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RevZillaReviews 14,508

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,645
quality
11,498
This company responds to reviews on average within 4 days

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120,312 reviews

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California
1 review
0 helpful votes
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So convenient
March 24, 2023

Awesome stuff and easy to get what more can you say.

Date of experience: March 24, 2023
South Carolina
1 review
0 helpful votes
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Great Service
March 23, 2023

This review is not about the product itself but about the service level. I purchased a Cardo Pack Talk Black which appears to be an awesome find but I'm here to review the outstanding customer service that I received as well as the fast and free shipping. I called to ask an agent a question before I made the purchase and an agent promptly answered the phone and quickly answered my question. Also, before the call was ended she also informed me of where I could get help on the installation. I can't fail to mention the fact that RevZilla may be one of the quickest shippers that I've ever dealt with... that's why RevZilla is my first stop when I'm buying.
Great job!

Date of experience: March 23, 2023
Ohio
1 review
0 helpful votes
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Had to return expensive items because they did not fit (my fault). I had even removed tags before returning (again, my fault). Returns were accepted quickly and a got a full refund.

Date of experience: March 22, 2023
California
1 review
0 helpful votes
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Motorcycle COSTCO
March 21, 2023

They got everything you need and ships fast as promised.

Date of experience: March 21, 2023
Illinois
1 review
0 helpful votes
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Awesome customer service
March 21, 2023

Site works well, no issues. Customer service is too notch

Date of experience: March 21, 2023
Connecticut
1 review
0 helpful votes
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Great motorcycle parts source
March 21, 2023

My Dunlop tire was available (in stock), priced right and delivered within a few days.

Date of experience: March 21, 2023
Arizona
1 review
0 helpful votes
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Worth the wait for stuff
March 21, 2023

I had shopped here but it has been a few years. On site shopping seems to have been limited due to supply shortages and I get that. Was worth the wait for the stuff to come in but some of the info did not seem to be captured with initial orders though the store staff were able to find the info for me.

Date of experience: March 21, 2023
North Carolina
1 review
0 helpful votes
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Refresh Helmet.
March 21, 2023

Ordered all parts needed to make Schuberth helmet new again. All parts were in stock, and arrived within 10 days. I had ordered 1 item in the wrong size, contacted Revzilla, explained the situation and they expedited the correct part.
Great customer service!

Date of experience: March 21, 2023
Indiana
2 reviews
3 helpful votes
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I used to shop the Motorcycle Superstore but they were sold. That's when I shopped Revzilla. They have all the gear I need. It makes it even nicer when I can shop in person at their sister store, Cycle Gear. Revzilla does you right.

Date of experience: March 21, 2023
Wyoming
1 review
0 helpful votes
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RevZilla doesn't suck
March 21, 2023

I always have a good experience, ordering from RevZilla. Courteous, friendly, kinda my go too. For motorcycle goodies.

Date of experience: March 21, 2023
Pennsylvania
1 review
0 helpful votes
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Motorcycle products
March 21, 2023

I have always had the best experiences with Revzilla Great response, information, product, friendly sales people And competitive pricing. It's nice to deal with a business that does everything correct these days I am always very comfortable dealing with them and look forward to it whatever purchasing products related to my motorcycle.

Date of experience: March 21, 2023
Florida
1 review
0 helpful votes
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Fast delivery
March 21, 2023

Ordered a half helmet made by LS2 and the fit is perfect. The price is very competitive and it was shipped and delivered on time. I am also a repeat customer and I found their website easy to navigate.

Date of experience: March 21, 2023
California
1 review
0 helpful votes
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Love revzilla
March 20, 2023

Experience is top notch the reviews and videos are awesome. Best site ever for motorcycle anything.

Date of experience: March 20, 2023
California
2 reviews
0 helpful votes
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I ordered an open box item at a very fair price. The parts where sent timely, however, the main part of the kit was not included in the shipment. I called and Jo Jo immediately instructed me on what to do in order to get my complete order. Within 2 days my order was corrected and readied for shipment. It took 2 days because I could not get to ups for one of those days.
I now have a complete order on the way. THANK YOU!

Date of experience: March 19, 2023
North Carolina
1 review
0 helpful votes
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Painless return
March 19, 2023

5 Star service! Painless return and even received some bonus bucks!

Date of experience: March 19, 2023
Florida
2 reviews
0 helpful votes
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Great service
March 19, 2023

Brooke followed through with a complicated exhaust issue, she is fantastic.

Date of experience: March 19, 2023
Pennsylvania
1 review
0 helpful votes
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My go-to retailer
March 19, 2023

I've been a Revzilla customer for about thirteen years. I like older Japanese bikes; and it can be hard to find parts and accessories. RevZ doesn't always have what I'm looking for, but I always look there first. Their website is one of the best I've seen of any retailer - very user friendly and informative.

Date of experience: March 19, 2023
North Carolina
1 review
0 helpful votes
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John
March 19, 2023

Got what I ordered in timely fashion and prices are not too bad will use again if needed anything else

Date of experience: March 19, 2023
California
1 review
0 helpful votes
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I love ordering from RevZilla. I trust them to sell quality products, I enjoy their video reviews and expertise. RevZilla's service is always fast and reliable.

Date of experience: March 19, 2023
Illinois
1 review
0 helpful votes
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Order did not arrive
March 19, 2023

This may not be Revzilla's fault, order some tires after several weeks waiting there was notice saying FedEx could not deliver them. No reason given. Maybe Rezilla should consider other providers.

Date of experience: March 19, 2023
Maja B. RevZilla Rep
over a year old

Hi there,

We appreciate your feedback and are sorry to hear FedEx hasn’t delivered your order. Please reach out to cs@revzilla.com, give us a call at 877-792-9455 or chat in by going to revzilla.com/customer-service so we can assist you further.