prompt shipment. We placed an order for a large roll of 54" canvas online. Marshall in customer service immediately called us to let us know the manufacturer was way behind due to COVID closures. He worked with us to find an interim solution of a smaller roll to allow my husband to start on two new large commissions. We received it within 5 days of placing our original order and now have enough to tide us over until the large roll is produced. We really appreciate the prompt contact and explanation of the delay and the offer of various options to make sure we were happy. We definitely are very happy with RexArt and will order again with confidence.
I highly recommend Rex Art. I ordered cradled wood panels and will be ordering from them in the future. They are personable and have excellent customer service.
Best company I've ever worked with ever. I ordered about 20 items and they sat on the phone for about 20 minutes helping me walk through check out because I had trouble with my computer. 2 days later my supplies were at my doorstep. I don't think I'll buy anywhere else but here at Rex Art for my art supplies!
I purchased a pack of 6 Fredrix archival canvas boards. Payment was taken by the international sister site globalshopex.com but no tracking number given. A week went by and I emailed globalshopex.com to ask what has happened but no response. I eventually emailed RexArt who stated the item was discontinued and I need to contact Globalshopex. Well, globalshopex are not responding but they have my money so I have requested a refund if they cannot fulfil the order but I have no response. Very poor customer service.
There was one small ding on the side that I can easily repair. The panels are clean and sharp-edged and the construction is very sturdy. Outstanding customer care.
Ordered custom size art wood panels and they are just perfect. I received them in California, 10 days after ordering them I highly recommend using them... Thank you RexArt!
Near instant gratification! Order quickly acknowledged, had my stretcher bars just a few days later. Customer service is super.
THANK YOU! You are awesome! I will be ordering again soon. I buy a tone of stretcher bars and you guys are top notch.
As usual, my experience with Rex Art is the best. I was surprised at how fast I get my orders. Thank you for great quality products and the quick service.
Wide range of good quality products at fair (and sometimes bargain!) prices. Helpful people on the phone. RexArt was recommended by a friend and I have since passed on the good word.
Answer: It was easy to reach customer service. I left a voicemail and they returned my call within a reasonable amount of time
Answer: Rex Art Co. Is a legit company with good customer service. I had to call about an issue with my order and left a voicemail. They responded promptly and resolved my issue.