business logo of RevZilla

RevZillaReviews 14,038

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


revzilla.com
Founded in 2007
+31
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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,563
quality
11,035
This company responds to reviews on average within 3 days

Instant Feedback

117,953 reviews
Texas
1 review
0 helpful votes
Follow Robert B.
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My recent experience could have been a pretty bad one, but as always Revzilla's Customer Service in their very fast and professional manner came to the rescue. Without any bickering about who was at fault or demanding proof of this or that, they solved the issue in a very fair manner to both sides of the issue. So if you ever have any questions about the merchandise you purchased don't get angry or upset, just let their customer service know what the issue is and give them a minute or two and I am sure just as in my case it will be resolved and you will be satisfied with the out come. They still do business the old way, the customers happiness comes first. If I need anything power sports related, Revzilla is where I start and if I can't get what I need there then I probably don't really need it.

Date of experience: May 27, 2025

Site works well
May 31, 2025
Previous review

Site works well

Date of experience: May 21, 2025
Puerto Rico
1 review
0 helpful votes
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Great experience
June 11, 2025

Large selection, good prices and fast shipping. My first order of many to come.

Date of experience: June 1, 2025
Michigan
1 review
0 helpful votes
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Helmet purchase
June 11, 2025
Updated review

I received my helmet quickly. It was doubly packaged and arrived in pristine condition.

Date of experience: June 1, 2025

Good website design
May 30, 2025
Previous review

Good website design

Date of experience: May 20, 2025
New York
1 review
0 helpful votes
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Great part. Great price Open box item in perfect condition.

Date of experience: June 1, 2025
Tennessee
1 review
0 helpful votes
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Riser
June 11, 2025

Fit and finish are great. These risers were easy to install. They allow me to remain upright and relieved the pressure off my wrist.

Date of experience: June 1, 2025
Ohio
2 reviews
0 helpful votes
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Great shopping experience
June 11, 2025
Updated review

Simple to understand and filter to my bikes needs, ensure fit and brand options. No nervousness waiting for items to ship or fit to bike as parts were verified by the experts at revzilla long before I knew I wanted them.

Date of experience: May 9, 2025

Very clear and easy website to narrow down parts for...
May 31, 2025
Previous review

Very clear and easy website to narrow down parts for my bike as well as options that are popular I may not have realized were available

Date of experience: May 21, 2025
Missouri
1 review
0 helpful votes
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I got my order.
June 10, 2025
Updated review

My order came new with tags as described. I do think it could have came alot quicker..

Date of experience: June 1, 2025

It was smooth
May 29, 2025
Previous review

It was smooth

Date of experience: May 19, 2025
Wisconsin
1 review
0 helpful votes
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Fast and helpful service
June 10, 2025
Updated review

I ordered my Shad side cases and brackets from here on Memorial Day weekend, and received cases the following Thursday! The brackets had to come from Shad, so those took another week to get. The only thing that would've made my purchases easier, is if I had known that I needed the inner bracket adapters to get them mounted. Probably my own fault for not doing enough research, but would be helpful to have a note somewhere when ordering other parts that I need the inner brackets.

Date of experience: June 7, 2025

Good products at a fair price
June 3, 2025
Previous review

Good products at a fair price. Hoping that the figment of side bags and mounts goes smoothly.

Date of experience: May 24, 2025
Texas
1 review
0 helpful votes
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Nice inventory option
June 10, 2025
Updated review

The pants I was looking for were in stock, and the shipping was fairly quick

Date of experience: May 31, 2025

Good products and in stock
May 27, 2025
Previous review

Good products and in stock

Date of experience: May 17, 2025
California
1 review
0 helpful votes
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Awesome
June 10, 2025
Updated review

Very good experience! Easy website with great products at the absolute Best price on so many parts and riding gear!

Date of experience: May 31, 2025

Awesome awesomeness
May 30, 2025
Previous review

Awesome awesomeness

Date of experience: May 20, 2025
Canada
1 review
0 helpful votes
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Not what was advertised
June 10, 2025

The order took a while to process and ship. When it arrived it wasn't what was told in the ad/picture. Advertised as "plug and play" but the ends weren't even the same! Would have to take a total rewire to make it work on my bike even tho I bought the correct part according to the website.

Date of experience: May 31, 2025
Kimberly E. — RevZilla Rep
2 months ago

Hi Karly, I'm really sorry to hear that the part you received didn't match the plug-and-play description and caused inconvenient delays. We strive to provide accurate information and a smooth experience, so please reach out directly so we can make this right for you as quickly as possible. Your satisfaction is very important to us.
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@revzilla.com
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

Utah
1 review
0 helpful votes
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Great experience as always! Emails keep you up to date on your orders and the shipping is always quick and top notch experience!

Date of experience: May 31, 2025

Love this site
May 30, 2025
Previous review

Love this site

Date of experience: May 20, 2025
California
1 review
0 helpful votes
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I had went through Revzilla once before for a Flyscreen, but the description didn't match the product - have a feeling that's due to the manufacturer, not Revzilla. This flyscreen works! Fits right, not too big for the bike. If anything the product pics online do not match how well its actually does fit the bike.

Date of experience: May 31, 2025
Nevada
1 review
0 helpful votes
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Professional and prepared
June 10, 2025

Enjoyed my chat with the service representative who understood what to do because the boot I ordered were too small. I received an RMA to return. New boot were shipped and the old boots returned. A no brains required transaction. I was glad to see this in our current times of working with less informed customer service representatives.

Date of experience: May 31, 2025
Michigan
2 reviews
0 helpful votes
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Smooth
June 10, 2025
Updated review

As mentioned before great choices!
The videos are helpful on different products, it's there point of view, another opinion?

Date of experience: May 31, 2025

The price was right and there was selection to choose
May 26, 2025
Previous review

The price was right and there was selection to choose.

Date of experience: May 16, 2025
New York
1 review
0 helpful votes
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Great helmet!
June 10, 2025

Nice Italian helmet and fast delivery! Very smooth shopping experience.

Date of experience: May 31, 2025
Arkansas
1 review
0 helpful votes
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Shipping says out in 24 hours?
June 10, 2025

Complete bull for tires. Missed weekend ride. Ordered same tire from Amazon 4 days later and still came before Revzillia... never again use Amazon

Date of experience: May 31, 2025
Kimberly E. — RevZilla Rep
2 months ago

Hi Russell, we're sorry to hear about the delay and how it impacted your weekend ride. We truly appreciate your feedback and are continuously working to improve our shipping times to better serve riders like you. Hopefully, we can get it right next time and keep you on the road without a hitch.

New York
1 review
0 helpful votes
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Good
June 10, 2025

I got what I wanted amd it came pretty much next day so that was cool

Date of experience: May 31, 2025
New Jersey
1 review
0 helpful votes
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Perfect fit and amazing quality
June 10, 2025

I tried it on immediately after it arrived and it fit perfectly and felt comfortable. I am very happy with my purchase

Date of experience: May 31, 2025
Connecticut
1 review
0 helpful votes
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No worries
June 10, 2025
Updated review

Always helpful. No hassle returns. Excellent product offering

Date of experience: May 31, 2025

Easy to maneuver
December 6, 2024
Previous review

Easy to maneuver

Date of experience: November 26, 2024