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RevZillaReviews 13,696

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


revzilla.com
Founded in 2007
+31
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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,498
quality
10,694
This company responds to reviews on average within 4 days

Instant Feedback

116,184 reviews
Pennsylvania
1 review
0 helpful votes
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Amazing people.
June 20, 2023

There's legit nothing bad I could say, I bought the wrong helmet and within a day I was able to ship it back out, now just waiting on the slow carrier to get it there for a refund, which I'm sure won't take more than the 24 hours they quoted me.

Date of experience: June 20, 2023
Arizona
1 review
0 helpful votes
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Icon Mesh AF
June 19, 2023

No issues navigating the web-site, the shipping was very prompt. Will use again.

Date of experience: June 19, 2023
Virginia
1 review
0 helpful votes
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Everything Arrived…Eventually
July 19, 2023

I ordered parts - 4 items total, 2 of each. They shipped 4 separate packages on 4 different days. 2 of them shipped very late.

The shipping emails showed the price I paid for 2, but a Qty of 1 on the first two shipments, making it look like a mistake in the order. So I contacted Revzilla support, telling them that I ordered 2 of that item, and that they only shipped me 1, and sending them a screenshot. I received no response, and this was a week or two ago.

Eventually I got shipping notifications for the last two items (which were each duplicates of the first two items,) indicating that separate companies were shipping them. It took almost 3 weeks for the last item to arrive, and 2 weeks from the time the shipping label was created.

Hopefully they are the right parts.

Date of experience: June 19, 2023
Washington
1 review
0 helpful votes
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Great Place to Shop for Motorcycle Equipment
June 19, 2023

Revzilla is my go to for everything motorcycle related. It's easy to order and I I haven't encountered any problems. It's a straightforward and fast process. I really like RevZilla.

Date of experience: June 19, 2023
South Carolina
1 review
0 helpful votes
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No Complaints, friendly customer service
June 19, 2023
Updated review

No problems, slight difficulty with Apple Pay. Friendly customer service rep.

Date of experience: June 19, 2023

No problems, slight difficulty with Apple Pay
June 8, 2023
Previous review

No problems, slight difficulty with Apple Pay

Date of experience: June 8, 2023
Wisconsin
1 review
0 helpful votes
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I originally ordered a medium but found it was very small. So I ordered the Large and it fits well. I followed the size chart and my waist fit the medium but chest fit the large. My only complaint is that they deduct return shipping from the refund. But my 2nd order ended up being cheaper because of a coupon so it evened out I guess.

Date of experience: June 19, 2023
Georgia
1 review
0 helpful votes
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Return policy is BS
July 19, 2023

I ordered my correct size using the size guide and it was way to small. I ordered it size larger on Revzilla's recommendation but it was still too small. They made me pay for shipping even though they're at fault for having inaccurate information about sizing. I will not be doing business with them again.

Date of experience: June 19, 2023
Virginia
1 review
0 helpful votes
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Solid and fast as ever!
June 19, 2023

Ordered me a Conti Road Attack 3 front tire, and three days later, it was on my doorstep. Boom-- done and done. Thank you all!

Date of experience: June 19, 2023
New York
1 review
0 helpful votes
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Great brackets!
June 19, 2023

Ordering was easy, shipping was fast. The Denali brackets fit perfectly on my ST1300. You can fit almost any fog light or driving light kit on this bracket. I'm very happy with the brackets and how sturdy they are, I highly recommend them.

Date of experience: June 19, 2023
Georgia
1 review
0 helpful votes
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The Best!
June 19, 2023

Great selection! Informative videos!
If you ride and need gear (you do), REVZILLA is the place to go!

Date of experience: June 19, 2023
New Zealand
1 review
0 helpful votes
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Ims adv foot pegs
June 18, 2023

Very good product fast shipping to nz good experience recommend

Date of experience: June 18, 2023
Hawaii
1 review
0 helpful votes
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Awsome
July 18, 2023
Updated review

Delivery on time. Even better I received item earlier than expected date.

Date of experience: June 18, 2023

Delivery on time
June 8, 2023
Previous review

Delivery on time.

Date of experience: June 8, 2023
Washington
1 review
0 helpful votes
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WOW a Cover for my bike. Hope she Holds up for a 2 year cycle. So light and Fluffy the sun is NOT this things Friend I Recon.

Date of experience: June 18, 2023
California
1 review
0 helpful votes
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Ordered a product on a Thursday evening with the hope that it would be fulfilled Friday and shipped that day. When selecting a shipping service I choose "next day" with the assumption that it would be delivered Saturday, time was a crucial factor hence why I paid the extra money when selecting the shipping service. I got a shipping confirmation on Friday and was stoked until I viewed the tracking info and it showed expected delivery on Monday. So I feel a bit mislead that it wasn't a true next day delivery and there's no clear information stating deliveries wouldn't happen on Saturday.

Or perhaps the label was created Friday but it really didn't hit the mail stream until Saturday? If this were the case seems a bit misleading if you're gonna send out tracking info but not send out the item that day… Either way I wouldn't spend your money on the next day delivery option of timing is critical.

I choose Revzilla because of the next day delivery option so I'll probably do more research before pulling the trigger next time.

Date of experience: June 18, 2023
New York
1 review
0 helpful votes
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It was great
June 18, 2023

Ordered a helmet came small, returned it they made it easy for me

Date of experience: June 18, 2023
North Carolina
1 review
0 helpful votes
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Great selection
June 18, 2023

Good price and selection! Everything I need is just a click away with Revzilla! Website is great for a no hassle, sales approach

Date of experience: June 18, 2023
California
1 review
0 helpful votes
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Always someone there to ask a question
June 18, 2023

It's nice being able to call and have questions answered about items in my cart before checkout. And on a Sunday no less. Thanks RevZilla!

Date of experience: June 18, 2023
California
1 review
0 helpful votes
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Good Site, Misleading Sales
July 18, 2023

If you are looking to research motorcycle gear online, RevZilla is great. A large number of their products have reviews and info to help compare options. The prices are fine and, since motorcycle gear is so expensive, you'll almost always get free shipping. I'm docking two stars because of a sale ad that I felt was misleading at best. They were running a special where you spend x-amount and get a coupon for a future purchase. The ad explicitly said no restrictions. I called to modify my order but the sales rep said the brand I purchased didn't qualify. He directed me to a general page that listed brands they state they are not allowed to offer specials on. When I went through the sale links on my own, I could not find the same information. Again, the main ad said there were no restrictions. But when you click the link to take advantage of the sale it says restrictions apply and lists some brands and has another link for a "full list" of restrictions. Even the "full list" of restrictions didn't list the brand I purchased. I emailed RevZilla about it but never heard anything. I like the site and would purchase again, they seem like one of the best places to get moto gear. But their specials are lacking because they exclude a huge number of products and aren't clear about it.

Date of experience: June 18, 2023
Tennessee
2 reviews
0 helpful votes
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Easy to order. Cool items and different styles. Affordable price on items which I loved.

Date of experience: June 18, 2023
Texas
1 review
0 helpful votes
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Tis a Helmet
June 18, 2023

That Matches the picture… I don't really know what else to say. Looks cool!

Date of experience: June 18, 2023